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Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

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The Lead Banker is an experienced multi-unit banker that peer leads the operational standards of the branch to assist both personal and business customers with all their banking needs in our universal banking model, such as opening accounts, processing all transactions accurately and in a timely manner and taking consumer loan applications. The Lead Banker is an exemplar in customer service, operational excellence and the ability to work closely with customers to understand their financial needs and goals through prescribed sales and service standards and refer to business partners as needed. Upholds the organizations mission and values; operating in the best interest of our customer and communities while delivering the best banking experience.\nEssential duties and responsibilities include the following. Other duties may be assigned:\nPerforms and mentors associates on the routine day to day duties in accordance with bank policies and procedures to ensure operational soundness and high-level customer experience. Assists in the management of customer accounts, including opening and closing accounts, processing transactions, and handling customer inquiries or concerns; maintaining accuracy and thoroughness throughout.\nRecognizes relationship deepening opportunities and refers customers to business partners to support the broader more complex financial needs of customers as appropriate. Works collaboratively with team to achieve branch initiatives and overall market growth.\nProperly identifies and escalates matters in accordance with bank-wide and department standards. Addresses, researches and responds to customer complaints, documenting the resolution per PeoplesBank policy. Generally, resolves problems independently, escalating more difficult issues to management.\nReviews and approves exceptions and overrides transaction restrictions for BKR associates as appropriate, using detailed knowledge of operating procedures, regulatory requirements, and established branch guidelines. Seeks management guidance for issues with no clear precedent.\nWorks closely with management to identify and resolve any operational issues or concerns, seeks direction from management when necessary ensuring smooth and efficient functioning of the branch.\nAccepts consumer lending applications; reviews customer information, assesses lending products and payment options, and works with the customer to best find the lending solutions to fit their needs.\nOperates a cash box / recycler, and serves as Vault, ATM and/or Coin Machine custodian as needed. Accurately processes entries and reconciles cash, checks and negotiables at end of shift within Retail guidelines and performance standards.\nAdheres to all compliance and regulatory requirements, including Bank Secrecy Act (BSA) and Customer Identification Program (CIP). Obtains and verifies necessary information to complete applications, logs, BSA and CIP forms, and any other documentation as required by policy or regulation. Completes all yearly compliance training and testing and complies with bank policies and procedures, and federal and state regulations.\nActs as Safe Deposit custodian, including opening and closing safe deposit contracts and providing access per bank guidelines.\nDemonstrates advanced knowledge of all PeoplesBank products and services, and satisfactorily completes annual product knowledge training\nRepresents the bank in a professional manner. Responds to incoming calls in accordance with department service standards. Communicates effectively verbally and in email, memos and business letters and in accordance with service standards.\nSupports marketing efforts and brand awareness including but not limited to participation in volunteer opportunities, community engagement and business development activities.\nUtilizes advanced knowledge of bank policies, procedures, and regulatory requirements to perform duties and train and assist team members in all aspects of the position.\nModels and uses exemplary customer service, operational and communication skills to resolve issues for internal and external customers in accordance with bank and department service standards and required regulations.\nMay be designated as a key-holder, assigned to open and/or close the Branch, ensuring service and security standards are maintained.\nAssists with the onboarding and training of new team members in all aspects of the position.\nActs as a peer mentor; aides in the development of a team of associates, coaching training and provides assistance to peers when asked in handling escalated matters.\nMay be required to work and travel to branch locations as needed and assigned.\nMay be required to work outside of your regularly scheduled hours including weekends and evenings.\nQualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.\nEducation and/or Experience: High School diploma required; Associate's degree (A. A.) strongly preferred and three years related experience; or equivalent combination of education and experience\nSkills needed:\nAdvanced cash handling experience, business and mathematical acumen required.\nAbility to build credibility and influence with team members\nEffective collaboration and listening skills\nAttention to detail, strong time management and multitasking skills\nAnalytical and critical thinking skills\nStrong communication skills, verbal and written\nSuperior interpersonal and customer service skills, including the ability to form and maintain client and business relationships\nDiscretion and a dedication to protecting the financial privacy of clients, business partners, and employer\nSelf-directed with the ability to adapt and achieve results while working under the pressures of shifting priorities in a dynamic and agile environment\nDemonstrated effective problem-solving skills and ability to work independently.\nAbility to successfully work and travel to branch locations as needed and assigned\nAbility to successfully complete required on the job training and demonstrate competency in accordance with company guidelines\nCertifications, Licenses and/or registrations: This position requires National Mortgage Licensing System (NMLS) registration; and ability to obtain said license after a period to be determined by decisionmaker. Must be able to successfully complete the registration process, which includes, but is not limited to, undergoing a criminal background and credit check and must remain in compliance with the NMLS license regulations and rules.\nThis position requires driving for work; and which may include, but is not limited to, possession of a valid driver's license, undergoing driving record check and maintenance of acceptable driving record.\nComputer Skills: Knowledge of computer applications including Word, Excel. Ability to use basic computer skills to enter and/or retrieve data.\nWork Environment and Physical Demands: The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\n*Work location may vary due to business needs after employment. Frequent travel is required to and from various banking centers within reasonable distance and the PeoplesBank Executive Office in Holyoke, MA. Flexibility is essential for this role.\nWhile performing the duties of this job, the associate is regularly required to sit, use hands to sort, write and keyboard, and to listen and speak. The associate is frequently required to reach, walk, stoop, crouch. The associate is occasionally required to stand, lift, bend, drive and travel.\nThe associate may work offsite at community, financial education and bank-at-work events several times a year and occasionally makes business calls with the Banking Center Manager. Heavy volume during peak times, including the first and third of each month.\n","Lead Banker

The Lead Banker is an experienced multi-unit banker that peer leads the operational standards of the branch to assist both per...","Lead Banker - South Hadley, MA",[527],{"_458":459,"_454":528,"_452":529,"_456":530,"_460":531},"South Hadley","South Hadley, MA, United States, 01075","MA","01075",["B","2911915491"],"5 days ago","/jobs/2911915491-lead-banker-south-hadley-ma","South Hadley, MA, United States","/jobs?location=South+Hadley%2C+MA%2C+United+States","/jobs?keyword=Lead+Banker+-+South+Hadley%2C+MA",{"_435":434,"_439":539,"_470":471,"_462":540,"_248":541,"_446":542,"_433":434,"_113":543,"_437":199,"_438":199,"_472":471,"_448":199,"_449":544,"_431":550,"_473":551,"_436":120,"_487":552,"_478":553,"_489":543,"_490":554,"_492":555,"_494":556,"_496":557},["D",1773360000000],"Peoples Bank - Newton, NC","Personal Banker II

Mooresville Business Center - Mooresville, NC 28117\nOverview

Level: Experienced\nPosition Type: Full Time\nJob Shift: Day\nDescription

Deliver exceptional customer service including engaging customers about their financial needs and our services. Recommend and open appropriate accounts and related services. Discuss loan needs and process consumer loan applications. Recommend other appropriate products and services offered by Peoples Bank and make referrals to business partners. Supports Peoples Bank goals, mission statement, new initiatives, and customer-focused sales culture.\nQualifications

General Qualifications Required Education/Knowledge:\nHigh School diploma or equivalent\nThree to five years of experience in branch banking, retail sales or management experience\nKnowledge, Skills & Abilities:\nExcellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customer and employees.\nStrong communication and organizational skills\nStrong sales skills and ability to assess customer needs and identify appropriate cross-sales opportunities.\nSupport and lead the branch team in the BCM's absence\nBasic math skills\nDetail oriented with a high degree of accuracy\nCompetence with computers, telephones, and other office machinery.

","Personal Banker II

Mooresville Business Center - Mooresville, NC 28117\nOverview

Level: Experienced\nPosition Type: Full Time\nJob S...","Personal Banker II",[545],{"_458":459,"_454":546,"_452":547,"_456":548,"_460":549},"Mooresville","Mooresville, NC, United States, 28115","NC","28115",["B","2873016705"],"Work at Peoples Bank - Newton, NC","10 days ago","/jobs/2873016705-personal-banker-ii","Mooresville, NC, United States","/jobs?keyword=Peoples+Bank+-+Newton%2C+NC","/jobs?location=Mooresville%2C+NC%2C+United+States","/jobs?keyword=Personal+Banker+II",{"_435":434,"_439":559,"_470":471,"_462":463,"_248":560,"_446":561,"_433":434,"_113":562,"_437":199,"_438":199,"_472":471,"_448":199,"_449":563,"_431":568,"_473":474,"_436":120,"_487":533,"_478":569,"_489":562,"_490":570,"_492":493,"_494":571,"_496":572},["D",1773752400000],"Senior Banker

Welcome to PeoplesBank! We are the largest mutually chartered bank in Western Mass and Northern Connecticut, we are proud to lead the way in green values, sustainable energy financing, and charitable giving. Our commitment to operating in the best interest of our customers is matched by our dedication to fostering an inclusive and engaging work environment. We offer excellent compensation, workplace flexibility, and a competitive benefits package to our associates. Our award-winning culture has earned us recognition as the Best Place to Work and Best Local Bank. Join our team of dedicated and innovative individuals and be a part of our dynamic, successful organization. Let's make a difference together!\nAs a Senior Banker at PeoplesBank, you'll play a key role in delivering exceptional service to both personal and business customers. This advanced customer-facing position involves assisting with account management, consumer lending, mortgage referrals, and digital banking support. You'll build strong relationships by understanding customer goals and providing tailored financial solutions, while ensuring compliance with bank policies and regulatory standards. The ideal candidate brings strong communication skills, attention to detail, and a passion for helping others succeed financially. This role may also include supervisory responsibilities and requires NMLS registration. This role is based in our West Springfield, MA Banking Center.\nEssential Duties and Responsibilities:\nDeliver an exceptional customer experience focused on relationship building, market growth, and regulatory compliance.\nPerform daily banking operations including account opening/closing, transaction processing, and customer support, ensuring accuracy and adherence to bank policies.\nIdentify opportunities to deepen customer relationships and refer to internal business partners as appropriate.\nCollaborate with team members to achieve branch goals and contribute to overall market success.\nAddress and resolve customer concerns professionally, documenting outcomes per bank policy.\nReview and approve transaction exceptions and overrides, escalating complex issues to management as needed.\nSupport consumer lending by accepting applications, assessing customer needs, and recommending appropriate products and payment options.\nManage cash operations including vault, ATM, and coin machine responsibilities; reconcile cash and negotiables in line with performance standards.\nEnsure compliance with all regulatory requirements including BSA and CIP; complete and maintain required documentation and annual training.\nServe as Safe Deposit custodian, managing contracts and access per guidelines.\nMaintain thorough knowledge of PeoplesBank products and services; complete annual product training.\nCommunicate professionally across all channels, representing the bank in alignment with service standards.\nSupport brand awareness through community engagement, volunteerism, and business development activities.\nApply advanced knowledge of bank policies and procedures to support team operations and resolve customer issues.\nMay be designated as a key-holder responsible for opening/closing the branch and maintaining security standards.\nFlexibility to work and travel to other banking center locations as needed, including evenings and weekends.\nEducation and Experience:\nHigh School diploma required; Associates degree preferred\nTwo years' related experience\nWill consider a combination of education and experience\nCertifications, Licenses and/or Registrations Required:\nRequires the ability to obtain the National Mortgage Licensing System (NMLS) registration must obtain said license after a period, to be determined by decision maker.\nMust be able to successfully complete the registration process, which includes, and is not limited to, undergoing a criminal background and credit check and must remain in compliance with the NMLS License regulations and rules.\nComputer Skills:\nKnowledge of computer applications including Word and Excel\nAbility to use basic computer skills to enter and/or retrieve data\nSkills Required:\nAdvanced cash handling experience, mathematical acumen required.\nExceptional attention to detail with the ability to manage time effectively and multitask in a dynamic environment.\nThrives in fast-paced settings, demonstrating adaptability and a proactive approach to change.\nExcellent verbal and written communication skills, ensuring clear and professional interactions.\nStrong interpersonal and customer service abilities, with a talent for building and maintaining client and business relationships.\nHigh level of discretion and integrity, committed to protecting the financial privacy of clients, colleagues, and the organization.\nWillingness to travel to various banking center locations throughout region as needed and assigned.\nAbility to complete on-the-job training and demonstrate proficiency in accordance with company standards and guidelines.\nWork Environment and Physical Demands:\nThe working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\n*Work location may vary due to business needs after employment. Frequent travel is required to and from various banking centers within reasonable distance and the PeoplesBank Executive Office in Holyoke, MA. Flexibility is essential for this role.\nWhile performing the duties of this job, the associate is regularly required to sit, use hands to sort, write and keyboard, and to listen and speak. The associate is frequently required to reach, walk, stoop, crouch. The associate is occasionally required to stand, lift, bend, drive and travel.\nThe associate may work offsite at community, financial education and bank-at-work events several times a year and occasionally makes business calls with the Banking Center Manager.

","Senior Banker

Welcome to PeoplesBank! We are the largest mutually chartered bank in Western Mass and Northern Connecticut, we are proud to...","Senior Banker - West Springfield, MA",[564],{"_458":459,"_454":565,"_452":566,"_456":530,"_460":567},"West Springfield","West Springfield, MA, United States, 01089","01089",["B","2911898446"],"/jobs/2911898446-senior-banker-west-springfield-ma","West Springfield, MA, United States","/jobs?location=West+Springfield%2C+MA%2C+United+States","/jobs?keyword=Senior+Banker+-+West+Springfield%2C+MA",{"_435":434,"_439":574,"_470":471,"_462":463,"_248":575,"_446":561,"_433":434,"_113":576,"_437":199,"_438":199,"_472":471,"_448":199,"_449":577,"_431":583,"_473":474,"_436":120,"_487":533,"_478":584,"_489":576,"_490":585,"_492":493,"_494":586,"_496":587},["D",1773727200000],"Senior Banker

Welcome to PeoplesBank! We are the largest mutually chartered bank in Western Mass and Northern Connecticut, we are proud to lead the way in green values, sustainable energy financing, and charitable giving. Our commitment to operating in the best interest of our customers is matched by our dedication to fostering an inclusive and engaging work environment. We offer excellent compensation, workplace flexibility, and a competitive benefits package to our associates. Our award-winning culture has earned us recognition as the Best Place to Work and Best Local Bank. Join our team of dedicated and innovative individuals and be a part of our dynamic, successful organization. Let's make a difference together!\nSummary: As a Senior Banker at PeoplesBank, you'll play a key role in delivering exceptional service to both personal and business customers. This advanced customer-facing position involves assisting with account management, consumer lending, mortgage referrals, and digital banking support. You'll build strong relationships by understanding customer goals and providing tailored financial solutions, while ensuring compliance with bank policies and regulatory standards. The ideal candidate brings strong communication skills, attention to detail, and a passion for helping others succeed financially. This role may also include supervisory responsibilities and requires NMLS registration. This role is based in our Glastonbury, CT Banking Center.\nEssential Duties and Responsibilities:\nDeliver an exceptional customer experience focused on relationship building, market growth, and regulatory compliance.\nPerform daily banking operations including account opening/closing, transaction processing, and customer support, ensuring accuracy and adherence to bank policies.\nIdentify opportunities to deepen customer relationships and refer to internal business partners as appropriate.\nCollaborate with team members to achieve branch goals and contribute to overall market success.\nAddress and resolve customer concerns professionally, documenting outcomes per bank policy.\nReview and approve transaction exceptions and overrides, escalating complex issues to management as needed.\nSupport consumer lending by accepting applications, assessing customer needs, and recommending appropriate products and payment options.\nManage cash operations including vault, ATM, and coin machine responsibilities; reconcile cash and negotiables in line with performance standards.\nEnsure compliance with all regulatory requirements including BSA and CIP; complete and maintain required documentation and annual training.\nServe as Safe Deposit custodian, managing contracts and access per guidelines.\nMaintain thorough knowledge of PeoplesBank products and services; complete annual product training.\nCommunicate professionally across all channels, representing the bank in alignment with service standards.\nSupport brand awareness through community engagement, volunteerism, and business development activities.\nApply advanced knowledge of bank policies and procedures to support team operations and resolve customer issues.\nMay be designated as a key-holder responsible for opening/closing the branch and maintaining security standards.\nFlexibility to work and travel to other banking center locations as needed, including evenings and weekends.\nEducation and Experience:\nHigh School diploma required; Associates degree preferred\nTwo years' related experience\nWill consider a combination of education and experience\nCertifications, Licenses and/or Registrations Required:\nRequires the ability to obtain the National Mortgage Licensing System (NMLS) registration must obtain said license after a period, to be determined by decision maker.\nMust be able to successfully complete the registration process, which includes, and is not limited to, undergoing a criminal background and credit check and must remain in compliance with the NMLS License regulations and rules.\nComputer Skills:\nKnowledge of computer applications including Word and Excel\nAbility to use basic computer skills to enter and/or retrieve data\nSkills Required:\nAdvanced cash handling experience, mathematical acumen required.\nExceptional attention to detail with the ability to manage time effectively and multitask in a dynamic environment.\nThrives in fast-paced settings, demonstrating adaptability and a proactive approach to change.\nExcellent verbal and written communication skills, ensuring clear and professional interactions.\nStrong interpersonal and customer service abilities, with a talent for building and maintaining client and business relationships.\nHigh level of discretion and integrity, committed to protecting the financial privacy of clients, colleagues, and the organization.\nWillingness to travel to various banking center locations throughout region as needed and assigned.\nAbility to complete on-the-job training and demonstrate proficiency in accordance with company standards and guidelines.\nWork Environment and Physical Demands:\n*Work location may vary due to business needs after employment. Frequent travel is required to and from various banking centers within reasonable distance and the PeoplesBank Executive Office in Holyoke, MA. Flexibility is essential for this role.\nWhile performing the duties of this job, the associate is regularly required to sit, use hands to sort, write and keyboard, and to listen and speak. The associate is frequently required to reach, walk, stoop, crouch. The associate is occasionally required to stand, lift, bend, drive and travel.\nThe associate may work offsite at community, financial education and bank-at-work events several times a year and occasionally makes business calls with the Banking Center Manager.

","Senior Banker - Glastonbury, CT",[578],{"_458":459,"_454":579,"_452":580,"_456":581,"_460":582},"Glastonbury","Glastonbury, CT, United States, 06033","CT","06033",["B","2908778339"],"/jobs/2908778339-senior-banker-glastonbury-ct","Glastonbury, CT, United States","/jobs?location=Glastonbury%2C+CT%2C+United+States","/jobs?keyword=Senior+Banker+-+Glastonbury%2C+CT",{"_435":434,"_439":589,"_470":471,"_462":463,"_248":590,"_446":561,"_433":434,"_113":591,"_437":199,"_438":199,"_472":471,"_448":199,"_449":592,"_431":597,"_473":474,"_436":120,"_487":533,"_478":598,"_489":591,"_490":599,"_492":493,"_494":600,"_496":601},["D",1773727200000],"Senior Banker

Welcome to PeoplesBank! We are the largest mutually chartered bank in Western Mass and Northern Connecticut, we are proud to lead the way in green values, sustainable energy financing, and charitable giving. Our commitment to operating in the best interest of our customers is matched by our dedication to fostering an inclusive and engaging work environment. We offer excellent compensation, workplace flexibility, and a competitive benefits package to our associates. Our award-winning culture has earned us recognition as the Best Place to Work and Best Local Bank. Join our team of dedicated and innovative individuals and be a part of our dynamic, successful organization. Let's make a difference together!\nAs a Senior Banker at PeoplesBank, you'll play a key role in delivering exceptional service to both personal and business customers. This advanced customer-facing position involves assisting with account management, consumer lending, mortgage referrals, and digital banking support. You'll build strong relationships by understanding customer goals and providing tailored financial solutions, while ensuring compliance with bank policies and regulatory standards. The ideal candidate brings strong communication skills, attention to detail, and a passion for helping others succeed financially. This role may also include supervisory responsibilities and requires NMLS registration. This role is based in our South Windsor Banking Center.\nEssential Duties and Responsibilities:\nDeliver an exceptional customer experience focused on relationship building, market growth, and regulatory compliance.\nPerform daily banking operations including account opening/closing, transaction processing, and customer support, ensuring accuracy and adherence to bank policies.\nIdentify opportunities to deepen customer relationships and refer to internal business partners as appropriate.\nCollaborate with team members to achieve branch goals and contribute to overall market success.\nAddress and resolve customer concerns professionally, documenting outcomes per bank policy.\nReview and approve transaction exceptions and overrides, escalating complex issues to management as needed.\nSupport consumer lending by accepting applications, assessing customer needs, and recommending appropriate products and payment options.\nManage cash operations including vault, ATM, and coin machine responsibilities; reconcile cash and negotiables in line with performance standards.\nEnsure compliance with all regulatory requirements including BSA and CIP; complete and maintain required documentation and annual training.\nServe as Safe Deposit custodian, managing contracts and access per guidelines.\nMaintain thorough knowledge of PeoplesBank products and services; complete annual product training.\nCommunicate professionally across all channels, representing the bank in alignment with service standards.\nSupport brand awareness through community engagement, volunteerism, and business development activities.\nApply advanced knowledge of bank policies and procedures to support team operations and resolve customer issues.\nMay be designated as a key-holder responsible for opening/closing the branch and maintaining security standards.\nFlexibility to work and travel to other banking center locations as needed, including evenings and weekends.\nEducation and Experience:\nHigh School diploma required; Associates degree preferred\nTwo years' related experience\nWill consider a combination of education and experience\nCertifications, Licenses and/or Registrations Required:\nRequires the ability to obtain the National Mortgage Licensing System (NMLS) registration must obtain said license after a period, to be determined by decision maker.\nMust be able to successfully complete the registration process, which includes, and is not limited to, undergoing a criminal background and credit check and must remain in compliance with the NMLS License regulations and rules.\nComputer Skills:\nKnowledge of computer applications including Word and Excel\nAbility to use basic computer skills to enter and/or retrieve data\nSkills Required:\nAdvanced cash handling experience, mathematical acumen required.\nExceptional attention to detail with the ability to manage time effectively and multitask in a dynamic environment.\nThrives in fast-paced settings, demonstrating adaptability and a proactive approach to change.\nExcellent verbal and written communication skills, ensuring clear and professional interactions.\nStrong interpersonal and customer service abilities, with a talent for building and maintaining client and business relationships.\nHigh level of discretion and integrity, committed to protecting the financial privacy of clients, colleagues, and the organization.\nWillingness to travel to various banking center locations throughout region as needed and assigned.\nAbility to complete on-the-job training and demonstrate proficiency in accordance with company standards and guidelines.\nWork Environment and Physical Demands:\nThe working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\n*Work location may vary due to business needs after employment. Frequent travel is required to and from various banking centers within reasonable distance and the PeoplesBank Executive Office in Holyoke, MA. Flexibility is essential for this role.\nWhile performing the duties of this job, the associate is regularly required to sit, use hands to sort, write and keyboard, and to listen and speak. The associate is frequently required to reach, walk, stoop, crouch. The associate is occasionally required to stand, lift, bend, drive and travel.\nThe associate may work offsite at community, financial education and bank-at-work events several times a year and occasionally makes business calls with the Banking Center Manager.

","Senior Banker - South Windsor, CT",[593],{"_458":459,"_454":594,"_452":595,"_456":581,"_460":596},"South Windsor","South Windsor, CT, United States, 06074","06074",["B","2908764638"],"/jobs/2908764638-senior-banker-south-windsor-ct","South Windsor, CT, United States","/jobs?location=South+Windsor%2C+CT%2C+United+States","/jobs?keyword=Senior+Banker+-+South+Windsor%2C+CT","actionData","errors"]