Lead Sales Associate
Camfit, Somerville, MA, United States
Lead Sales Associate
Location: Varies
Reports to: Studio Manager
Overview: We’re looking for a passionate, energetic, and driven Lead Sales Associate to help lead front-of-house operations and deliver exceptional service at Camarillo Fitness Orangetheory Franchise. This role combines customer service, sales, leadership, and daily operations support to ensure a best-in-class experience for every member and guest.
As the Lead Ambassador, you’ll not only help drive sales performance and manage daily studio needs—you’ll also serve as a mentor to new team members and support social media and marketing efforts. If you love fitness, enjoy working with people, and thrive in a fast-paced environment, this role is for you!
About Orangetheory Fitness Orangetheory is a science-backed, technology-tracked, coach-inspired group workout designed to produce results from the inside out. Every 60-minute class is led by a certified coach and designed to push members to spend at least 12 minutes in the “Orange Zone”—raising their heart rate and boosting metabolism for up to 24 hours post-workout.
Every role at Orangetheory has purpose—whether you’re on the fitness floor or at the front desk, you’re helping people live longer, healthier, and more vibrant lives.
Key Responsibilities:
Assist studio management with processing membership changes, daily auditing, and resolving declined payments
Serve as a mentor to new Sales Associates during their onboarding and training period
Support studio marketing efforts by helping manage local social media content and engagement
Greet members and guests warmly and professionally to create a welcoming studio environment
Conduct telephone inquiries, follow-up calls, and customer care outreach
Accurately maintain member records and transactions using OTF systems and tools
Execute effective sales conversations and guide prospects through studio tours and membership options
Support the team in meeting and exceeding all key performance indicators (KPIs), including membership sales, renewals, retail, and class attendance
Perform daily operational tasks and support front-desk cleanliness and organization
Help promote studio events, challenges, and member engagement opportunities
Qualifications:
Previous experience in a customer service or sales role (experience with quotas or goals preferred)
Strong interpersonal and communication skills
Ability to multitask and thrive in a fast-paced studio environment
Basic computer literacy, including Microsoft Office (Excel, Word) and CRM tools
Passion for fitness, health, and helping others achieve their goals
Availability to work flexible shifts, including evenings and weekends
Positive attitude, team spirit, and a growth mindset
Perks & Benefits:
Complimentary Orangetheory Fitness membership
Studio retail and apparel discounts
Opportunities for advancement and continued training
#J-18808-Ljbffr
Reports to: Studio Manager
Overview: We’re looking for a passionate, energetic, and driven Lead Sales Associate to help lead front-of-house operations and deliver exceptional service at Camarillo Fitness Orangetheory Franchise. This role combines customer service, sales, leadership, and daily operations support to ensure a best-in-class experience for every member and guest.
As the Lead Ambassador, you’ll not only help drive sales performance and manage daily studio needs—you’ll also serve as a mentor to new team members and support social media and marketing efforts. If you love fitness, enjoy working with people, and thrive in a fast-paced environment, this role is for you!
About Orangetheory Fitness Orangetheory is a science-backed, technology-tracked, coach-inspired group workout designed to produce results from the inside out. Every 60-minute class is led by a certified coach and designed to push members to spend at least 12 minutes in the “Orange Zone”—raising their heart rate and boosting metabolism for up to 24 hours post-workout.
Every role at Orangetheory has purpose—whether you’re on the fitness floor or at the front desk, you’re helping people live longer, healthier, and more vibrant lives.
Key Responsibilities:
Assist studio management with processing membership changes, daily auditing, and resolving declined payments
Serve as a mentor to new Sales Associates during their onboarding and training period
Support studio marketing efforts by helping manage local social media content and engagement
Greet members and guests warmly and professionally to create a welcoming studio environment
Conduct telephone inquiries, follow-up calls, and customer care outreach
Accurately maintain member records and transactions using OTF systems and tools
Execute effective sales conversations and guide prospects through studio tours and membership options
Support the team in meeting and exceeding all key performance indicators (KPIs), including membership sales, renewals, retail, and class attendance
Perform daily operational tasks and support front-desk cleanliness and organization
Help promote studio events, challenges, and member engagement opportunities
Qualifications:
Previous experience in a customer service or sales role (experience with quotas or goals preferred)
Strong interpersonal and communication skills
Ability to multitask and thrive in a fast-paced studio environment
Basic computer literacy, including Microsoft Office (Excel, Word) and CRM tools
Passion for fitness, health, and helping others achieve their goals
Availability to work flexible shifts, including evenings and weekends
Positive attitude, team spirit, and a growth mindset
Perks & Benefits:
Complimentary Orangetheory Fitness membership
Studio retail and apparel discounts
Opportunities for advancement and continued training
#J-18808-Ljbffr