IT Service Desk Leader: Elevate User Experience & Reliability Job at QuantumScap

A pioneering energy technology company in San Jose is seeking an IT Service Desk Manager to lead the end-user support experience. This role focuses on transforming the Service Desk into a high-performing organization that enhances user satisfaction and IT's reputation. The ideal candidate will have over 10 years of IT experience and a strong background in managing service delivery teams. They will ensure operational excellence and foster cross-functional collaboration to meet company goals. #J-18808-Ljbffr