Early Intervention and Inclusion Director
FAMILY SERVICE AGENCY OF SAN FRANCISCO, San Francisco, CA, United States
Early Intervention and Inclusion Director
Agency Overview Felton Institute responds to the needs of our community by providing innovative, evidence-informed social services that transform lives. Our organization offers 60+ programs that address mental health, the unhoused, early care and education, those impacted by the justice system, transitional age youth, as well as aging adults. Felton offers a dynamic, challenging, and supportive work environment where we encourage the use of professional development, that staff can utilize throughout their career. Program and Division Description The Children, Youth, Family and Transitional Age Youth services Division (CYFTAY) offers an array of services to low-income and underserved clients with multiple challenges and abilities: Infants, toddlers, and preschool children, including those with special needs. Youth: including transitional age youth, pregnant/parenting teens and youth in the foster care system. Families: including low income, immigrant, monolingual, and homeless populations. The CYFTAY division offers multidisciplinary programs including Early Care and Education, Early Intervention/Inclusion, Family Support, Mental Health Services, Health, Nutrition, Wellness and Parenting Education Programming. Position Summary The Director of Early Intervention and Inclusion Programs provides strategic leadership, operational oversight, and program accountability for all Early Intervention (EI) and Inclusion services. This role ensures high-quality, equitable, and compliant services for children ages 0–5 and their families across home-, community-, and center-based settings. The Director is responsible for program strategy, staff performance, productivity monitoring, contract compliance, budget oversight, and client outcomes. This leader ensures that Felton’s Early Intervention and Inclusion programs operate effectively, meet funding and regulatory requirements, maintain high levels of client satisfaction, and advance best practices in early childhood inclusion. Programs under this role may include Early Connections (SEEDS), Speech and Language Therapy, Preschool Intervention, Developmental Screening, center-wide Social Emotional and Positive Behavior Supports, and other Inclusion Support services. Key Responsibilities Program Strategy, Design, and Oversight Provides leadership for the design, implementation, evaluation, and continuous improvement of all Early Intervention and Inclusion programs. Responsibilities: Lead strategic planning and program development aligned with Felton’s mission and strategic priorities. Oversee the implementation and quality of all Early Intervention and Inclusion services across home, community, and early learning environments. Ensure programs operate with clearly defined service models, program logic, and measurable outcomes. Identify opportunities to expand or improve services based on community need, data, and emerging best practices. Monitor service delivery and program quality to ensure children and families receive effective and equitable support. Metrics of Success Programs meet 90–100% of contract deliverables annually Demonstrated year-over-year improvement in developmental outcomes for participating children Program expansion or innovation initiatives implemented annually High program retention and engagement rates for families Program Operations and Quality Assurance Ensures the effective day-to-day operation of EI and Inclusion programs and monitors quality across all services. Responsibilities: Monitor service delivery across Early Intervention programs to ensure timely and effective support for children and families. Implement and oversee developmental screening systems using tools such as ASQ and other validated assessments. Ensure program fidelity to evidence-based practices in Early Intervention, Early Childhood Special Education, and Preschool Inclusion. Conduct program reviews and use data to inform improvements. Maintain strong operational systems for tracking services, outcomes, and documentation. Metrics of Success 95% or higher screening completion rate for children in ECE programs Timely service delivery benchmarks met (90%+ compliance with timelines) Quality assurance reviews completed quarterly Positive outcomes demonstrated through child progress data and developmental gains Staff Leadership, Supervision, and Workforce Development Provides leadership, supervision, and professional development for a multidisciplinary team of Early Intervention and Inclusion staff. Responsibilities: Supervise and support program managers, specialists, therapists, and other EI staff. Establish clear productivity, performance, and professional development expectations. Conduct regular supervision, coaching, and performance evaluations. Foster a reflective supervision model that supports staff learning and growth. Recruit, hire, onboard, train and retain high-quality staff. Oversee internship and student teacher placements when applicable. Metrics of Success Staff productivity targets consistently met (90–100% of expected billable/service hours) Annual performance evaluations completed for 100% of staff Staff retention rates meeting or exceeding organizational benchmarks Staff professional development participation rate above 85% Financial Management and Productivity Oversight Ensures financial sustainability and responsible stewardship of program budgets. Responsibilities: Manage program budgets, expenditures, and financial forecasting. Monitor staff productivity and billable service targets to ensure revenue goals are met. Review monthly financial reports and adjust program operations as needed. Ensure accurate invoicing and documentation for funders and contracts. Metrics of Success Programs operate within approved budgets Monthly productivity targets met by billable staff Revenue projections achieved within 5–10% variance Invoic es submitted accurately and on time (100%) Compliance, Contracts, and Reporting Ensures all Early Intervention programs comply with regulatory, contractual, and organizational requirements. Responsibilities: Monitor compliance with funding agencies, licensing requirements, and contract obligations. Ensure accurate documentation and reporting of program activities. Prepare quarterly and annual program reports. Maintain systems to ensure staff adhere to service documentation standards. Metrics of Success Zero major compliance findings during audits 100% on-time submission of required reports Program documentation meets funder and regulatory standards Successful contract renewals and funding continuation Family Engagement and Client Satisfaction Promotes strong relationships with families and ensures services meet the needs of children and caregivers. Responsibilities: Ensure programs operate using family-centered and culturally responsive practices. Monitor client satisfaction and service accessibility. Address barriers to service participation and engagement. Promote inclusive practices that support children with developmental delays or disabilities in early learning environments. Metrics of Success Client satisfaction ratings of 90% or higher High family engagement and program participation rates Positive feedback reflected in family surveys and program evaluations Community Partnerships and Field Leadership Represents Felton as a leader in Early Intervention and Preschool Inclusion. Responsibilities: Develop and maintain partnerships with community agencies, school districts, and early childhood providers. Participate in cross-sector initiatives and collaborative efforts that advance inclusion. Represent Felton in professional networks and policy discussions related to Early Intervention. Support grant development, proposals, and program expansion opportunities. Metrics of Success Active partnerships with key early childhood and disability service providers Participation in regional collaborative initiatives New funding or program development opportunities identified annually Data, Evaluation, and Continuous Improvement Leads program evaluation efforts to ensure services are effective and responsive to community needs. Responsibilities: Monitor program data related to service delivery, outcomes, and performance. Use data to guide program improvements and strategic planning. Support research, evaluation initiatives, and innovation in Early Intervention. Metrics of Success Regular program performance dashboards reviewed quarterly Data used to inform program improvements annually Demonstrated impact on child development outcomes Administrative Responsibilities Maintain documentation related to staff supervision, performance, and professional development. Ensure timely submission of program reports and data requests. Contribute to grant proposals, Requests for Proposals (RFPs), and funding opportunities. Perform other duties as assigned to support the growth and success of Early Intervention and Inclusion services. Minimum Requirements and Qualification Master's Degree in Early Intervention, Early Childhood Special Education, Child Development, Mental Health, or related field Minimum of five years of relevant work experience (preferably with a non-profit or education setting) overseeing Early Intervention or Early Childhood Special Education programs/services in staff supervision, program management, program evaluation, budget development/management and provision of services in support of children and families Plus a minimum of 5 years experience working with children with special needs from birth to five years, and their families, using assessment, teaching and other professional skills related to this position Must be knowledgeable about child development (typical and atypical), developmental delays and disabilities, Autism Spectrum Disorder, early intervention services and supports, special education, inclusive practices, screening, assessment and individual program development for children and families Must be familiar with a range of Early Intervention service delivery models Certified Early Start Denver Model (ESDM) Therapist (highly preferred) Trained or certified in specific intervention approaches such as ABA, PRT, PECS, DIR/Floortime, Routines-Based Intervention, Positive Behavior Support, Functional Behavior Assessments, and Interventions, Hanen programs, etc (highly preferred) Must have thorough knowledge of title V, Title 22, Title XVII Must be able to demonstrate quality organization, written and verbal communication skills Ability to document program activity and submit appropriate statistics and program utilization to funding agents Strong analytical and problem-solving skills. Superior verbal/ written skills and presentation skills. Good punctuation, spelling, grammar, and attention to detail is a must. Strong interpersonal skills essential Possess the leadership, people skills and versatility to effectively build relationships across a broad spectrum of personalities. Knowledge of and experience with using Reflective Supervision (highly preferred) Familiarity with Golden Gate Regional Center, SFUSD and other special services providers in area Commitment to social justice, empowerment of families and support for inclusion and diversity. Ability to work independently under broad supervision Must pass a Department of Justice fingerprint clearance and a Child Abuse Index clearance, Health Screening and TB Test as required by licensing Ability to lift 25 – 40 pounds as needed every day; this includes children and equipment Ability to bend, stoop, sit on floor, lower, and raise self from floor during classroom activities, and to use both hands to grasp securely on a consistent basis. Can move quickly in order to respond to an emergency situation Knowledge of and sensitivity to the cultural background of the children and families being served Computer skills: Microsoft Word, Excel, Outlook (required) Must be able to work a flexible schedule, which includes day, evening, weekend, as appropriate, to coordinate and provide services and activities for families during non-traditional hours. Bilingual English/Spanish (preferred). Additional Information: Reports to: Senior Director of Clinical Services Job Type: Full-Time Work Schedule: Onsite FLSA Status: Exempt Salary Range: $120,000 - $125,000 Annually (DOE) Benefits (subject to election and eligibility): Fully-Paid Medical and Dental Plans; Health Reimbursement Card, Paid Time Off (personal, vacation, and sick time), 403B with company match. Applying Instruction: Candidates should apply for the position at our career page “careers.felton.org” OR directly email resumes to “jobs@felton.org”. IMP NOTE: Job responsibilities are subject to change according to program requirements
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Agency Overview Felton Institute responds to the needs of our community by providing innovative, evidence-informed social services that transform lives. Our organization offers 60+ programs that address mental health, the unhoused, early care and education, those impacted by the justice system, transitional age youth, as well as aging adults. Felton offers a dynamic, challenging, and supportive work environment where we encourage the use of professional development, that staff can utilize throughout their career. Program and Division Description The Children, Youth, Family and Transitional Age Youth services Division (CYFTAY) offers an array of services to low-income and underserved clients with multiple challenges and abilities: Infants, toddlers, and preschool children, including those with special needs. Youth: including transitional age youth, pregnant/parenting teens and youth in the foster care system. Families: including low income, immigrant, monolingual, and homeless populations. The CYFTAY division offers multidisciplinary programs including Early Care and Education, Early Intervention/Inclusion, Family Support, Mental Health Services, Health, Nutrition, Wellness and Parenting Education Programming. Position Summary The Director of Early Intervention and Inclusion Programs provides strategic leadership, operational oversight, and program accountability for all Early Intervention (EI) and Inclusion services. This role ensures high-quality, equitable, and compliant services for children ages 0–5 and their families across home-, community-, and center-based settings. The Director is responsible for program strategy, staff performance, productivity monitoring, contract compliance, budget oversight, and client outcomes. This leader ensures that Felton’s Early Intervention and Inclusion programs operate effectively, meet funding and regulatory requirements, maintain high levels of client satisfaction, and advance best practices in early childhood inclusion. Programs under this role may include Early Connections (SEEDS), Speech and Language Therapy, Preschool Intervention, Developmental Screening, center-wide Social Emotional and Positive Behavior Supports, and other Inclusion Support services. Key Responsibilities Program Strategy, Design, and Oversight Provides leadership for the design, implementation, evaluation, and continuous improvement of all Early Intervention and Inclusion programs. Responsibilities: Lead strategic planning and program development aligned with Felton’s mission and strategic priorities. Oversee the implementation and quality of all Early Intervention and Inclusion services across home, community, and early learning environments. Ensure programs operate with clearly defined service models, program logic, and measurable outcomes. Identify opportunities to expand or improve services based on community need, data, and emerging best practices. Monitor service delivery and program quality to ensure children and families receive effective and equitable support. Metrics of Success Programs meet 90–100% of contract deliverables annually Demonstrated year-over-year improvement in developmental outcomes for participating children Program expansion or innovation initiatives implemented annually High program retention and engagement rates for families Program Operations and Quality Assurance Ensures the effective day-to-day operation of EI and Inclusion programs and monitors quality across all services. Responsibilities: Monitor service delivery across Early Intervention programs to ensure timely and effective support for children and families. Implement and oversee developmental screening systems using tools such as ASQ and other validated assessments. Ensure program fidelity to evidence-based practices in Early Intervention, Early Childhood Special Education, and Preschool Inclusion. Conduct program reviews and use data to inform improvements. Maintain strong operational systems for tracking services, outcomes, and documentation. Metrics of Success 95% or higher screening completion rate for children in ECE programs Timely service delivery benchmarks met (90%+ compliance with timelines) Quality assurance reviews completed quarterly Positive outcomes demonstrated through child progress data and developmental gains Staff Leadership, Supervision, and Workforce Development Provides leadership, supervision, and professional development for a multidisciplinary team of Early Intervention and Inclusion staff. Responsibilities: Supervise and support program managers, specialists, therapists, and other EI staff. Establish clear productivity, performance, and professional development expectations. Conduct regular supervision, coaching, and performance evaluations. Foster a reflective supervision model that supports staff learning and growth. Recruit, hire, onboard, train and retain high-quality staff. Oversee internship and student teacher placements when applicable. Metrics of Success Staff productivity targets consistently met (90–100% of expected billable/service hours) Annual performance evaluations completed for 100% of staff Staff retention rates meeting or exceeding organizational benchmarks Staff professional development participation rate above 85% Financial Management and Productivity Oversight Ensures financial sustainability and responsible stewardship of program budgets. Responsibilities: Manage program budgets, expenditures, and financial forecasting. Monitor staff productivity and billable service targets to ensure revenue goals are met. Review monthly financial reports and adjust program operations as needed. Ensure accurate invoicing and documentation for funders and contracts. Metrics of Success Programs operate within approved budgets Monthly productivity targets met by billable staff Revenue projections achieved within 5–10% variance Invoic es submitted accurately and on time (100%) Compliance, Contracts, and Reporting Ensures all Early Intervention programs comply with regulatory, contractual, and organizational requirements. Responsibilities: Monitor compliance with funding agencies, licensing requirements, and contract obligations. Ensure accurate documentation and reporting of program activities. Prepare quarterly and annual program reports. Maintain systems to ensure staff adhere to service documentation standards. Metrics of Success Zero major compliance findings during audits 100% on-time submission of required reports Program documentation meets funder and regulatory standards Successful contract renewals and funding continuation Family Engagement and Client Satisfaction Promotes strong relationships with families and ensures services meet the needs of children and caregivers. Responsibilities: Ensure programs operate using family-centered and culturally responsive practices. Monitor client satisfaction and service accessibility. Address barriers to service participation and engagement. Promote inclusive practices that support children with developmental delays or disabilities in early learning environments. Metrics of Success Client satisfaction ratings of 90% or higher High family engagement and program participation rates Positive feedback reflected in family surveys and program evaluations Community Partnerships and Field Leadership Represents Felton as a leader in Early Intervention and Preschool Inclusion. Responsibilities: Develop and maintain partnerships with community agencies, school districts, and early childhood providers. Participate in cross-sector initiatives and collaborative efforts that advance inclusion. Represent Felton in professional networks and policy discussions related to Early Intervention. Support grant development, proposals, and program expansion opportunities. Metrics of Success Active partnerships with key early childhood and disability service providers Participation in regional collaborative initiatives New funding or program development opportunities identified annually Data, Evaluation, and Continuous Improvement Leads program evaluation efforts to ensure services are effective and responsive to community needs. Responsibilities: Monitor program data related to service delivery, outcomes, and performance. Use data to guide program improvements and strategic planning. Support research, evaluation initiatives, and innovation in Early Intervention. Metrics of Success Regular program performance dashboards reviewed quarterly Data used to inform program improvements annually Demonstrated impact on child development outcomes Administrative Responsibilities Maintain documentation related to staff supervision, performance, and professional development. Ensure timely submission of program reports and data requests. Contribute to grant proposals, Requests for Proposals (RFPs), and funding opportunities. Perform other duties as assigned to support the growth and success of Early Intervention and Inclusion services. Minimum Requirements and Qualification Master's Degree in Early Intervention, Early Childhood Special Education, Child Development, Mental Health, or related field Minimum of five years of relevant work experience (preferably with a non-profit or education setting) overseeing Early Intervention or Early Childhood Special Education programs/services in staff supervision, program management, program evaluation, budget development/management and provision of services in support of children and families Plus a minimum of 5 years experience working with children with special needs from birth to five years, and their families, using assessment, teaching and other professional skills related to this position Must be knowledgeable about child development (typical and atypical), developmental delays and disabilities, Autism Spectrum Disorder, early intervention services and supports, special education, inclusive practices, screening, assessment and individual program development for children and families Must be familiar with a range of Early Intervention service delivery models Certified Early Start Denver Model (ESDM) Therapist (highly preferred) Trained or certified in specific intervention approaches such as ABA, PRT, PECS, DIR/Floortime, Routines-Based Intervention, Positive Behavior Support, Functional Behavior Assessments, and Interventions, Hanen programs, etc (highly preferred) Must have thorough knowledge of title V, Title 22, Title XVII Must be able to demonstrate quality organization, written and verbal communication skills Ability to document program activity and submit appropriate statistics and program utilization to funding agents Strong analytical and problem-solving skills. Superior verbal/ written skills and presentation skills. Good punctuation, spelling, grammar, and attention to detail is a must. Strong interpersonal skills essential Possess the leadership, people skills and versatility to effectively build relationships across a broad spectrum of personalities. Knowledge of and experience with using Reflective Supervision (highly preferred) Familiarity with Golden Gate Regional Center, SFUSD and other special services providers in area Commitment to social justice, empowerment of families and support for inclusion and diversity. Ability to work independently under broad supervision Must pass a Department of Justice fingerprint clearance and a Child Abuse Index clearance, Health Screening and TB Test as required by licensing Ability to lift 25 – 40 pounds as needed every day; this includes children and equipment Ability to bend, stoop, sit on floor, lower, and raise self from floor during classroom activities, and to use both hands to grasp securely on a consistent basis. Can move quickly in order to respond to an emergency situation Knowledge of and sensitivity to the cultural background of the children and families being served Computer skills: Microsoft Word, Excel, Outlook (required) Must be able to work a flexible schedule, which includes day, evening, weekend, as appropriate, to coordinate and provide services and activities for families during non-traditional hours. Bilingual English/Spanish (preferred). Additional Information: Reports to: Senior Director of Clinical Services Job Type: Full-Time Work Schedule: Onsite FLSA Status: Exempt Salary Range: $120,000 - $125,000 Annually (DOE) Benefits (subject to election and eligibility): Fully-Paid Medical and Dental Plans; Health Reimbursement Card, Paid Time Off (personal, vacation, and sick time), 403B with company match. Applying Instruction: Candidates should apply for the position at our career page “careers.felton.org” OR directly email resumes to “jobs@felton.org”. IMP NOTE: Job responsibilities are subject to change according to program requirements
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