Outreach Specialist
Habitat Health, Sacramento, CA, United States
At Habitat Health, we envision a world where older adults experience an independent and joyful aging journey in the comfort of their homes, enabled by access to comprehensive health care. Habitat Health provides personalized, coordinated clinical and social care as well as health plan coverage through the Program of All-Inclusive Care for the Elderly (“PACE”) in collaboration with our leading healthcare partners, including Kaiser Permanente.
Habitat Health offers a fully integrated experience that brings more good days and a sense of belonging to participants and their caregivers. We build engaged, fulfilled care teams to deliver personalized care in our centers and in the home. And we support our partners with scalable solutions to meet the health care needs and costs of aging populations. Habitat Health is growing, and we’re looking for new team members who wish to join our mission of redefining aging in place. To learn more, visit
https://www.habitathealth.com .
Role Scope We are looking for an individual who is passionate about serving the underserved community. The Outreach Specialist will educate and build relationships with community partners, prospective participants, families, and/or caregivers to create awareness about Habitat Health’s PACE program. The Outreach Specialists will also ensure a smooth enrollment process from outreach to enrollment for prospective participants.
Core Responsibilities & Expectations for the Role
Develop and maintain relationships with healthcare professionals, providers, Community-based organizations, senior housing facilities, post-acute facilities, and senior centers to drive referrals for the Habitat Health PACE program
Organize and conduct events in the community and at the Habitat Health Center to increase awareness of Habitat Health to the community
Conduct presentations to promote the Habitat Health PACE program
Collaborate with Center’s management to develop retention strategies
Identify new opportunities to enhance and improve the referral process and activities
Contribute to a program experience that Participants want to join, a team culture that cares and creates joy, and an environment where all participants and team members belong
Drive the enrollment process as the case manager for prospective participants, including reviewing, processing, and updating applications and required documentation, distributing relevant enrollment materials, and managing communications
Conduct tele, home visits and in-center evaluations for the prospective participant for potential eligibility for care.
Deliver high-quality customer service by addressing and resolving enrollment-related inquiries and concerns in a timely and professional manner.
Maintain and record all productions/activities in CRM software
Strictly adhere to DHCS and CMS regulations and policies regarding marketing practices for the PACE program
Flexible to working events in the evening and weekends as needed
Other duties as assigned
Required Qualifications
Experience in healthcare or enrollment sales, with a track record of generating business‑business or business‑to‑customer referrals
Experience working with State/County eligibilities workers
Proficiency in CRM software preferred
Experiences working with Frail Elderly
Highly motivated individual with minimum supervision
S./B.A. Degree in healthcare, Business Administration, or Marketing preferred
Must be able to lift and carry or otherwise move up to 25 pounds
Proof of current CPR/BLS certification required or requirement to obtain within 30 days of employment
Proof of valid CA driver’s license, personal transportation, good driving record and auto insurance as required by State law
Preferred Qualifications
Familiarity with the PACE program or other elderly care organizations
Compensation We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for medical/dental/vision insurance, short and long‑term disability, life insurance, flexible spending accounts, 401(k) savings, paid time off, and company‑paid holidays. The expected salary range for this position is $70,000 to $74,000 and is eligible for a monthly performance‑based bonus. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location.
At Habitat Health, we aim to provide safe and high‑quality care to our participants. To achieve this, please note we have a COVID‑19 vaccination policy to keep both our team members and participants safe as an essential requirement of this role. Requests for reasonable accommodation due to an applicant’s disability or sincerely held religious beliefs will be considered and may be granted based upon review. We adhere to all federal, state, and local regulations by obtaining necessary proof of vaccination prior to employment.
Our Commitment to Diversity, Equity, and Inclusion Habitat Health is an Equal Opportunity employer and committed to creating a diverse and inclusive workplace. Habitat Health applicants are considered solely based on their qualifications, without regard to race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity, gender expression, sexual orientation, marital status, military or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), or other status protected by applicable law.
Habitat Health is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Habitat Health will take steps to provide people with disabilities and sincerely held religious beliefs with reasonable accommodations in accordance with applicable law. Accordingly, if you require a reasonable accommodation to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us at
careers@habitathealth.com .
Beware of Scams and Fraud Please ensure your application is being submitted through a Habitat Health sponsored site only. Our emails will come from @habitathealth.com email addresses. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission by selecting the ‘Rip-offs and Imposter Scams’ option:
https://reportfraud.ftc.gov/#/ .
#J-18808-Ljbffr
Habitat Health offers a fully integrated experience that brings more good days and a sense of belonging to participants and their caregivers. We build engaged, fulfilled care teams to deliver personalized care in our centers and in the home. And we support our partners with scalable solutions to meet the health care needs and costs of aging populations. Habitat Health is growing, and we’re looking for new team members who wish to join our mission of redefining aging in place. To learn more, visit
https://www.habitathealth.com .
Role Scope We are looking for an individual who is passionate about serving the underserved community. The Outreach Specialist will educate and build relationships with community partners, prospective participants, families, and/or caregivers to create awareness about Habitat Health’s PACE program. The Outreach Specialists will also ensure a smooth enrollment process from outreach to enrollment for prospective participants.
Core Responsibilities & Expectations for the Role
Develop and maintain relationships with healthcare professionals, providers, Community-based organizations, senior housing facilities, post-acute facilities, and senior centers to drive referrals for the Habitat Health PACE program
Organize and conduct events in the community and at the Habitat Health Center to increase awareness of Habitat Health to the community
Conduct presentations to promote the Habitat Health PACE program
Collaborate with Center’s management to develop retention strategies
Identify new opportunities to enhance and improve the referral process and activities
Contribute to a program experience that Participants want to join, a team culture that cares and creates joy, and an environment where all participants and team members belong
Drive the enrollment process as the case manager for prospective participants, including reviewing, processing, and updating applications and required documentation, distributing relevant enrollment materials, and managing communications
Conduct tele, home visits and in-center evaluations for the prospective participant for potential eligibility for care.
Deliver high-quality customer service by addressing and resolving enrollment-related inquiries and concerns in a timely and professional manner.
Maintain and record all productions/activities in CRM software
Strictly adhere to DHCS and CMS regulations and policies regarding marketing practices for the PACE program
Flexible to working events in the evening and weekends as needed
Other duties as assigned
Required Qualifications
Experience in healthcare or enrollment sales, with a track record of generating business‑business or business‑to‑customer referrals
Experience working with State/County eligibilities workers
Proficiency in CRM software preferred
Experiences working with Frail Elderly
Highly motivated individual with minimum supervision
S./B.A. Degree in healthcare, Business Administration, or Marketing preferred
Must be able to lift and carry or otherwise move up to 25 pounds
Proof of current CPR/BLS certification required or requirement to obtain within 30 days of employment
Proof of valid CA driver’s license, personal transportation, good driving record and auto insurance as required by State law
Preferred Qualifications
Familiarity with the PACE program or other elderly care organizations
Compensation We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for medical/dental/vision insurance, short and long‑term disability, life insurance, flexible spending accounts, 401(k) savings, paid time off, and company‑paid holidays. The expected salary range for this position is $70,000 to $74,000 and is eligible for a monthly performance‑based bonus. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location.
At Habitat Health, we aim to provide safe and high‑quality care to our participants. To achieve this, please note we have a COVID‑19 vaccination policy to keep both our team members and participants safe as an essential requirement of this role. Requests for reasonable accommodation due to an applicant’s disability or sincerely held religious beliefs will be considered and may be granted based upon review. We adhere to all federal, state, and local regulations by obtaining necessary proof of vaccination prior to employment.
Our Commitment to Diversity, Equity, and Inclusion Habitat Health is an Equal Opportunity employer and committed to creating a diverse and inclusive workplace. Habitat Health applicants are considered solely based on their qualifications, without regard to race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity, gender expression, sexual orientation, marital status, military or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), or other status protected by applicable law.
Habitat Health is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Habitat Health will take steps to provide people with disabilities and sincerely held religious beliefs with reasonable accommodations in accordance with applicable law. Accordingly, if you require a reasonable accommodation to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us at
careers@habitathealth.com .
Beware of Scams and Fraud Please ensure your application is being submitted through a Habitat Health sponsored site only. Our emails will come from @habitathealth.com email addresses. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission by selecting the ‘Rip-offs and Imposter Scams’ option:
https://reportfraud.ftc.gov/#/ .
#J-18808-Ljbffr