Director, Web & eCommerce Platforms

Director, Product Management – Web & eCommerce Platforms

Director, Product Management – Web & eCommerce Platforms

About Breville
Over the past 90+ years Breville has grown to become an iconic global brand, delivering kitchen products to over 70 countries around the globe. Breville enhances people’s lives through the delivery of brilliant innovation and thoughtful design based on deep consumer insights, empowering people to do things more impressively or easily than they’d thought possible in their own home and ultimately allowing them to “Master Every Moment”.

A career at Breville is truly a one-of-a-kind experience. It’s more than working for a global leader; it’s an opportunity to be a part of something that impacts people all over the world.

Principal Product Manager – Global Web & eCommerce
Location: Hybrid / Global
Department: Digital & eCommerce
Reports To: Group Software Products Officer
Brands: Breville, Sage, ChefSteps

Position Overview
BRG Group is seeking a Principal Product Manager to lead the strategic development, design, and implementation of all web-based and eCommerce experiences across our family of global consumer brands, including Breville, Sage, and ChefSteps. This is a high-impact, cross-functional leadership role accountable for defining and delivering best-in‑class digital experiences that drive business performance, strengthen brand equity, and enhance customer satisfaction globally.
You will oversee a portfolio of digital properties and services, aligning teams across product, design, engineering, marketing, and operations to deliver scalable solutions that meet the diverse needs of customers and stakeholders in over 25 countries.

Key Responsibilities

• Digital Experience & Product Leadership
  • Own the end‑to‑end vision, roadmap of BRG’s brand and transactional websites.
  • Define and champion a unified customer experience strategy across multiple brands and regions.
  • Lead global digital product initiatives including eCommerce, content integration, and personalization frameworks.
• eCommerce
  • Continuously optimize the eCommerce funnel for both direct‑to‑consumer and partner‑integrated solutions.
  • Expand capabilities across cart, checkout, customer loyalty, and subscription management to increase LTV and customer retention.
  • Collaborate with engineering and UX teams to integrate ChefSteps and lifestyle content into immersive shopping experiences.
• Strategy & Execution
  • Translate long‑term business objectives into detailed product roadmaps and quarterly OKRs.
  • Prioritize competing demands across regions, brands, and internal teams to deliver scalable, localized experiences.
  • Leverage customer data, user feedback, and market insights to iterate and evolve product strategies.
• Stakeholder Alignment & Cross‑Functional Leadership
  • Partner with global marketing, brand, UX and commercial teams to ensure web and eCommerce platforms support business goals.
  • Facilitate alignment with technical, analytics, and logistics functions to deliver seamless end‑to‑end solutions.
  • Champion agile ways of working, with responsibility for backlog prioritization, sprint planning, and cross‑team coordination.
• Performance & Analytics
  • Define and track KPIs for customer engagement, sales conversion, and retention across all digital channels.
  • Employ A/B testing, heatmaps, and funnel analysis to refine UX and drive continuous improvement.
  • Prepare and present executive dashboards and quarterly performance reviews.

What You’ll Bring

• Experience & Skills:

  8+ years of product management experience with at least 5 years in global eCommerce and digital platforms.
  Proven track record managing multiple consumer‑facing websites across different geographies and brands.
  Strong experience in subscription business models and customer lifecycle strategy.
  Deep understanding of product design principles, agile methodologies, and experimentation frameworks.
  Strong technical fluency; ability to translate product requirements to cross‑functional dev teams.
  Outstanding stakeholder management skills, with the ability to influence at all levels.

• Nice to Have:

  Experience with platforms like Adobe, Commerce Tools, Salesforce, Shopify Plus, Contentful or similar.
  Knowledge of global payment systems, fulfillment, and digital compliance standards including Adyen, Stripe and Braintree.
  Background in connected devices or DTC consumer goods preferred.

• Why BRG?

  At BRG, we blend world‑class design, innovative technology, and deep consumer insight to deliver experiences that delight users and disrupt industries. You'll be part of a global team leading iconic brands like Breville, Sage, and ChefSteps, working on meaningful projects with wide consumer reach.

What we offer you

• Competitive compensation package
• A fun and rewarding team environment
• Opportunity to work for an Australian Stock Exchange listed company
• Employee assistance program
• Paid parental leave policy
• Employee discounts of up to 50% on all our electrical products
• Corporate health and wellness benefits

To Apply

Come and make your mark with this global leader by applying today via the Apply Now button.

Please note Breville Group will never ask applicants through email, phone, text message, or direct message on social media to provide identity documents, personal details, or financial information such as bank details.

Breville Group is proud to be an Equal Opportunity Employer.

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