Donor Relations Specialist SunCoast Blood Centers Live Here. Give Here. Save Her
SunCoast Blood Centers, Bradenton, FL, United States
Summary
Saving Lives: A Career with a Purpose The Donor Relations Specialist is a key point of contact for our blood donors and plays an important role in creating a positive, personalized donor experience. This position supports donor communication, scheduling, recruitment assistance, and rewards coordination while ensuring accuracy and professionalism at every step. If you enjoy helping others, building relationships, and supporting a mission that saves lives, this role may be a great fit for you. ESSENTIAL JOB FUNCTIONS
Donor Relations and Support
Point person to handle donor inquiries, including follow-ups for portal access, reward assistance, and general donation support. Provide accurate information regarding donation eligibility, scheduling, and rewards programs. Ensure donor satisfaction through timely and professional communication. Donor Recruitment and Scheduling (as needed)
Utilize assigned donor lists to contact and recruit volunteer blood donors via phone, email, and in-person interactions. Educate donors on the donation process and answer questions with professionalism and empathy. Schedule donors for appropriate donation types and locations based on inventory needs. Record recruitment activities and donor interactions accurately within the donor database. Support tele-recruitment operations with clerical and administrative tasks. Achieve established recruitment goals and performance standards. Relationship Building
Cultivate and maintain relationships with both new and existing donors. Serve as a key liaison to ensure a positive and personalized donor experience. Engage with donors during donation visits, as appropriate, to strengthen ongoing relationships. Administrative and Operational Support
Maintain donor files and update records to ensure accuracy and relevance. Collaborate with team members to ensure efficient daily workflow and communication. Assist with donor promotions, follow-ups, and recognition activities. PHYSICAL AND ENVIRONMENTAL REQUIREMENTS
Physical Requirements
Tasks may involve extended periods of sitting, typing, and phone communication. Must be able to lift up to 20 pounds occasionally. Frequent standing, walking, or reaching during donor engagement activities. Environmental Requirements
Work is primarily performed in an office or donor center environment with moderate noise level. Occasional travel between locations may be required. LEGAL AND REGULATORY REQUIREMENTS
Maintain compliance with Florida labor and workplace safety laws. Adhere to SunCoast Blood Centers’ confidentiality, privacy, and data protection standards. Employment contingent upon successful completion of background check and drug screening under the Florida Drug-Free Workplace policy. OTHER DUTIES
Performs other related duties as necessary to support SunCoast Blood Centers’ mission, vision, and values. Maintains a clean, safe, and organized work environment. We Offer
Generous PTO Plan Medical, dental, & vision Company Paid Long Term Disability & Life Insurance 401(k) with 100% Company Match Health and Wellness Reimbursements Education and Professional Development Reimbursements Employee Assistance Program Discounted Aflac and Legal Shield Options Equal Employment Opportunity (EEO) Statement
SunCoast Blood Centers is an Equal Opportunity Employer. We are committed to diversity and inclusion in the workplace. We do not discriminate based on race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, veteran status, or any other legally protected characteristic. Americans with Disabilities Act (ADA) Accommodation
In compliance with the Americans with Disabilities Act (ADA), SunCoast Blood Centers will provide reasonable accommodations to qualified individuals with disabilities to ensure they can perform essential job functions. At-Will Employment Disclaimer
Employment at SunCoast Blood Centers is at will, meaning that either the employee or the employer can terminate the employment relationship at any time, with or without cause or notice, as long as it is not for an illegal reason. Application Process
Interested applicants should submit their resume and cover letter through our company website at www.suncoastblood.org.
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Saving Lives: A Career with a Purpose The Donor Relations Specialist is a key point of contact for our blood donors and plays an important role in creating a positive, personalized donor experience. This position supports donor communication, scheduling, recruitment assistance, and rewards coordination while ensuring accuracy and professionalism at every step. If you enjoy helping others, building relationships, and supporting a mission that saves lives, this role may be a great fit for you. ESSENTIAL JOB FUNCTIONS
Donor Relations and Support
Point person to handle donor inquiries, including follow-ups for portal access, reward assistance, and general donation support. Provide accurate information regarding donation eligibility, scheduling, and rewards programs. Ensure donor satisfaction through timely and professional communication. Donor Recruitment and Scheduling (as needed)
Utilize assigned donor lists to contact and recruit volunteer blood donors via phone, email, and in-person interactions. Educate donors on the donation process and answer questions with professionalism and empathy. Schedule donors for appropriate donation types and locations based on inventory needs. Record recruitment activities and donor interactions accurately within the donor database. Support tele-recruitment operations with clerical and administrative tasks. Achieve established recruitment goals and performance standards. Relationship Building
Cultivate and maintain relationships with both new and existing donors. Serve as a key liaison to ensure a positive and personalized donor experience. Engage with donors during donation visits, as appropriate, to strengthen ongoing relationships. Administrative and Operational Support
Maintain donor files and update records to ensure accuracy and relevance. Collaborate with team members to ensure efficient daily workflow and communication. Assist with donor promotions, follow-ups, and recognition activities. PHYSICAL AND ENVIRONMENTAL REQUIREMENTS
Physical Requirements
Tasks may involve extended periods of sitting, typing, and phone communication. Must be able to lift up to 20 pounds occasionally. Frequent standing, walking, or reaching during donor engagement activities. Environmental Requirements
Work is primarily performed in an office or donor center environment with moderate noise level. Occasional travel between locations may be required. LEGAL AND REGULATORY REQUIREMENTS
Maintain compliance with Florida labor and workplace safety laws. Adhere to SunCoast Blood Centers’ confidentiality, privacy, and data protection standards. Employment contingent upon successful completion of background check and drug screening under the Florida Drug-Free Workplace policy. OTHER DUTIES
Performs other related duties as necessary to support SunCoast Blood Centers’ mission, vision, and values. Maintains a clean, safe, and organized work environment. We Offer
Generous PTO Plan Medical, dental, & vision Company Paid Long Term Disability & Life Insurance 401(k) with 100% Company Match Health and Wellness Reimbursements Education and Professional Development Reimbursements Employee Assistance Program Discounted Aflac and Legal Shield Options Equal Employment Opportunity (EEO) Statement
SunCoast Blood Centers is an Equal Opportunity Employer. We are committed to diversity and inclusion in the workplace. We do not discriminate based on race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, veteran status, or any other legally protected characteristic. Americans with Disabilities Act (ADA) Accommodation
In compliance with the Americans with Disabilities Act (ADA), SunCoast Blood Centers will provide reasonable accommodations to qualified individuals with disabilities to ensure they can perform essential job functions. At-Will Employment Disclaimer
Employment at SunCoast Blood Centers is at will, meaning that either the employee or the employer can terminate the employment relationship at any time, with or without cause or notice, as long as it is not for an illegal reason. Application Process
Interested applicants should submit their resume and cover letter through our company website at www.suncoastblood.org.
#J-18808-Ljbffr