Casino Marketing Executive - The Cosmopolitan
MGM Resorts International, Las Vegas, NV, United States
Casino Marketing Executive - The Cosmopolitan page is loaded## Casino Marketing Executive - The Cosmopolitanlocations:
Property - The Cosmopolitantime type:
Full timeposted on:
Posted Todayjob requisition id:
273054Las Vegas, Nevada**The SHOW comes alive at MGM Resorts International****THE JOB:**
As a Casino Marketing Executive, you’ll be at the forefront of delivering exceptional guest experiences through personalized service and thoughtful decision-making. By analyzing player activity and curating tailored experiences, you’ll foster lasting relationships and enhance guest engagement. In collaboration with cross-functional teams, you’ll help create seamless, memorable moments that reflect our commitment to service and hospitality.**THE DAY-TO-DAY:*** Support customer development and retention by evaluating players’ casino activity to determine appropriate incentives and exercising sound judgment to approve a limited number of comps and allowances, including rooms, food, beverages, event tickets, promotional chips, free play, airfare, or applicable discounts* Manage guest reservations using various hotel software systems and work in conjunction with Casino Marketing, Marketing Executives and property personnel to assist and facilitate in-house casino customers* Resolve customer disputes and complaints to the satisfaction of the customer and the company.* Minimum exposure to business decisions regarding customer credit lines, allowances, and comps* May attend special events to support marketing efforts and engage with customers and participate in quarterly Receivable Meetings to provide updates to the Corporate Finance group.* Maintain the privacy of casino customers, and safeguard confidential guest information by acting in accordance with company policies, and attending all mandatory compliance and training sessions to maintain awareness of best practices* Ensure compliance with local laws, and Title 31**THE IDEAL CANDIDATE:*** Minimum of 21 years of age* 3+ years of prior relevant experience in hospitality, casino marketing, or a related field required**THE PERKS & BENEFITS:*** Wellness incentive programs to help you stay healthy physically and mentally* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more* Free meals in our employee dining room* Free parking on and off shift* Health & Income Protection benefits (for eligible employees)* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community**VIEW JOB DESCRIPTION:**Are you ready to **JOIN THE SHOW**At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture.
We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world.
MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at talent@mgmresorts.comWe are an Equal Opportunity Employer.
We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us.
For more information about MGM Resorts International, including our
and commitment to diversity and inclusion, please visit . For California residents, also see our
that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information. #J-18808-Ljbffr
Property - The Cosmopolitantime type:
Full timeposted on:
Posted Todayjob requisition id:
273054Las Vegas, Nevada**The SHOW comes alive at MGM Resorts International****THE JOB:**
As a Casino Marketing Executive, you’ll be at the forefront of delivering exceptional guest experiences through personalized service and thoughtful decision-making. By analyzing player activity and curating tailored experiences, you’ll foster lasting relationships and enhance guest engagement. In collaboration with cross-functional teams, you’ll help create seamless, memorable moments that reflect our commitment to service and hospitality.**THE DAY-TO-DAY:*** Support customer development and retention by evaluating players’ casino activity to determine appropriate incentives and exercising sound judgment to approve a limited number of comps and allowances, including rooms, food, beverages, event tickets, promotional chips, free play, airfare, or applicable discounts* Manage guest reservations using various hotel software systems and work in conjunction with Casino Marketing, Marketing Executives and property personnel to assist and facilitate in-house casino customers* Resolve customer disputes and complaints to the satisfaction of the customer and the company.* Minimum exposure to business decisions regarding customer credit lines, allowances, and comps* May attend special events to support marketing efforts and engage with customers and participate in quarterly Receivable Meetings to provide updates to the Corporate Finance group.* Maintain the privacy of casino customers, and safeguard confidential guest information by acting in accordance with company policies, and attending all mandatory compliance and training sessions to maintain awareness of best practices* Ensure compliance with local laws, and Title 31**THE IDEAL CANDIDATE:*** Minimum of 21 years of age* 3+ years of prior relevant experience in hospitality, casino marketing, or a related field required**THE PERKS & BENEFITS:*** Wellness incentive programs to help you stay healthy physically and mentally* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more* Free meals in our employee dining room* Free parking on and off shift* Health & Income Protection benefits (for eligible employees)* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community**VIEW JOB DESCRIPTION:**Are you ready to **JOIN THE SHOW**At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture.
We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world.
MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at talent@mgmresorts.comWe are an Equal Opportunity Employer.
We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us.
For more information about MGM Resorts International, including our
and commitment to diversity and inclusion, please visit . For California residents, also see our
that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information. #J-18808-Ljbffr