Senior Associate, Product Management - Payments Conversion
Capital One National Association, Mc Lean, VA, United States
Overview
Senior Associate, Product Management - Payments Conversion. Product Management at Capital One is a dynamic practice focused on reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We pursue growth and transformation to enable scale, brand, capabilities, talent, and values in the digital era. Do you dream of well-designed and intuitive products and customer experiences? Do you want to help tens of millions of customers make smarter financial choices and change how people manage their money? If you answered yes, product management at Capital One may be a fit for you. About the team
As part of the Partnerships Conversions Product team, you will help eliminate disruption to the Customer experience when onboarding new Partner credit card portfolios to Capital One. You will partner in transforming Portfolio Conversion Services to minimize customer effort for continuing payments on newly converted accounts. This includes working with teams across the organization to evaluate current processes, identify areas for improvement, and implement solutions that support business goals and meet key customer needs. You may work across product areas such as Payments, Data Management, Core Processing, Finance & Accounting, Disputes, and Front- and Back-Office Servicing, using data, technology, and collaboration to create a reliable, efficient, and user-friendly Conversion experience. Role development
In this role, you’ll learn the essentials of being a product manager, and we’ll invest in you to grow in four key areas: Human Centered Business Focused Technology Driven Transformational Leadership Responsibilities
You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design. You’ll break down business epics into features and user stories, driving your team toward the lowest effort or Minimal Viable Product for valid feature tests. You’ll work autonomously in an agile environment, conduct research, and develop features that utilize new and evolving technology. You’ll collaborate with designers, technologists, data scientists and subject-matter experts to build cutting-edge solutions to help customers. You’ll deliver well-managed product platforms by understanding technology trends and architecture strategy. You’ll articulate a succinct product roadmap to deliver business value and share with stakeholders, elevating the team’s results. Desired attributes
Intellectually Curious: asks why, explores, comfortable with ambiguity, hungry to learn, seeks new challenges. Communicator & Influencer: can communicate complex ideas clearly to diverse audiences and rally associates. Do-er: biased toward action, able to navigate roadblocks, organized, multitasker, prioritizes work. Passionate & Customer Focus: cares about growth and understanding external or internal customer needs. Learner: eager to learn new things while remaining humble. Team Player: collaborates with diverse people and prioritizes team goals. Qualifications
Basic qualifications: Bachelor’s degree or military experience At least 1 year of product management experience or 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering Preferred qualifications: Bachelor’s degree in computer science or engineering 1+ years translating business strategy or analysis into consumer-facing digital products 1+ years of experience on core product platforms powering digital experiences 1+ years working with cross-functional teams as a product owner in an agile development process Employment notes:
At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The salary ranges listed are provided as a guide for candidates hired to perform work in specific locations. Chicago, IL: $101,100 - $115,400; McLean, VA: $111,200 - $126,900; Richmond, VA: $101,100 - $115,400. Salaries for other locations will reflect the applicable local pay range. This role is eligible for performance-based incentives, which may include cash bonuses and long-term incentives. The actual offer will be provided in the offer letter. Capital One offers a comprehensive benefits package. Eligibility varies by status. For accommodation requests related to the recruitment process, contact Capital One Recruiting at 1-800-304-9102 or by email. Capital One is an equal opportunity employer and promotes a drug-free workplace. Background checks may be required where permitted by law. For questions about recruiting, please email Capital One Careers. Capital One does not guarantee third-party products or services available through this site.
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Senior Associate, Product Management - Payments Conversion. Product Management at Capital One is a dynamic practice focused on reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We pursue growth and transformation to enable scale, brand, capabilities, talent, and values in the digital era. Do you dream of well-designed and intuitive products and customer experiences? Do you want to help tens of millions of customers make smarter financial choices and change how people manage their money? If you answered yes, product management at Capital One may be a fit for you. About the team
As part of the Partnerships Conversions Product team, you will help eliminate disruption to the Customer experience when onboarding new Partner credit card portfolios to Capital One. You will partner in transforming Portfolio Conversion Services to minimize customer effort for continuing payments on newly converted accounts. This includes working with teams across the organization to evaluate current processes, identify areas for improvement, and implement solutions that support business goals and meet key customer needs. You may work across product areas such as Payments, Data Management, Core Processing, Finance & Accounting, Disputes, and Front- and Back-Office Servicing, using data, technology, and collaboration to create a reliable, efficient, and user-friendly Conversion experience. Role development
In this role, you’ll learn the essentials of being a product manager, and we’ll invest in you to grow in four key areas: Human Centered Business Focused Technology Driven Transformational Leadership Responsibilities
You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design. You’ll break down business epics into features and user stories, driving your team toward the lowest effort or Minimal Viable Product for valid feature tests. You’ll work autonomously in an agile environment, conduct research, and develop features that utilize new and evolving technology. You’ll collaborate with designers, technologists, data scientists and subject-matter experts to build cutting-edge solutions to help customers. You’ll deliver well-managed product platforms by understanding technology trends and architecture strategy. You’ll articulate a succinct product roadmap to deliver business value and share with stakeholders, elevating the team’s results. Desired attributes
Intellectually Curious: asks why, explores, comfortable with ambiguity, hungry to learn, seeks new challenges. Communicator & Influencer: can communicate complex ideas clearly to diverse audiences and rally associates. Do-er: biased toward action, able to navigate roadblocks, organized, multitasker, prioritizes work. Passionate & Customer Focus: cares about growth and understanding external or internal customer needs. Learner: eager to learn new things while remaining humble. Team Player: collaborates with diverse people and prioritizes team goals. Qualifications
Basic qualifications: Bachelor’s degree or military experience At least 1 year of product management experience or 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering Preferred qualifications: Bachelor’s degree in computer science or engineering 1+ years translating business strategy or analysis into consumer-facing digital products 1+ years of experience on core product platforms powering digital experiences 1+ years working with cross-functional teams as a product owner in an agile development process Employment notes:
At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The salary ranges listed are provided as a guide for candidates hired to perform work in specific locations. Chicago, IL: $101,100 - $115,400; McLean, VA: $111,200 - $126,900; Richmond, VA: $101,100 - $115,400. Salaries for other locations will reflect the applicable local pay range. This role is eligible for performance-based incentives, which may include cash bonuses and long-term incentives. The actual offer will be provided in the offer letter. Capital One offers a comprehensive benefits package. Eligibility varies by status. For accommodation requests related to the recruitment process, contact Capital One Recruiting at 1-800-304-9102 or by email. Capital One is an equal opportunity employer and promotes a drug-free workplace. Background checks may be required where permitted by law. For questions about recruiting, please email Capital One Careers. Capital One does not guarantee third-party products or services available through this site.
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