Telecommunications Representative
UR Thompson Health, Centerfield, NY, United States
Schedule:
Part time weekend position including one evening during the week. Saturday and Sunday 7:00 a - 3:30 pm Tuesday or Wednesday 3:00 pm - 7:00 pm
What will you do?
Operating telephone control board and paging system, dispatching incoming calls, and paging internal/external and on‑call clinical staff during and after regular business hours.
Coordinates the operation of various telecommunication systems within Thompson Health System, including telephone, voice mail, pager, cell phone/Nextel phones, and public address paging system.
Key Responsibilities/Competencies
Possesses an in-depth knowledge of the operations and procedures related to the health system switchboard, voice mail, paging, and cell phone/Nextel phone systems.
Ability to function calmly under stressful situations related to calling a Code on the public address system.
Ability to be flexible in decision‑making and prioritizing assignments.
Ability to work independently and within a group.
Actively guards the confidentiality of sensitive info, including but not limited to patients, associates, and the health system.
Requirements
High School diploma or equivalent, Associate degree preferred.
Previous operator/switchboard and customer service experience.
Basic computer skills and knowledge of MS products.
Pay Range: $17.83 - $20.00
Starting Pay: Based on experience
Thompson Health is an EOE encouraging individuals with disabilities, and veterans to apply.
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Part time weekend position including one evening during the week. Saturday and Sunday 7:00 a - 3:30 pm Tuesday or Wednesday 3:00 pm - 7:00 pm
What will you do?
Operating telephone control board and paging system, dispatching incoming calls, and paging internal/external and on‑call clinical staff during and after regular business hours.
Coordinates the operation of various telecommunication systems within Thompson Health System, including telephone, voice mail, pager, cell phone/Nextel phones, and public address paging system.
Key Responsibilities/Competencies
Possesses an in-depth knowledge of the operations and procedures related to the health system switchboard, voice mail, paging, and cell phone/Nextel phone systems.
Ability to function calmly under stressful situations related to calling a Code on the public address system.
Ability to be flexible in decision‑making and prioritizing assignments.
Ability to work independently and within a group.
Actively guards the confidentiality of sensitive info, including but not limited to patients, associates, and the health system.
Requirements
High School diploma or equivalent, Associate degree preferred.
Previous operator/switchboard and customer service experience.
Basic computer skills and knowledge of MS products.
Pay Range: $17.83 - $20.00
Starting Pay: Based on experience
Thompson Health is an EOE encouraging individuals with disabilities, and veterans to apply.
#J-18808-Ljbffr