Content Manager III Job at Artech in Cupertino
Artech, Cupertino, CA, United States
Remote - Must Work PST Hours
Duration: 5 Months
Imagine what you could do here! Our team doesn't just create products - we build the kind of wonder that's revolutionized entire industries. It's the diversity of our team and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. Join us and help us leave the world better than we found it!
The Retail Engagement Marketing & Merchandising (REMM) organization is diverse and multi-disciplinary. We are marketers, strategists, creatives, producers, and program managers whose role is to care for our customers and elevate our teams. We build insights, experiences, and programs to bring together the very best to help us reach more people, grow our business, and enrich lives.
The Content Management team is critical to the success of our Retail Engagement and Marketing teams. The Content Manager will help drive the on-time delivery of assets and act as a champion for our standards, ensuring that all final customer-facing deliverables represent our best. This is an excellent opportunity to join a growing team in an exciting area.
Description:
Your work will directly support high-visibility publishing initiatives, supporting internal engagement touchpoints leveraging Audience Management, Events platforms, and secure video streaming applications.
This will require a deep understanding and hands-on application of audience management setup and optimization for these critical internal communications. You will be directly responsible for managing content for Retail Engagement, Marketing, and Merchandising platforms, working with a team of cross-functional program managers, producers, globalization producers, creatives, product managers, and publishers from the production agency.
This role demands a proactive, analytical mindset, a passion for optimization, and the ability to translate complex systems into accessible solutions. You must be comfortable with ambiguity and able to positively and proactively partner with multiple teams with limited direction. You have the organizational skills of a project manager, the pixel-perfect eyes of a designer, the high standards of a copy editor, and the ability to converse fluently with technical teams. You understand deadlines, know when to operate independently, and when to seek help from team members or managers to make the work happen. You can foresee potential roadblocks and conflicting priorities and mitigate them while keeping calm under pressure. The ideal candidate is a creative thinker and self-starter, a fast learner, and is comfortable operating in a fast-paced environment with quick turnarounds.
Responsibilities include:
For immediate consideration please click APPLY.
Duration: 5 Months
Imagine what you could do here! Our team doesn't just create products - we build the kind of wonder that's revolutionized entire industries. It's the diversity of our team and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. Join us and help us leave the world better than we found it!
The Retail Engagement Marketing & Merchandising (REMM) organization is diverse and multi-disciplinary. We are marketers, strategists, creatives, producers, and program managers whose role is to care for our customers and elevate our teams. We build insights, experiences, and programs to bring together the very best to help us reach more people, grow our business, and enrich lives.
The Content Management team is critical to the success of our Retail Engagement and Marketing teams. The Content Manager will help drive the on-time delivery of assets and act as a champion for our standards, ensuring that all final customer-facing deliverables represent our best. This is an excellent opportunity to join a growing team in an exciting area.
Description:
Your work will directly support high-visibility publishing initiatives, supporting internal engagement touchpoints leveraging Audience Management, Events platforms, and secure video streaming applications.
This will require a deep understanding and hands-on application of audience management setup and optimization for these critical internal communications. You will be directly responsible for managing content for Retail Engagement, Marketing, and Merchandising platforms, working with a team of cross-functional program managers, producers, globalization producers, creatives, product managers, and publishers from the production agency.
This role demands a proactive, analytical mindset, a passion for optimization, and the ability to translate complex systems into accessible solutions. You must be comfortable with ambiguity and able to positively and proactively partner with multiple teams with limited direction. You have the organizational skills of a project manager, the pixel-perfect eyes of a designer, the high standards of a copy editor, and the ability to converse fluently with technical teams. You understand deadlines, know when to operate independently, and when to seek help from team members or managers to make the work happen. You can foresee potential roadblocks and conflicting priorities and mitigate them while keeping calm under pressure. The ideal candidate is a creative thinker and self-starter, a fast learner, and is comfortable operating in a fast-paced environment with quick turnarounds.
Responsibilities include:
- Serving as the primary Audience Management functional expert and consultant.
- Partnering with other Content Management team members on day-to-day Audience Management tasks including developing robust documentation and training processes.
- Strategically owning and optimizing all day-to-day aspects of Audience Management for content, ensuring precision, compliance, and impact across various platforms.
- Identifying and driving simplification initiatives for Audience Management processes, providing efficient, assistive, and timely responses to requests.
- Owning and maintaining comprehensive documentation for Audience Management processes, ensuring institutional knowledge is captured and accessible.
- Proactively addressing and resolving audience-related issues by collaborating with relevant teams to propose and implement solutions.
- Coordinating with writing, localization, retail tech, and video producers to manage timelines, handoff, and translation for UI copy and image updates across multiple platforms.
- Managing and communicating the development of project launch plans, overseeing detailed planning of go-live assets and deliverables.
- Managing task assignments to production agency publishers and validating their work, ensuring adherence to optimized processes.
- Validating each milestone from launch to takedown, maintaining brand consistency, and protecting the customer experience.
- Participating in post-release analysis to identify wins and challenges, carrying findings forward to continually improve future project deliveries and execution.
- Defining and evangelizing best practices in the content handoff process and Audience Management strategies in partnership with other teams.
- Becoming a Subject Matter Expert in Events platform, secure video streaming, and Audience Management platforms providing expertise and support to partners.
- 5-7 years of experience managing content at a global scale.
- Experience with content management systems, including technical design, development, and UAT cycles.
- Experience using project/process management tools.
- Experience managing assets for multiple languages and countries.
- Excellent written and verbal communication skills, with engaging interpersonal abilities.
- Familiarity with HTML, XML, and CSS.
- Strong attention to detail and ability to multi-task projects, priorities, schedules, and deliverables.
- Must exhibit a high degree of ownership and accountability.
- Flexibility to deal with rapidly changing, time-constrained launch schedules.
- Ability to creatively solve problems.
- A positive, enthusiastic attitude and a sincere willingness to learn from team members at all levels.
- Library science experience is preferred.
For immediate consideration please click APPLY.