Account Specialist, Influencer Marketing Job at Acceleration Partners in Phoenix

Position: Account Specialist, Influencer Marketing The Account Specialist position is a remote, work‑from‑home role, as are all positions at Acceleration Partners (a structure central to our culture and vision to change the work/life paradigm). Some travel may be required for client meetings, internal meetings, conferences, and other events. The Role As an Account Specialist , you will provide white‑glove service to diverse brands investing in influencer marketing campaigns. This role is particularly focused on campaign execution, including but not limited to driving influencer recruitment, managing influencer partnerships, and owning campaign deliverables, tracking, and reporting. The Account Specialist will also drive strategy by analyzing campaign performance, identifying success areas and/or challenge areas, and proactively implementing strategic measures to continuously optimize programs toward goals and objectives. The successful candidate will have strong experience in developing and managing successful, KPI‑driven influencer marketing campaigns for consumer products and/or services companies. They will have working knowledge of the overall partner marketing landscape, including affiliate, and the ability to both develop comprehensive strategy as well as capably execute. The successful candidate will be a self‑starter that can confidently plug in to any challenging situation with ease and can balance competing priorities well. The Account Specialist must be flexible, willing and able to pivot quickly, and excited to operate successfully in an “intrapreneurial” situation. This person will also have a history of working well with their peers, quickly establishing relationships easily and leading through influence. You’ll work closely with your manager and peers to maximize program effectiveness and create opportunities for growth. Top 5 Responsibilities INFLUENCER RECRUITMENT, NEGOTIATING & ONBOARDING – Sources new partnership opportunities and creates influencer casting lists. Diligently vets opportunities to ensure brand alignment, authenticity and relevancy prior to presenting to client for approval. Conducts outreach to approved partners and skillfully garners their engagement and participation in the campaign, negotiating when necessary. Supports influencers through campaign onboarding by developing and providing resources to streamline processes. INFLUENCER PARTNERSHIPS MANAGEMENT – Crafts program‑wide influencer communications and vital creator resources. Guides influencers on content strategy and creation. Works with influencers to develop content timelines and ensures influencers stay on track with the schedules discussed. Collects content drafts and leads the content review process, including screening to ensure FTC guidelines are met. Closely works with influencers to adjust content strategy as needed, troubleshooting any signs of poor performance to optimize campaign toward goals and objectives. AUDITING, REPORTING & ANALYSIS – Accountable for auditing program content to ensure compliance with FTC regulations and brand guidelines. Ensures content is tracked accurately and regularly shared with client, along with placement insights, partner insights, and campaign pace toward KPI goals. Performs robust analysis of influencer campaigns using both social analytics and conversion metrics to identify performance trends and areas of opportunity. Proactively provides actionable recommendations to client backed by data and continuously refines strategy to drive growth at scale. Supports team in creation of customized strategy plans, detailed campaign performance summaries and comprehensive hindsight presentations that are delivered to clients. CLIENT SERVICE & COMMUNICATION – Consistently provides superior client service and escalates issues or key risks as appropriate. Works to ensure client develops trust in our team by delivering client outputs and communications in the AP way, consistently maintaining quality, accuracy, and precision. Develops and nurtures excellent relationships, supports team in promoting very high client satisfaction and retention rates, and an average 8.5 client rating. PORTFOLIO MANAGEMENT – Own and manage client tasks with minimal supervision, ensuring deadlines are met and tasks are completed accurately. Manages multiple campaigns with solid organizational skills and the ability to focus on and prioritize tasks based on client objectives, flagging any potential delays and keeping the team informed. Has full grasp of each client’s scope of work, delivering what is due under terms; maintains ability to identify new opportunities to drive client success while conjunctively identifying possible goal misalignments, getting to the root of an issue, and working with their team to bring solutions to resolve. What Success Looks Like BY 3 MONTHS The Account Specialist is contributing across a portfolio of influencer programs, collaborating with their team closely to ensure strong alignment with the campaign strategy in place. You are working with key client contacts to ensure brand alignment with recruitment efforts and content creation. You have become familiar with AP’s tools and solutions and are equipped to conduct casting for prospective influencers, execute content timelines with influencers, audit content, and ensure performance is tracked and measured. By 6 MONTHS You are owning execution of the day‑to‑day operations of multiple influencer programs with little guidance from your team, including reporting, processing applications, recruiting and casting creators, and crafting partner communications. Challenging client or team situations are being managed with guidance from managers and directors collaborating closely to bring a solutions‑oriented approach to these situations proactively. You are regularly analyzing client data and strategically leveraging insights to optimize campaigns. Client accounts are being handled effectively and strategically, without dropping any balls, and clients are aware of and pleased with this outcome. Clients are being serviced profitably with AP targets, client KPI’s being met, and an average 8.5 client rating is being upheld across campaigns. You will regularly present new campaign ideas to managers and demonstrate a clear understanding of program performance. By 1 YEAR You will troubleshoot and resolve account and creator issues independently, providing valuable insights and actionable recommendations to clients and internal teams. You will be an integral part of each program, developing new ideas and improving processes to create efficiencies. You will take on new account responsibilities with support from your manager and serve as a thought leader within the team, contributing to relationship‑building and firm development. Qualities of the Ideal Candidate Has a strong internal motivation to get the job done and done well Only provides superior results and unsurpassed customer service Exhilarated by managing change and comfortable with ambiguity and moving targets Passionate about the digital marketing industry and how influencer relates to the greater digital landscape Ensures that influencer strategies and tactics have measurable results Has incredible attention to detail and is capable of multi‑tasking and coordinating several projects at once Translates data and insights into actionable next steps for clients Strong with data analysis, is easily able to pinpoint issues and opportunities within a data set Prioritizes competing objectives and manages time with skill Displays accountability, always meeting deadlines and keeping commitments Thrives in a fast‑paced environment and enjoys bringing order to chaos Likes to share and collaborate with peers in a remote environment Possesses superior written and verbal communication skills Possesses mature and measured judgment, and the ability to solve problems on their own Works independently with minimal supervision Has confidence, poise, and eloquence in client meetings and difficult situations Hears and incorporates feedback from other team members, clients and partners Qualifications & Skills 2+ years working for an influencer marketing agency and experience executing influencer campaigns and managing both client and influencer relationships Solid understanding of omni‑channel and digital marketing, with a track record of successfully running influencer campaigns for consumer products and/or services companies Excellent at communicating, presenting and gaining approval from clients on new campaign strategies and initiatives Working knowledge of attribution in digital marketing Strong understanding of how influencer and affiliate marketing can work together Tools (CreatorIQ, Grin, Izea, etc.) experience preferred, not required Knowledge of Affiliate Networks or SaaS platforms (Impact, ShareASale, Commission Junction, etc.) experience preferred, not required Bachelor’s degree or equivalent work experience Ability to travel up to 15% Advanced Excel capabilities and comfortable with formatting, formulas, customizing reports, etc. Why Acceleration Partners Acceleration Partners is the world’s largest and first‑to‑market Partnership Marketing Agency creating and nurturing partnerships that drive exceptional measurable outcomes for their clients. Managing clients in 40+ countries, AP’s global team of 300+ focuses on data‑driven strategies that connect brands to the right consumers through affiliate and influencer. All of our work is supported by APVision, our proprietary technology suite which leverages the largest dataset of any agency in the Partnership Marketing agency ecosystem. Serving over 200 brands—including household names like Amazon, Apple, Target, Google, Marriott, Coinbase, and Burberry—AP’s diversified team is creating what’s next in the industry by building high‑performing partnership marketing programs. As the only truly integrated global partnerships agency, AP prides itself on being at the cutting edge of industry developments and leveraging proven expertise to deliver unique solutions for brands seeking sustainable growth. Ap Perks & Benefits – What We Offer 100% remote work for everyone Group medical, dental, and vision coverage insurance (with opt‑out benefits) 401K with matching Open Paid Time Off Summer & Holiday Wellness Breaks in July and December Volunteer and Birthday Time Off Focus Fridays Paid Parental Leave Benefits Wellness, Technology & Education Allowances Paid sabbatical leaves, donation matching, and more!! Target Salary is $55,000 - $60,000 depending on location and experience. Benefits may vary based on employment status or country location. Acceleration Partners is committed to a diverse workforce and we are an equal opportunity employer. We evaluate applicants regardless of an individual’s age, race, color, gender, religion, national origin, sexual orientation, disability, or veteran status. #J-18808-Ljbffr In Summary: The Account Specialist position is a remote, work‑from‑home role at Acceleration Partners . The role is particularly focused on campaign execution, including but not limited to driving influencer recruitment, managing influencer partnerships, and owning campaign deliverables, tracking, and reporting . Some travel may be required for client meetings, internal meetings, conferences, and other events . En Español: Posiciones: Especialista en Cuentas, Marketing de Influencers El puesto del especialista en cuentas es un papel remoto que se centra especialmente en la ejecución de campañas, incluyendo pero no limitado a impulsar el reclutamiento de influenciadores, gestionar alianzas con influyentes y poseer resultados de campaña, seguimiento e informes. El especialista también guiará la estrategia analizando el rendimiento de la campaña, identificando áreas de éxito y/o desafíos, y implementando proactivamente medidas estratégicas para mejorar continuamente los objetivos y metas de las empresas afiliadas. El Especialista en Cuentas debe ser flexible, dispuesto y capaz de girar rápidamente, y entusiasmado para operar con éxito en una situación intraempresarial. Esta persona también tendrá un historial de trabajar bien con sus pares, estableciendo relaciones fácilmente e influenciando a través de la influencia. Trabajará estrechamente con su gerente y compañeros para maximizar la efectividad del programa y crear oportunidades de crecimiento. Las 5 principales responsabilidades INFLUENCER RECRUITMENTO, NEGOTIACIÓN & ONBORDING Fuentes nuevas oportunidades de asociación y crea listas de influencers influyentes. Diligencia vets para garantizar la alineación de marca, autenticidad y relevancia antes de presentarse para aprobación. Conducen a los socios aprobados y ganadores de habilidad a asegurar el compromiso y participación en la campaña, negociando cuando se llevan a cabo las negociaciones. Trabaja en estrecha colaboración con influencers para ajustar la estrategia de contenido según sea necesario, resolviendo cualquier signo de mal desempeño para optimizar la campaña hacia los objetivos y metas. AUDITING, REPORTING & ANALYSIS Responsable por auditar el contenido del programa para garantizar el cumplimiento de las regulaciones de la FTC y las pautas de marca. Garantiza que el contenido se rastrea con precisión y regularidad compartida con el cliente, junto con información sobre su ubicación, conocimientos de socios y ritmo de la campaña para alcanzar los objetivos de KPI. Realiza un análisis robusto de campañas de influenciadores utilizando tanto analíticas sociales como métricas de conversión para identificar tendencias de rendimiento y áreas de oportunidad. Proporciona recomendaciones accionables a los clientes respaldadas por datos y perfectua continuamente una estrategia para impulsar el crecimiento a escala. Desarrolla y nutre excelentes relaciones, apoya al equipo en la promoción de tasas muy altas de satisfacción y retención del cliente y una calificación media de 8.5 clientes. PORTFOLIO MANAGEMENT Poseer y gestionar tareas del cliente con supervisión mínima, asegurando que se cumplan los plazos y las tareas se completan correctamente. Geren múltiples campañas con sólidas habilidades organizativas y la capacidad de centrarse y priorizar tareas basadas en objetivos del cliente, señalar posibles retrasos y mantener informado al equipo. Tiene plena comprensión del alcance de cada cliente's trabajo, entregando lo que se debe según los términos; mantiene la capacidad de identificar nuevas oportunidades para impulsar el éxito del cliente al tiempo que identifica conjuntamente posibles desalinamientos de objetivos, llega a la raíz de un problema y trabaja con su equipo para encontrar soluciones. ¿Cómo es el éxito BY 3 MONTHS El especialista en cuentas contribuye a través de una cartera de programas de influencers, colaborando estrechamente con sus equipos para garantizar una fuerte alineación con la estrategia de campaña vigente. Usted está trabajando con contactos clave de clientes para asegurar el alineamiento de marca con los esfuerzos de reclutamiento y creación de contenido. Los clientes están siendo atendidos de manera rentable con objetivos AP, se cumplen los KPI del cliente y se mejoran procesos para crear eficiencias. Asumirás nuevas responsabilidades en las cuentas con el apoyo de tu agencia de marketing y servirás como un líder dentro del equipo, contribuyendo a la construcción de relaciones influyentes y al desarrollo firme. Para 1 Año Incorporarás problemas de cuenta y creador independientemente, proporcionando información valiosa y recomendaciones actuables a los clientes e equipos internos. Serás una parte integral de cada programa, desarrollando nuevas ideas y mejorando los procesos para generar eficacia. Tomará responsabilidad nueva con el respaldo de tus campañas y ejercerá como un liderazgo dentro del grupo, lo que contribuirá a la creación y el desarrollo de relaciones firmes. Gestionando clientes en más de 40 países, APs equipo global de 300+ se centra en estrategias basadas en datos que conectan a las marcas con los consumidores adecuados a través de afiliados e influencers. Todo nuestro trabajo es apoyado por APVision, nuestra suite tecnológica propietaria que aprovecha el conjunto de datos más grande de cualquier agencia del ecosistema de la Agencia de Marketing de Asociaciones. Serviendo a más de 200 marcas incluyendo nombres conocidos como Amazon, Apple, Target, Google, Marriott, Coinbase y Burberry APs