Customer Service Representative
Mr. Handyman (New), Paramus, NJ, United States
Overview
Customer service representative needed to support and book jobs for handyman services. Mr. Handyman is known for exceptional service, quality work, and our “Done Right Promise.” We stand behind this commitment because we only hire the best and work hard to take care of all our team members.
Why You’ll Want to Join Our Team at Mr. Handyman Here are just a few of the benefits you’ll receive when joining the Mr. Handyman team.
Competitive pay $24-$27 an hour
Advancement and growth opportunities
Work with a team of Service and Office Professionals that deliver an amazing customer experience every day
The pride that comes with applying your skills in a challenging and varied work environment
The opportunity to wow customers with a best-in-class customer experience and solutions
Flexibility with hours so you can take care of life’s important events
Paid Holiday's and vacation
Bonus Opportunities available
Your Responsibilities as an Office Professional, Inside sales and dispatching
Lead management and Scheduling
– you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals
Making Recommendations and Managing Expectations
with
Customers
– You’ll communicate with customers to guide them through their projects and assist with managing their expectations.
Create Life-Long Customers
– Deliver a great experience that wows every customer. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to impress the customer every time.
To Succeed in this Role
Be able to Multi Task
Be highly organized and detail oriented
Possess excellent customer communication and independent work skills
Deliver solutions
Perform Inside Sales over phone
Be a self-starter
Have computer experience with Office and Excel
Job Requirements These are the minimum requirements to be considered for this position.
Live within the area
Have 2+ years of experience in an office setting
Solving problems must come easily to you
Complete a background check
Professional communication and phone skills
Remember, we’re looking to hire only the best. If that’s you, APPLY TODAY!
Should you meet the requirements for the position, our system will schedule you for an interview immediately.
You are applying to work for a franchise owner of Mr. Handyman, not Mr. Handyman SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed
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Why You’ll Want to Join Our Team at Mr. Handyman Here are just a few of the benefits you’ll receive when joining the Mr. Handyman team.
Competitive pay $24-$27 an hour
Advancement and growth opportunities
Work with a team of Service and Office Professionals that deliver an amazing customer experience every day
The pride that comes with applying your skills in a challenging and varied work environment
The opportunity to wow customers with a best-in-class customer experience and solutions
Flexibility with hours so you can take care of life’s important events
Paid Holiday's and vacation
Bonus Opportunities available
Your Responsibilities as an Office Professional, Inside sales and dispatching
Lead management and Scheduling
– you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals
Making Recommendations and Managing Expectations
with
Customers
– You’ll communicate with customers to guide them through their projects and assist with managing their expectations.
Create Life-Long Customers
– Deliver a great experience that wows every customer. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to impress the customer every time.
To Succeed in this Role
Be able to Multi Task
Be highly organized and detail oriented
Possess excellent customer communication and independent work skills
Deliver solutions
Perform Inside Sales over phone
Be a self-starter
Have computer experience with Office and Excel
Job Requirements These are the minimum requirements to be considered for this position.
Live within the area
Have 2+ years of experience in an office setting
Solving problems must come easily to you
Complete a background check
Professional communication and phone skills
Remember, we’re looking to hire only the best. If that’s you, APPLY TODAY!
Should you meet the requirements for the position, our system will schedule you for an interview immediately.
You are applying to work for a franchise owner of Mr. Handyman, not Mr. Handyman SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed
#J-18808-Ljbffr