Director of Catering & Convention Services
Omni Hotels & Resorts, Nashville, TN, United States
Director of Catering & Convention Services
Omni Nashville Hotel, 250 5th Ave South, Nashville, Tennessee, United States of America Job Description
Posted Tuesday, March 10, 2026 at 5:00 AM The Omni Nashville Hotel was specially created to be an authentic expression of Nashville’s vibrant music culture. Across from the Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city’s distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. This position oversees the Convention Services and Catering Department by ensuring a consistent product to standards, while maximizing profitability and protecting the integrity of the guest experience. Responsibilities Ensure catering sales meet budgeted levels. Ensure smooth flow of information (communication) from Sales to Banquet Services and the Food & Beverage Department. Prospect and establish an expanding base of accounts. Prepare weekly, monthly, and quarterly Banquet & Catering forecasts as requested to monitor business flow accurately. Continuously monitor and evaluate the level of service maintained by the Banquet Department. Ensure that the department’s standards are met and that all company policies and procedures are adhered to. Attend/Conduct all designated Sales and Banquet meetings. Plan, evaluate, organize and direct the activities of the Convention Services Managers. Establish and maintain a rapport with outside purveyors, who provide services for the Hotel and its guests through the Convention Services Department. Forecasts banquet food, beverage, and room rental revenues on an annual, monthly, and weekly basis. Prepare Catering Sales Action Plans, on a quadrimestral basis to focus on client needs and maximize gap periods. Prepare six months rolling forecast and analysis. Have a working knowledge of Food & Beverage product offerings. Attend weekly staff and group resume meetings. Tours the hotel function space and spot checks meeting room setups. Ensure that all file turnover requirements are fulfilled. Oversee the coordination of the Delphi Function Diary. Attend out-of-hotel meetings as required. Qualifications 10+ years of Hotel Sales, Catering & Convention Services experience required. High school diploma or equivalent. College degree preferred. Knowledge of the operations of the hotel industry. Dynamic, enthusiastic, creative leader who thrives under pressure and can perform multiple functions and troubleshot when needed. Must have proven selling, negotiating and presentation skills. Highly developed customer service skills with strong attention to detail. Must be proficient in computer operations, BEO’s, company approved spreadsheets and word processing. Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations. The ability to delegate, effectively train and coach. Must be able to work a flexible schedule including night, weekends and holidays. Proficient computer skills including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook. Delphi experience preferred. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to:
applicationassistance@omnihotels.com
. Omni Nashville Hotel, 250 5th Ave South, Nashville, Tennessee, United States of America
#J-18808-Ljbffr
Omni Nashville Hotel, 250 5th Ave South, Nashville, Tennessee, United States of America Job Description
Posted Tuesday, March 10, 2026 at 5:00 AM The Omni Nashville Hotel was specially created to be an authentic expression of Nashville’s vibrant music culture. Across from the Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city’s distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. This position oversees the Convention Services and Catering Department by ensuring a consistent product to standards, while maximizing profitability and protecting the integrity of the guest experience. Responsibilities Ensure catering sales meet budgeted levels. Ensure smooth flow of information (communication) from Sales to Banquet Services and the Food & Beverage Department. Prospect and establish an expanding base of accounts. Prepare weekly, monthly, and quarterly Banquet & Catering forecasts as requested to monitor business flow accurately. Continuously monitor and evaluate the level of service maintained by the Banquet Department. Ensure that the department’s standards are met and that all company policies and procedures are adhered to. Attend/Conduct all designated Sales and Banquet meetings. Plan, evaluate, organize and direct the activities of the Convention Services Managers. Establish and maintain a rapport with outside purveyors, who provide services for the Hotel and its guests through the Convention Services Department. Forecasts banquet food, beverage, and room rental revenues on an annual, monthly, and weekly basis. Prepare Catering Sales Action Plans, on a quadrimestral basis to focus on client needs and maximize gap periods. Prepare six months rolling forecast and analysis. Have a working knowledge of Food & Beverage product offerings. Attend weekly staff and group resume meetings. Tours the hotel function space and spot checks meeting room setups. Ensure that all file turnover requirements are fulfilled. Oversee the coordination of the Delphi Function Diary. Attend out-of-hotel meetings as required. Qualifications 10+ years of Hotel Sales, Catering & Convention Services experience required. High school diploma or equivalent. College degree preferred. Knowledge of the operations of the hotel industry. Dynamic, enthusiastic, creative leader who thrives under pressure and can perform multiple functions and troubleshot when needed. Must have proven selling, negotiating and presentation skills. Highly developed customer service skills with strong attention to detail. Must be proficient in computer operations, BEO’s, company approved spreadsheets and word processing. Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations. The ability to delegate, effectively train and coach. Must be able to work a flexible schedule including night, weekends and holidays. Proficient computer skills including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook. Delphi experience preferred. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to:
applicationassistance@omnihotels.com
. Omni Nashville Hotel, 250 5th Ave South, Nashville, Tennessee, United States of America
#J-18808-Ljbffr