
Bilingual Customer Experience Specialist II - Onsite
Abbott, Lake Bluff, IL, United States
A global healthcare leader is seeking a Customer Service Specialist II - Bilingual in Lake Bluff, Illinois. This role focuses on delivering exceptional customer experiences through effective communication, issue resolution, and collaboration with internal HR teams. Responsibilities involve responding to inquiries across multiple channels, managing customer relationships, and capturing feedback to improve service quality. The ideal candidate will hold a bachelor's degree, have customer service experience, and be fluent in English, with Spanish as a plus.
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