ERP PROGRAM DIRECTOR
Kroger Great Lakes Distribution Center, Cincinnati, OH, United States
Accountable for the end-to-end success of the RMS Program as it relates to the Supply Chain Strategy as well as working across functions to ensure operational readiness, value realization, across Merchandising, Supply Chain, Divisions, Finance, and Retail Ops. Translate merchandising business goals into scalable technology roadmaps, ensure end‑to‑end integration (data, process, and UX) with upstream/downstream platforms, and drive value realization through stable operations, continuous optimization, and disciplined governance. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.
Responsibilities
- Serve as the senior business owner for SupplySync and partner with the Business Integration Executive, responsible for all key business decisions related to the program (i.e., budget/funding, overall roadmap, long term and short-term priorities, comfortable making enterprise‑level tradeoffs, and owning outcomes across Merchandising, Supply Chain, Finance, and Retail Operations)
- Drive alignment between leaders from key business groups including Merchandising, Retail Ops, Finance, etc. to ensure an agreed upon path of future ways of working
- Create and track program KPIs, target benefits, productivity improvements, and inventory health metrics enabled by SupplySync (including AIP)
- Lead large scale change and adoption, including shaping new ways of working, influencing behaviors in the field, and energizing teams around modern planning practices — not just implementing technology.
- Be the voice of the Program to executive-level steering committee; ensure risk mitigation, decision clarity, escalation management with a proven ability to align senior leaders who may have competing priorities and drive decisions in ambiguous, high‑stakes environments.
- Partner with KTD leadership to manage relationships with system integrator (Deloitte), and technology partners for quality and delivery while balancing technical fluency with people leadership, translating complex system capabilities into simple, credible narratives that build confidence and commitment across the business.
- Work with Regional Directors to ensure operational readiness for the Warehouse rollouts and elevate any risks to Supply Chain SVP/Executive SteerCo Accordingly.
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Qualifications
Minimum
- Bachelor’s degree in supply chain, operations, finance or related field
- 10+ years of experience in supply chain, buying, forecasting, or planning
- Experience in a senior planning leader or project management role
- Proven experience owning program ‑ level business decisions, including budget management, strategic road mapping, and prioritization
- Proven success leading enterprise change transformations; experience leading or partnering with system integrators and technology vendors on complex enterprise implementations
- Experience influencing senior executives and frontline leaders simultaneously
- A track record of driving behavioral change and adoption at scale
- Strong people leadership skills and the ability to inspire confidence during moments of friction or fatigue
- Experience supporting operational readiness, field adoption, or multi ‑ site rollout strategies across distributed
Job Info
- Job Identification
- Job Category Executive
- Posting Date 03/02/2026, 07:18 PM
- Locations 1014 Vine St, Cincinnati, OH, 45202, US (On-site)
- Apply Before 03/16/2026, 06:18 PM
- Job Schedule Full time
- Line of Business Supply Chain & Distribution
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
– A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
– Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
– Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
– Valuable associate discounts on purchases, including food, travel, technology and so much more.
– Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
– Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Kroger family!