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Key Account Manager

Sherwin-Williams, Cleveland, OH, United States


Overview This position can be located anywhere in the continental US near an airport.

Qualifications Minimum Requirements

Must be at least eighteen (18) years of age

Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future (e.g., OPT, CPT, H1B, EB-1, etc.)

Must have High School education or GED

Must have a valid, unrestricted Driver’s License

Project management

Sales Experience 5-10 years

Proficient in Excel, Power Point, Word

Preferred Qualifications

Preferred: 4-year college degree is preferred

Preferred: Masters in Business or related technical field

Knowledge of OEM Paint

Knowledge of automotive coatings

Travel Additional Information:

TRAVEL REQUIREMENTS: (TIME SPENT AWAY FROM HOME OR OTHER TYPICAL OFFICE LOCATION)

50%

Responsibilities

Serve as primary commercial and strategic liaison between the company and assigned Tier 1 customers.

Own overall account strategy, including growth plans, forecasting, and long-term partnership development

Drive new business awards by identifying opportunities, supporting technical approvals, and aligning Tier 1 needs with both OEM direction and internal capabilities.

Develop and execute account growth strategies to increase revenue, market share, and program penetration at assigned Tier 1 customers

Lead customer communication on assigned Tier 1 customers.

Support executive reviews, customer business reviews and strategic planning sessions.

Navigate Tier 1 customers organizational structures and decision-making processes to influence outcomes.

Support the growth of OE Interior through business development at new and existing customers.

Manage daily activities funneling into long term plans for each Tier 1 customer

Initiate projects for product benchmarking-internal SW products and competitive analysis

Attend & Support Tier 1 meetings with OEMs.

Ensure customer satisfaction by proactively managing risks, concerns, and corrective actions from both OEM and Tier 1.

Support customer activities for upcoming program launches working both internally and with external resources.

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