Logo
job logo

Director of Operations

SupportFinity™, Milwaukee, WI, United States


Overview

Director of Operations – Wisconsin (Self-Perform/Restoration Division) Confidential – Leading National Restoration & Construction Firm Milwaukee, WI (Wisconsin Office) • Full-Time | On-site/Field-Based Leadership Role About the Company

We are a fourth-generation, family-owned leader with over 115 years of excellence in building restoration, historic preservation, and complex construction. From revitalizing iconic landmarks to delivering innovative new builds, we bring craftsmanship, collaboration, and continuous improvement to every project. As we aggressively expand our Restoration Division in Wisconsin—one of our most strategically important growth markets—we are seeking a dynamic operational leader to drive success and scale our presence statewide. About the Role

As Director of Operations – Wisconsin, you will serve as the primary operational driver for all restoration work across the state. This hands-on leadership position gives you full ownership of field execution, labor productivity, project performance, P&L results, rapid problem-solving, and scaling the business through operational excellence. This is an ideal opportunity for a decisive, tactical, execution-minded leader who thrives in fast-moving environments and enjoys building structure, standards, and teams in a high-growth market. What You’ll Do

Operational Leadership : Own day-to-day operations for the Wisconsin office. Provide hands-on problem-solving and rapid issue resolution. Ensure projects meet schedules, budgets, and quality standards. Lead project start-ups, manage labor productivity, and enforce budget adherence. Improve field coordination, change management, and cost control processes. Hold full accountability for the Wisconsin Office P&L. Manage, coach, and develop Project Managers (PMs), Assistant Project Managers (APMs), and Superintendents. Set clear expectations and hold teams accountable. Build a culture of urgency, ownership, and continuous improvement. Develop operational talent to fuel sustained growth. Client & Partner Management : Act as the senior operational contact for clients and partners. Build trusted relationships through responsiveness, transparency, and reliability. Represent the firm with confidence and professionalism in the Wisconsin market. Performance & Strategy : Own key operational KPIs, including margin, safety, schedule performance, and client satisfaction. Partner with business development leaders on project pursuits. Translate awarded work into disciplined, profitable execution. Contribute to shaping long-term growth plans for the Wisconsin office. What We’re Looking For

Urgent and decisive

— thrives on real-time problem-solving. Hands-on and tactical

— comfortable jumping into project challenges. Energetic and driven

— pushes teams toward high performance. Adaptable

— excels in dynamic, fast-moving environments. Confident and clear

— communicates effectively with teams and clients. Accountable

— sets expectations and ensures follow-through. Resourceful

— finds solutions even in ambiguous conditions. Qualifications

10+ years of construction or restoration leadership experience. Proven success overseeing operations in complex, fast-paced environments. Experience running teams of Project Managers and Superintendents. Restoration experience preferred (but not required for exceptional operators from related fields). Strong financial acumen and demonstrated P&L accountability. Why Join Us?

Stability:

115+ years of construction and restoration excellence. Impact:

A growing Wisconsin market with significant opportunity for leadership influence. Support:

Strong executive support and investment in this strategic expansion. Culture:

A legacy rooted in craftsmanship, collaboration, and continuous improvement. Growth:

Competitive compensation, comprehensive benefits, and long-term career growth opportunities.

#J-18808-Ljbffr