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Account Manager

COUNTRY Financial®, Mendota, IL, United States


COUNTRY Financial® is a trusted provider of insurance and financial services, serving over a million households and businesses across 19 states. Established in 1925 by a group of farmers, the company now employs more than 3,000 individuals and partners with over 1,700 representatives. With nearly a century of experience, COUNTRY Financial helps clients protect their homes, cars, farms, businesses, and other valuables, while also offering solutions for investing, retirement, and financial planning. Our goal is to provide comprehensive and personalized services that help our clients secure their futures.

Role Description We are seeking an Account Manager for a contract, hybrid role based in Mendota, IL, with partial remote work flexibility. In this role, you will be responsible for managing client accounts, providing excellent service, and maintaining strong client relationships. Daily responsibilities include monitoring accounts, addressing client inquiries, implementing solutions to meet client needs, and assisting with account renewals and updates. Additionally, you will collaborate with teams to support customer retention, identify growth opportunities, and ensure client satisfaction.

Qualifications

Experience in client relationship management, customer service, and account retention

Strong communication and interpersonal skills

Organizational and time management skills with the ability to handle multiple tasks effectively

Proficiency in using CRM software and Microsoft Office Suite

Knowledge of insurance and financial services is a plus

A customer-focused mindset and problem-solving abilities

Ability to work both independently and collaboratively in a hybrid work environment

Email resumes to myahboelk12@gmail.com or call/text 815-503-3476

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