Server - Francis Ford Coppola Winery (Seasonal)
Delicato Family Vineyards, Tulsa, OK, United States
Server - Francis Ford Coppola Winery (Seasonal)
Position Purpose
The Server provides excellent food and beverage service to all guests and strives to maintain a clean, friendly environment for employees and guests to enjoy. This position is responsible for all orders and maintaining cleanliness throughout established dining areas, whether at restaurant or poolside.
Functional Responsibility
Welcomes guests promptly in a warm and friendly manner
Takes food and beverage orders from guests accurately and with a positive attitude
Works together with culinary staff to ensure food is expedited quickly and correctly
Describes the selection of food and beverage menu items to guests by offering interesting, and vivid descriptions
Provides each menu item’s taste, origin, and preparation methods; maintains knowledge about the menu, and all ingredients
Provides wine presentations and recommendations
Inspects cleanliness and presentation of all book checks, trays, chinaware, plastic GoVino glasses, and flatware before use
Clears tables and resets them neatly and according to specification
Maintains cleanliness of work areas throughout the day by clearing, collecting, and returning food and beverage items to proper areas
Communicates guest orders including special dietary needs, allergies, or requests to the respective staff
Attends line-ups and is aware of promotions and events that are going on at the winery
Follows proper plate presentation and garnish set up details
Checks in with guests to ensure satisfaction with each food course and beverage
Promotes restaurants, wines, tasting room, wine club and upcoming events
Performs side work including, but not limited to, cleaning, stocking, polishing silverware, plastic GoVino glass, folding napkins, bussing, and resetting tables and chairs
Takes lead in any guest issues that may arise during shift and informs management
Prepares checks accurately with appropriate discounts if applicable
Handles cash, credit, debit, and gift card transaction; ensures charges are accurate and returns correct change to guests; balances the cash register at the end of the day
Performs opening and closing duties as needed, including complete paperwork correctly after the end of every shift, and ensures that all tasks are carried out before the end of shift
Ensures that the Department areas are left clean and presentable at the end of each shift
Thanks guests when departing and invites them back
*Other duties may be assigned
Education and Experience
High School diploma or GED equivalent
6+ months serving experience
Comparable restaurant service background
OpenTable and DinerWare experience is a plus
Certificates and Licenses
Must be at least 21 years of age
TIPS Certification or Certified within 90 days of employment
CA Food Handlers certification required
Knowledge, Skills, and Abilities
Must be able to work weekends and holidays
Ability to work in high paced work environment
Ability to multitask, troubleshoot, and prioritize
Working Conditions
Restaurant and pool environment
Required to wear PPE (Personal Protective Equipment)
Indoor and outdoor environment with exposure to the elements/temperature variations
Work in close quarters or confined spaces
Exposure to varying levels of dust, chemicals, fumes, gases, and noisy equipment
Work Standards
Acts in a manner reflective of the Company culture of High Moral Standards, Innovation and Continuous Evolution, Trust in Team, Continuous Improvement, and Sustainable Relationships
Communicates, interacts, and works effectively with others; receptive to feedback and coaching; voices concerns in a constructive manner
Demonstrates commitment to safety first; communicates safety concerns; promotes a safe work environment based on established safety standards and trainingFollows all Company policies and procedures
Additional Comments Management retains the discretion to add to or change the duties of the position at any time.
California Pay Transparency Disclaimer: This is a Non-Exempt position. The pay range for this position is $16.50 to $23.03. It is not typical for an individual to be hired at or near the top of the range for their role. Actual placement within range will be contingent upon a number of factors, including but not limited to the candidate's qualifications, education, experience, internal equity and alignment with market data.
Delicato Family Wines offers its employees a generous and comprehensive benefits package. The core health insurance components include medical, dental and vision, where Delicato covers nearly the entire cost for employees and a large percentage for dependents. Additional health benefits include life, disability and flexible spending accounts. Other benefits include 401(k) with generous company match, discretionary profit sharing, paid time off (PTO), paid holidays, wine & merchandise discounts, tuition reimbursement, gym discounts & many more.
NOTICE TO THIRD PARTY AGENCIES Please note that we do not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.
Delicato Family Wines is an Equal Opportunity Employer.
Nearest Major Market:
Santa Rosa Nearest Secondary Market:
Petaluma Job Segment:
Cashier, Chef, Culinary, Equity, Food Service, Hospitality, Finance
#J-18808-Ljbffr
Functional Responsibility
Welcomes guests promptly in a warm and friendly manner
Takes food and beverage orders from guests accurately and with a positive attitude
Works together with culinary staff to ensure food is expedited quickly and correctly
Describes the selection of food and beverage menu items to guests by offering interesting, and vivid descriptions
Provides each menu item’s taste, origin, and preparation methods; maintains knowledge about the menu, and all ingredients
Provides wine presentations and recommendations
Inspects cleanliness and presentation of all book checks, trays, chinaware, plastic GoVino glasses, and flatware before use
Clears tables and resets them neatly and according to specification
Maintains cleanliness of work areas throughout the day by clearing, collecting, and returning food and beverage items to proper areas
Communicates guest orders including special dietary needs, allergies, or requests to the respective staff
Attends line-ups and is aware of promotions and events that are going on at the winery
Follows proper plate presentation and garnish set up details
Checks in with guests to ensure satisfaction with each food course and beverage
Promotes restaurants, wines, tasting room, wine club and upcoming events
Performs side work including, but not limited to, cleaning, stocking, polishing silverware, plastic GoVino glass, folding napkins, bussing, and resetting tables and chairs
Takes lead in any guest issues that may arise during shift and informs management
Prepares checks accurately with appropriate discounts if applicable
Handles cash, credit, debit, and gift card transaction; ensures charges are accurate and returns correct change to guests; balances the cash register at the end of the day
Performs opening and closing duties as needed, including complete paperwork correctly after the end of every shift, and ensures that all tasks are carried out before the end of shift
Ensures that the Department areas are left clean and presentable at the end of each shift
Thanks guests when departing and invites them back
*Other duties may be assigned
Education and Experience
High School diploma or GED equivalent
6+ months serving experience
Comparable restaurant service background
OpenTable and DinerWare experience is a plus
Certificates and Licenses
Must be at least 21 years of age
TIPS Certification or Certified within 90 days of employment
CA Food Handlers certification required
Knowledge, Skills, and Abilities
Must be able to work weekends and holidays
Ability to work in high paced work environment
Ability to multitask, troubleshoot, and prioritize
Working Conditions
Restaurant and pool environment
Required to wear PPE (Personal Protective Equipment)
Indoor and outdoor environment with exposure to the elements/temperature variations
Work in close quarters or confined spaces
Exposure to varying levels of dust, chemicals, fumes, gases, and noisy equipment
Work Standards
Acts in a manner reflective of the Company culture of High Moral Standards, Innovation and Continuous Evolution, Trust in Team, Continuous Improvement, and Sustainable Relationships
Communicates, interacts, and works effectively with others; receptive to feedback and coaching; voices concerns in a constructive manner
Demonstrates commitment to safety first; communicates safety concerns; promotes a safe work environment based on established safety standards and trainingFollows all Company policies and procedures
Additional Comments Management retains the discretion to add to or change the duties of the position at any time.
California Pay Transparency Disclaimer: This is a Non-Exempt position. The pay range for this position is $16.50 to $23.03. It is not typical for an individual to be hired at or near the top of the range for their role. Actual placement within range will be contingent upon a number of factors, including but not limited to the candidate's qualifications, education, experience, internal equity and alignment with market data.
Delicato Family Wines offers its employees a generous and comprehensive benefits package. The core health insurance components include medical, dental and vision, where Delicato covers nearly the entire cost for employees and a large percentage for dependents. Additional health benefits include life, disability and flexible spending accounts. Other benefits include 401(k) with generous company match, discretionary profit sharing, paid time off (PTO), paid holidays, wine & merchandise discounts, tuition reimbursement, gym discounts & many more.
NOTICE TO THIRD PARTY AGENCIES Please note that we do not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.
Delicato Family Wines is an Equal Opportunity Employer.
Nearest Major Market:
Santa Rosa Nearest Secondary Market:
Petaluma Job Segment:
Cashier, Chef, Culinary, Equity, Food Service, Hospitality, Finance
#J-18808-Ljbffr