Marketing Representative
ServiceMaster Clean of Fraser Valley, Austin, TX, United States
Benefits:
401(k)
401(k) matching
Company car
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Summary Promote and sell Franchise services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop customer base by utilizing a systematic process (Route Selling) to identify new prospects and cultivate relationships by routinely contacting, visiting, and following up with customers. Use marketing materials like SERVPRO® Key Differentiators and Emergency Ready Plan to market SERVPRO® services and to sell the benefits. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Monitor and follow up on all assigned jobs, ensuring customer needs are met.
Primary Roles and Responsibilities 1. Daily Route Preparations
Regular meeting attendance
Continuing education and coaching with Manager
Daily contact preparations and job referral activity
Daily priorities planning
Reporting & Administration
2. Route Contacts Business Development
Execute Contact Business Development Cycle
Document Progress
Develop sales objectives
Debrief with Manager
Execute referral and client appreciation activities
3. Commercial Business Development
Conduct ERP (Emergency Readiness Program) presentations
ERP data collection
Develop and present ERP program to clients
Regular client visits and follow-up to ensure priority readiness
4. Entertainment & Events
Coordinate continuing education events for clients
Coordinate marketing & entertainment events
Professional association participation
Participate in professional networking events
Necessary Experience and Skill Set
A minimum two years of progressively responsible business-to-business sales experience
Experience with sales and marketing within the service sector
Superb sales, customer service, administrative, and verbal and written communication skills
Strong business and financial background and process- and results-driven attitude
Experience in the commercial cleaning and restoration or insurance industry is desired
Working knowledge of current business software technologies is required
Formal Education/Training
Bachelor’s degree in marketing or business or equivalent experience.
Physical and Work Environment Requirements This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. This job requires the ability to lift files, open filing cabinets, and bend, stand, walk, and sit for extended periods of time. Travel is up to 90%, primarily local during the business day, although some out-of-the-area and overnight travel may be required.
Normal Working Hours, Additional Working Hours, and Travel Requirements This is a full-time position working varying hours between 7:45 a.m. and 4:30 p.m. Monday through Friday. This position may require longer hours, and some flexibility in hours may be needed dependent upon the business needs.
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401(k)
401(k) matching
Company car
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Summary Promote and sell Franchise services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop customer base by utilizing a systematic process (Route Selling) to identify new prospects and cultivate relationships by routinely contacting, visiting, and following up with customers. Use marketing materials like SERVPRO® Key Differentiators and Emergency Ready Plan to market SERVPRO® services and to sell the benefits. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Monitor and follow up on all assigned jobs, ensuring customer needs are met.
Primary Roles and Responsibilities 1. Daily Route Preparations
Regular meeting attendance
Continuing education and coaching with Manager
Daily contact preparations and job referral activity
Daily priorities planning
Reporting & Administration
2. Route Contacts Business Development
Execute Contact Business Development Cycle
Document Progress
Develop sales objectives
Debrief with Manager
Execute referral and client appreciation activities
3. Commercial Business Development
Conduct ERP (Emergency Readiness Program) presentations
ERP data collection
Develop and present ERP program to clients
Regular client visits and follow-up to ensure priority readiness
4. Entertainment & Events
Coordinate continuing education events for clients
Coordinate marketing & entertainment events
Professional association participation
Participate in professional networking events
Necessary Experience and Skill Set
A minimum two years of progressively responsible business-to-business sales experience
Experience with sales and marketing within the service sector
Superb sales, customer service, administrative, and verbal and written communication skills
Strong business and financial background and process- and results-driven attitude
Experience in the commercial cleaning and restoration or insurance industry is desired
Working knowledge of current business software technologies is required
Formal Education/Training
Bachelor’s degree in marketing or business or equivalent experience.
Physical and Work Environment Requirements This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. This job requires the ability to lift files, open filing cabinets, and bend, stand, walk, and sit for extended periods of time. Travel is up to 90%, primarily local during the business day, although some out-of-the-area and overnight travel may be required.
Normal Working Hours, Additional Working Hours, and Travel Requirements This is a full-time position working varying hours between 7:45 a.m. and 4:30 p.m. Monday through Friday. This position may require longer hours, and some flexibility in hours may be needed dependent upon the business needs.
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