Client Relations Specialist

About Us At H&R Block, we believe in the power of community and support. Our mission is to empower clients, associates, and communities through confidence and guidance. We thrive in a dynamic and inclusive environment where everyone feels valued. We are committed to growth and transformation through our Block Next initiative, which focuses on innovation and enhanced client experiences. Join us in making a difference! Your Role As a seasonal Client Relations Specialist, your work will have a meaningful impact in your community. You'll guide individuals in making informed financial decisions while developing lasting relationships with clients over time. Your goal will be to provide exceptional service both now and for the future. Preferred Qualifications High school diploma or equivalent Willingness to work flexible schedules and in various locations Experience in sales and marketing Key Responsibilities Answer incoming calls and greet clients with warmth and professionalism Match clients with the right tax professional according to their needs Schedule appointments based on client preferences Address all client inquiries and needs, whether in-person, over the phone, or online Collaborate with team members to maintain an organized and clean office Perform additional tasks as assigned Your Skills & Experience Experience in a fast-paced work environment Strong background in customer service Ability to manage multiple priorities effectively Excellent organizational and time-management abilities Proficient in Microsoft Office and computer usage Why Join Us At H&R Block, we prioritize the well-being of our associates. Our comprehensive benefits program supports your health, wellness, and financial planning goals. Access to an Employee Assistance Program and Health Advocate BetterYou wellbeing program encouraging healthy habits Support for neurodiversity and caregiving needs for you and your family Discounts on daily products and services Additional benefits including Medical Coverage, 401k Retirement Plan, and Employee Stock Purchase Plan with specific eligibility requirements Your Community H&R Block is dedicated to fostering a Connected Culture, grounded in trust, care, and teamwork. We aim to create a workplace where everyone can be their true selves and feel a sense of belonging. Become part of a recognized team that values mutual growth and success. Your contributions will be appreciated in an environment that champions diversity. H&R Block is an equal opportunity employer. We celebrate diversity and strive to create an inclusive atmosphere for all. If you're ready to make a real difference, H&R Block is the perfect place for you! Work address: [Insert work address here]