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Social Media Support Lead, Customer Success

SpaceX, Redmond, WA, United States


A leading aerospace company based in Redmond, WA, is seeking a Social Media Support Process Specialist to enhance customer support on social media for their Starlink product. This role involves developing comprehensive strategies for customer engagement and feedback while overseeing the administration of the Sprinklr application. The ideal candidate will have a Bachelor's degree or equivalent experience and at least 2 years in customer support leadership. Additional perks include competitive salaries and comprehensive benefits. #J-18808-Ljbffr