SAS is hiring: User Experience Designer in Cary

UX Designer - Remote in EST time zone or Hybrid, Cary, North Carolina We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers. If you’re looking for a dynamic, fulfilling career with flexibility and a world‑class employee experience, you’ll find it here. We’re recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations such as Fast Company, Forbes, and Newsweek. About The Job The Digital Experience team is looking for a User Experience Designer to solve complex technical problems through simple and delightful user experiences at the enterprise level. The R&D Design community prides itself on a strong user‑centered design philosophy. As a User Experience Designer of Cloud and Information Services (CIS) in the DX division at SAS, you will transform sets of requirements for web applications into highly innovative and compelling user flows, with the support of your UX design colleagues, as well as engineering and product management. As a UX Designer, You Will Design detailed mockups and/or prototypes to effectively communicate software designs, UI patterns, and user interactions, ensuring consistency and scalability. Work in global, cross‑functional teams to translate requirements into formal UX designs. Partner with developers, designers, product managers, and other stakeholders to influence functional requirements, validate implementations, ensure design intent is preserved, and collaborate on innovative designs. Conduct user research focused on understanding user behavior leading to software improvements. Prepare and conduct user surveys, design reviews, and usability tests with key stakeholders and representative users to validate and iterate designs as needed. Analyze quantitative and qualitative user research data and present findings and recommendations to inform design decisions. Gain appropriate levels of proficiency with SAS software and information systems, Filament Design System, AI, and design tools to support user experience design activities. Embrace curiosity, passion, authenticity, and accountability – values that influence everything we do. Required Qualifications 5 years of experience in user experience design and research. Ability to understand complex and technical problems and to empathize with users facing them. Experience using design and research skills to solve complex user problems in highly technical domains. Proficiency with modern design and prototyping tools, particularly Figma, for design and developer handoff. Experience designing for WCAG compliance and an understanding of accessibility principles, including keyboard navigation, screen reader compatibility, and inclusive design practices. Strong communication and presentation skills, with the ability to articulate design rationale and collaborate effectively across disciplines. Available online portfolio demonstrating design deliverables (user experience designs, personas, journey maps, wireframes, research, and prototypes). Bachelor’s degree in UX, Interactive Media/Design, Information Architecture, Human Computer Interaction, or a related design field such as Computer Science or Visual Communications. Equivalent combination of related education, training and experience may be considered in place of the above qualifications. Additional Competencies, Knowledge And Skills Decision Making – identifying and understanding problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action and making timely decisions. Quality Orientation – accomplishing tasks by considering all areas involved, checking processes, and being watchful over a period of time. Innovation – creating novel solutions with measurable value for existing and potential customers, experimenting with new ways to solve work problems and seize opportunities. Demonstrated history of conducting user research, or assisting with the collection of user insights and feedback (e.g., customer interviews and usability studies), and leveraging research in your designs. Experience designing user interfaces for enterprise decision management, analytics, machine learning, or digital marketing. Understanding of front‑end technologies (HTML, CSS, JavaScript) and familiarity with modern frameworks (React, Angular, Vue, etc.) and Web Components to effectively collaborate with developers. An understanding of the current AI landscape and familiarity with AI‑assisted design tools. World‑class Benefits Comprehensive medical, prescription, dental and vision plans. Medical plan options include: PPO with low annual deductible and copays. HDHP combined with a health savings account with a contribution from SAS (no access to on‑site health care center). On‑site Health Care Center (HQ) that’s free to employees and family members enrolled in the PPO plan. There’s a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge. An industry‑leading 401k plan. Tuition Assistance Program and programs and resources to support your development. Generous time away including vacation time, a variety of paid holidays, and our much‑loved U.S. Winter Wellness Break between December 25 and January 1. Volunteer Time Off, parental leave and unlimited paid sick days. Generous childcare benefits for all full‑time employees. You are welcome here. At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Additional Information To qualify, applicants must be legally authorized to work in the United States and must not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law. Know Your Rights. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. Let’s stay in touch! Join our Talent Community to stay up to date on company news, job updates and more. #SAS #J-18808-Ljbffr