Community Outreach Specialist-PACE
Trustbridge, Thonotosassa, FL, United States
PACE overview
PACE, a member of Empath Health
is seeking a compassionate
Community Outreach Specialist
to join our interdisciplinary PACE team in
Tampa, FL . In this role, the PACE Community Outreach Specialist is responsible for driving program growth through strategic community engagement, relationship development, and high-quality referral generation.
What is PACE?
The Program of All-Inclusive Care for the Elderly (PACE) is a unique care model designed to help older adults remain safe and independent in their own homes.
Relationship-Based Care with Real Impact: Build long-term connections with participants, supporting them through all stages of care—this is a meaningful alternative to traditional inpatient or facility-based care.
Team-Driven, Preventive Focus: Collaborate closely with physicians, social workers, therapists, and other clinicians in a proactive care model focused on prevention, wellness, and holistic well-being.
What You’ll Do
Build and maintain strong relationships with community partners, referral sources, senior-serving organizations, and healthcare providers.
Develop and execute outreach strategies to increase awareness of the PACE program.
Generate high-quality referrals and guide prospective participants and families through the enrollment process.
Represent the PACE program with professionalism, empathy, and a deep understanding of geriatric care needs.
Meet and exceed performance metrics tied to outreach activity, referral volume, and enrollment growth.
Identifies populations of Medicaid, Medicare, Dual Eligible, VA, and Private Pay individuals and strategically aligns Empath Life PACE services within their communities through referral channels.
Serve as a brand ambassador in the community, strengthening program visibility and reputation.
Maintain a thorough knowledge of the community’s health care market, competition, consumer demands and governmental policies which influence the agency’s outreach goals and access for patients/families.
Creates and conducts effective proposal presentations to referral sources and prospective participants.
Why Join Empath Health?
Earn Competitive Pay:
Your skills and contributions are recognized and rewarded.
Benefits & Wellness:
Medical, dental, vision, life insurance, retirement with company match, plus wellness programs to support your mind and body.
Industry-Leading PTO:
5+ weeks to rest, recharge, and live your Full Life.
Grow Your Career:
CEU support, tuition reimbursement, and advancement opportunities.
Make a Difference:
Join a mission-driven team dedicated to kindness, compassion, and Full Life Care for All.
What You’ll Need
Bachelor’s Degree in marketing or healthcare administration preferred
Minimum of two (2) years of experience in health plans or senior-focused programs, with demonstrated success meeting or exceeding sales goals
At least two (2) years in a healthcare or senior care setting preferred (experience within the service area and outside sales experience strongly preferred)
Strong customer service orientation
Ability to work independently with minimal supervision
Experience with CRM software preferred
Bilingual skills a plus
What You’ll Find at Empath Health Unified in empathy, we serve our communities through extraordinary Full Life Care for All.
Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida, including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support.
Full Life Care means caring for the whole person, body, mind, and spirit, with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life.
At Empath Health, you’ll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life’s journey more meaningful.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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is seeking a compassionate
Community Outreach Specialist
to join our interdisciplinary PACE team in
Tampa, FL . In this role, the PACE Community Outreach Specialist is responsible for driving program growth through strategic community engagement, relationship development, and high-quality referral generation.
What is PACE?
The Program of All-Inclusive Care for the Elderly (PACE) is a unique care model designed to help older adults remain safe and independent in their own homes.
Relationship-Based Care with Real Impact: Build long-term connections with participants, supporting them through all stages of care—this is a meaningful alternative to traditional inpatient or facility-based care.
Team-Driven, Preventive Focus: Collaborate closely with physicians, social workers, therapists, and other clinicians in a proactive care model focused on prevention, wellness, and holistic well-being.
What You’ll Do
Build and maintain strong relationships with community partners, referral sources, senior-serving organizations, and healthcare providers.
Develop and execute outreach strategies to increase awareness of the PACE program.
Generate high-quality referrals and guide prospective participants and families through the enrollment process.
Represent the PACE program with professionalism, empathy, and a deep understanding of geriatric care needs.
Meet and exceed performance metrics tied to outreach activity, referral volume, and enrollment growth.
Identifies populations of Medicaid, Medicare, Dual Eligible, VA, and Private Pay individuals and strategically aligns Empath Life PACE services within their communities through referral channels.
Serve as a brand ambassador in the community, strengthening program visibility and reputation.
Maintain a thorough knowledge of the community’s health care market, competition, consumer demands and governmental policies which influence the agency’s outreach goals and access for patients/families.
Creates and conducts effective proposal presentations to referral sources and prospective participants.
Why Join Empath Health?
Earn Competitive Pay:
Your skills and contributions are recognized and rewarded.
Benefits & Wellness:
Medical, dental, vision, life insurance, retirement with company match, plus wellness programs to support your mind and body.
Industry-Leading PTO:
5+ weeks to rest, recharge, and live your Full Life.
Grow Your Career:
CEU support, tuition reimbursement, and advancement opportunities.
Make a Difference:
Join a mission-driven team dedicated to kindness, compassion, and Full Life Care for All.
What You’ll Need
Bachelor’s Degree in marketing or healthcare administration preferred
Minimum of two (2) years of experience in health plans or senior-focused programs, with demonstrated success meeting or exceeding sales goals
At least two (2) years in a healthcare or senior care setting preferred (experience within the service area and outside sales experience strongly preferred)
Strong customer service orientation
Ability to work independently with minimal supervision
Experience with CRM software preferred
Bilingual skills a plus
What You’ll Find at Empath Health Unified in empathy, we serve our communities through extraordinary Full Life Care for All.
Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida, including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support.
Full Life Care means caring for the whole person, body, mind, and spirit, with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life.
At Empath Health, you’ll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life’s journey more meaningful.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr