
Customer Experience Beat Reporter: News, Trends & AI
Informa TechTarget, Washington, District of Columbia, United States
A leading media company in Washington is seeking a staff reporter to cover the customer experience industry. The role involves reporting on news, building sources, and analyzing trends in customer interactions across various sectors, from airlines to restaurants. Candidates should bring curiosity and eagerness to refine their journalism skills, producing both daily stories and feature articles—all while working collaboratively in a dynamic newsroom environment.
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