Sales Account Manager
Impress Ink, Orlando, FL, United States
Impress Ink is a trusted branding partner specializing in high-quality screen printing, embroidery, promotional goods, and graphic design. Our mission is to deliver exceptional products and services with quick turnaround times while ensuring a seamless and transparent ordering process. We are dedicated to exceeding customer expectations through personalized service and effective communication. Located in Orlando, FL, we are passionate about helping businesses build their brand identity. Learn more about us by visiting our website or contacting shop@impressink.com.
Role Description This is a full-time, on-site role for a Junior Sales Account Manager and a Senior Sales Account Manager at Impress Ink, based in Orlando, FL. The Sales Account Manager will manage client accounts, maintain customer relationships, ensure satisfaction, and identify new business opportunities. Key daily tasks include generating leads, responding to customer inquiries, addressing client concerns, and working closely with the production and design teams to meet and exceed customer expectations.
Qualifications
Experience in Sales function with Custom Apparel Printing, Embroidery, Promotional Products or related industries
Experience in Customer Satisfaction and Customer Service, with a focus on delivering excellent client experiences
Proficiency in Account Management and the ability to build and maintain strong client relationships
Skills in Lead Generation and identifying new business opportunities
Strong Communication skills, both verbal and written, to interact effectively with clients and internal teams
Organizational skills and the ability to manage multiple accounts and priorities
Proficiency with CRM platforms and other sales-related tools is a plus
Ability to thrive in a fast-paced, team-oriented environment
Bachelor’s degree in Business, Marketing, or a related field preferred
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Role Description This is a full-time, on-site role for a Junior Sales Account Manager and a Senior Sales Account Manager at Impress Ink, based in Orlando, FL. The Sales Account Manager will manage client accounts, maintain customer relationships, ensure satisfaction, and identify new business opportunities. Key daily tasks include generating leads, responding to customer inquiries, addressing client concerns, and working closely with the production and design teams to meet and exceed customer expectations.
Qualifications
Experience in Sales function with Custom Apparel Printing, Embroidery, Promotional Products or related industries
Experience in Customer Satisfaction and Customer Service, with a focus on delivering excellent client experiences
Proficiency in Account Management and the ability to build and maintain strong client relationships
Skills in Lead Generation and identifying new business opportunities
Strong Communication skills, both verbal and written, to interact effectively with clients and internal teams
Organizational skills and the ability to manage multiple accounts and priorities
Proficiency with CRM platforms and other sales-related tools is a plus
Ability to thrive in a fast-paced, team-oriented environment
Bachelor’s degree in Business, Marketing, or a related field preferred
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