Alumni Relations Advisor
WorldStrides, Austin, TX, United States
5301 Southwest Parkway Suite 200 Austin, TX
Company Introduction WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways.
Job Description The Alumni Relations Advisor plays a crucial role in enhancing brand awareness, providing professional development opportunities to alumni, and generating leads to increase the number of WorldStrides Higher Education participants across U.S. university partner campuses. This position oversees a cohort of Global Ambassadors (alumni brand ambassadors) responsible for on-campus and virtual outreach efforts. Coordinators are responsible for recruiting ambassadors, onboarding, training, and monitoring their progress throughout the academic year.
The Alumni Relations team plays a vital role in connecting with students after they complete their programs and removing obstacles for future participants, ensuring the ongoing success and growth of WorldStrides Higher Education.
Responsibilities
Develop and implement strategies to recruit and engage program alumni in the Global Ambassador program
Manage Global Ambassadors through various channels, such as monthly check-ins and virtual form processing
Oversee the application process, including conducting interviews and hiring prospective Global Ambassadors
Train and onboard Global Ambassadors from WorldStrides Higher Ed programs and effective campus recruitment practices
Process activity reports and time sheets for Global Ambassadors
Analyze team efficiency, workload and student engagement and lead generation trends
Promote Global Ambassador engagement through the Global Ambassador Badge Program
Update and maintain alumni and GA resources, including virtual forms, the website, online orientation, and the learning management system
Respond to general inquiries sent to the alumni email
Support on-campus recruiting and partner education efforts in collaboration with Campus Partnerships, including domestic travel
Occasionally work with Campus Partnerships on Global Ambassador attendance for spot recruitment, fairs/events or professional development conferences
Provide professional development support for alumni, including resume and cover letter reviews and mock interviews
Perform other duties as assigned
Qualifications
Bachelor’s degree in a relevant field (e.g., Education, Marketing, Communications, International Relations).
Strong written and verbal communication skills.
Experience in customer service and/or marketing.
Demonstrated experience in multicultural settings.
Attention to detail and a desire to learn new aspects of the International Education field.
Proficiency in Microsoft Office products (Word, Outlook, Excel, Teams, etc.).
Experience studying, researching, living, working, or volunteering abroad.
Experience working on a U.S. college/university campus.
Experience in career development, such as reviewing resumes, cover letters, and conducting interviews.
Familiarity with digital tools and platforms, including Canva, Instagram, LinkedIn, and WordPress.
Benefits
Excellent medical, dental, and vision coverage, life, accidental death and dismemberment, accident, critical illness, and disability insurance, FSA healthcare, FSA dependent care, HSA with employer contribution, and generous 401k match.
Paid time off and holidays: 11 paid floating corporate holidays, 1 paid volunteer day, up to 25 PTO days to start (accrue to 28 over 3 years), 4 mental health days, and 5 bereavement days.
Tuition reimbursement up to $5,250 annually
$1,000 towards professional certifications annually
Opportunities for paid and discounted travel
Flexible work schedule providing on-site, remote, and virtual office opportunities
Encouraged participation in Employee Resource Groups and Diversity, Equity, & Inclusion council
Fitness Center and cafe onsite at select locations
Employee Assistance Program (EAP)
Paid Parental, Caregiver, and Disability leave
Team Member Discount Program
Equal Opportunity WorldStrides is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Rights and Eligibility WorldStrides will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future are not eligible for hire. Some seasonal roles may consider students on J-1 or F-1 visas.
Interested in building your career at WorldStrides? This description reflects the current job and is subject to change. If hired, you may need to provide proof of your legal right to work in the U.S.
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Company Introduction WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways.
Job Description The Alumni Relations Advisor plays a crucial role in enhancing brand awareness, providing professional development opportunities to alumni, and generating leads to increase the number of WorldStrides Higher Education participants across U.S. university partner campuses. This position oversees a cohort of Global Ambassadors (alumni brand ambassadors) responsible for on-campus and virtual outreach efforts. Coordinators are responsible for recruiting ambassadors, onboarding, training, and monitoring their progress throughout the academic year.
The Alumni Relations team plays a vital role in connecting with students after they complete their programs and removing obstacles for future participants, ensuring the ongoing success and growth of WorldStrides Higher Education.
Responsibilities
Develop and implement strategies to recruit and engage program alumni in the Global Ambassador program
Manage Global Ambassadors through various channels, such as monthly check-ins and virtual form processing
Oversee the application process, including conducting interviews and hiring prospective Global Ambassadors
Train and onboard Global Ambassadors from WorldStrides Higher Ed programs and effective campus recruitment practices
Process activity reports and time sheets for Global Ambassadors
Analyze team efficiency, workload and student engagement and lead generation trends
Promote Global Ambassador engagement through the Global Ambassador Badge Program
Update and maintain alumni and GA resources, including virtual forms, the website, online orientation, and the learning management system
Respond to general inquiries sent to the alumni email
Support on-campus recruiting and partner education efforts in collaboration with Campus Partnerships, including domestic travel
Occasionally work with Campus Partnerships on Global Ambassador attendance for spot recruitment, fairs/events or professional development conferences
Provide professional development support for alumni, including resume and cover letter reviews and mock interviews
Perform other duties as assigned
Qualifications
Bachelor’s degree in a relevant field (e.g., Education, Marketing, Communications, International Relations).
Strong written and verbal communication skills.
Experience in customer service and/or marketing.
Demonstrated experience in multicultural settings.
Attention to detail and a desire to learn new aspects of the International Education field.
Proficiency in Microsoft Office products (Word, Outlook, Excel, Teams, etc.).
Experience studying, researching, living, working, or volunteering abroad.
Experience working on a U.S. college/university campus.
Experience in career development, such as reviewing resumes, cover letters, and conducting interviews.
Familiarity with digital tools and platforms, including Canva, Instagram, LinkedIn, and WordPress.
Benefits
Excellent medical, dental, and vision coverage, life, accidental death and dismemberment, accident, critical illness, and disability insurance, FSA healthcare, FSA dependent care, HSA with employer contribution, and generous 401k match.
Paid time off and holidays: 11 paid floating corporate holidays, 1 paid volunteer day, up to 25 PTO days to start (accrue to 28 over 3 years), 4 mental health days, and 5 bereavement days.
Tuition reimbursement up to $5,250 annually
$1,000 towards professional certifications annually
Opportunities for paid and discounted travel
Flexible work schedule providing on-site, remote, and virtual office opportunities
Encouraged participation in Employee Resource Groups and Diversity, Equity, & Inclusion council
Fitness Center and cafe onsite at select locations
Employee Assistance Program (EAP)
Paid Parental, Caregiver, and Disability leave
Team Member Discount Program
Equal Opportunity WorldStrides is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Rights and Eligibility WorldStrides will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future are not eligible for hire. Some seasonal roles may consider students on J-1 or F-1 visas.
Interested in building your career at WorldStrides? This description reflects the current job and is subject to change. If hired, you may need to provide proof of your legal right to work in the U.S.
#J-18808-Ljbffr