Call Center Sales Supervisor - Verizon
OneTouch Direct, Tampa, FL, United States
At OneTouch Direct, we believe in creating meaningful connections, both with our clients and our team! We're excited to welcome a
Call Center Sales Supervisor
who is passionate about leading and inspiring others. As a part of our friendly and enthusiastic team, you'll have the opportunity to make a real impact by driving sales while ensuring our customers feel valued and heard!
Responsibilities
Lead a dedicated sales team with enthusiasm, providing support and encouragement to help them reach their full potential
Keep a close eye on sales metrics and work together with your team to create exciting strategies that boost performance
Conduct uplifting performance reviews, offering positive feedback and identifying areas for growth
Organize engaging training sessions that enhance product knowledge and sharpen sales skills
Be the go-to person for any customer escalations, turning challenges into delightful resolutions
Collaborate with our wonderful management team to refine sales processes and continually improve our operations
Requirements
A bachelor’s degree or equivalent experience
At least 2 years of experience in a sales-focused call center supervisory role
A proven knack for leading and motivating a fantastic sales team
Great communication and people skills - you can connect with anyone!
Strong analytical abilities to help us understand our data better
A positive attitude that thrives in a fast-paced, results-oriented environment
Familiarity with CRM software and Microsoft Office Suite - a tech-savvy superstar!
Benefits
Full-Time Hours: 40 hours per week schedule
Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
Benefits: Health Care Plan (Medical, Dental & Vision)
Culture: Diverse, welcoming culture with Employee Resource Groups
Referrals: Refer a friend and earn up to $2,000 per person!
#J-18808-Ljbffr
Call Center Sales Supervisor
who is passionate about leading and inspiring others. As a part of our friendly and enthusiastic team, you'll have the opportunity to make a real impact by driving sales while ensuring our customers feel valued and heard!
Responsibilities
Lead a dedicated sales team with enthusiasm, providing support and encouragement to help them reach their full potential
Keep a close eye on sales metrics and work together with your team to create exciting strategies that boost performance
Conduct uplifting performance reviews, offering positive feedback and identifying areas for growth
Organize engaging training sessions that enhance product knowledge and sharpen sales skills
Be the go-to person for any customer escalations, turning challenges into delightful resolutions
Collaborate with our wonderful management team to refine sales processes and continually improve our operations
Requirements
A bachelor’s degree or equivalent experience
At least 2 years of experience in a sales-focused call center supervisory role
A proven knack for leading and motivating a fantastic sales team
Great communication and people skills - you can connect with anyone!
Strong analytical abilities to help us understand our data better
A positive attitude that thrives in a fast-paced, results-oriented environment
Familiarity with CRM software and Microsoft Office Suite - a tech-savvy superstar!
Benefits
Full-Time Hours: 40 hours per week schedule
Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
Benefits: Health Care Plan (Medical, Dental & Vision)
Culture: Diverse, welcoming culture with Employee Resource Groups
Referrals: Refer a friend and earn up to $2,000 per person!
#J-18808-Ljbffr