Bilingual Customer Service Representative
Medical University of South Carolina, Parkshire, SC, United States
Overview
Job Description Summary Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information. Details
Entity:
Medical University Hospital Authority (MUHA) Worker Type:
Employee Worker Sub-Type:
Regular Cost Center:
CC004164 SYS - Financial Services Pay Rate Type:
Hourly Pay Grade:
Health-20 Scheduled Weekly Hours:
40 Work Shift: Job Description:
Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Analyzes a customer\'s service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information. Qualifications
Education:
High School Degree or Equivalent Work Experience:
0-6 months If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please note: the website is provided by the U.S. government.
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Job Description Summary Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information. Details
Entity:
Medical University Hospital Authority (MUHA) Worker Type:
Employee Worker Sub-Type:
Regular Cost Center:
CC004164 SYS - Financial Services Pay Rate Type:
Hourly Pay Grade:
Health-20 Scheduled Weekly Hours:
40 Work Shift: Job Description:
Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Analyzes a customer\'s service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information. Qualifications
Education:
High School Degree or Equivalent Work Experience:
0-6 months If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please note: the website is provided by the U.S. government.
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