Enterprise Sales Engineer II, Spectrum Business
Spectrum Business1, Overland Park, KS, United States
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Overview Ready to deliver advanced network solutions for mid-market clients and partner with sales teams on technical strategy? As a Mid Market Sales Engineer II at Spectrum, you will evaluate customer requirements, design cost-effective network solutions and present compelling technical proposals focused on Fiber Internet Access, Private Networking, Voice and Cloud services. Your expertise will help clients achieve their goals while supporting Spectrum’s continued growth and innovation.
Responsibilities
Communicate with customers and sales teams to assess network environments, business needs and technical requirements, delivering strategic proposals and solutions
Design complex voice and data network solutions, preparing network topologies and technical specifications for customer applications
Prepare pre-sale conceptual designs, collaborating with Engineering and Operations for review, approval and costing
Compile project cost elements, work on solution pricing and submit IRR analyses to Finance for approval
Review and refine solutions for mid-market clients with 25-500 employees, ensuring proposals align with client needs
Support Sales Engineer I with complex solutions, acting as a resource on technical projects and customer challenges
Present technical proposals on Spectrum Business products and services, guiding customers through integration and implementation
Serve as a liaison between customers, sales teams and internal departments, conducting site surveys for successful installations
Provide documentation and support to installation and project management teams, clarifying service expectations with diagrams and written materials, handling questions during installation and turn-up related to solution design and equipment operation
Deliver technical training to Account Executives, Account Managers and Sales Support personnel, and assist with developing and launching new products
Maintain and expand knowledge of Spectrum Business products, industry trends and emerging technologies
Working Conditions
Office environment
Travel Required
What You Will Bring to Spectrum Required Qualifications
Education
High school diploma or equivalent from an accredited organization (GED)
Skills
Read, write, speak and understand English
Work closely with sales executives and proven knowledge of the sales cycle
Knowledge of Metro Ethernet technologies (EPL, EVPL, ELAN), LANs, WANs, email, DNS, TCP/IP, firewalls, VPNs and data security methods
Sales skills in presentation and proposal design
Understanding of networking technologies: TCP/IP, IP VPN, MPLS, VPLS, Ethernet, VoIP, SONET, DWDM
Familiarity with networking fundamentals: routers, switches, LAN, MAN, WAN, DS3, OC-x, CSU/DSU and CPE
Consultative approach with strong knowledge of converged multimedia applications
Experience with voice networking including VoIP, signaling protocols, PBX, and routing protocols: BGP, ISIS, OSPF, RIP and emerging technologies
Understanding of business drivers, industry trends and regulatory shifts in targeted vertical markets
Proficiency with MS Visio, Word, Excel, PowerPoint and MS Project
Valid driver’s license, satisfactory driving record and auto insurance coverage
Preferred Qualifications
Education
Bachelor’s degree with a concentration in IT or telecommunications engineering technology, or equivalent training and experience
Experience
5+ years of sales engineering and networking experience in the telecom or service provider industry
Skills
CCNA, CCDA, CCNP, CCDP, MEF-CECP certifications preferred
Get to Know Us: Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S.
Who You Are Matters Here: We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Our inclusive culture is part of who we are.
Note: A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws and local ordinances.
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Overview Ready to deliver advanced network solutions for mid-market clients and partner with sales teams on technical strategy? As a Mid Market Sales Engineer II at Spectrum, you will evaluate customer requirements, design cost-effective network solutions and present compelling technical proposals focused on Fiber Internet Access, Private Networking, Voice and Cloud services. Your expertise will help clients achieve their goals while supporting Spectrum’s continued growth and innovation.
Responsibilities
Communicate with customers and sales teams to assess network environments, business needs and technical requirements, delivering strategic proposals and solutions
Design complex voice and data network solutions, preparing network topologies and technical specifications for customer applications
Prepare pre-sale conceptual designs, collaborating with Engineering and Operations for review, approval and costing
Compile project cost elements, work on solution pricing and submit IRR analyses to Finance for approval
Review and refine solutions for mid-market clients with 25-500 employees, ensuring proposals align with client needs
Support Sales Engineer I with complex solutions, acting as a resource on technical projects and customer challenges
Present technical proposals on Spectrum Business products and services, guiding customers through integration and implementation
Serve as a liaison between customers, sales teams and internal departments, conducting site surveys for successful installations
Provide documentation and support to installation and project management teams, clarifying service expectations with diagrams and written materials, handling questions during installation and turn-up related to solution design and equipment operation
Deliver technical training to Account Executives, Account Managers and Sales Support personnel, and assist with developing and launching new products
Maintain and expand knowledge of Spectrum Business products, industry trends and emerging technologies
Working Conditions
Office environment
Travel Required
What You Will Bring to Spectrum Required Qualifications
Education
High school diploma or equivalent from an accredited organization (GED)
Skills
Read, write, speak and understand English
Work closely with sales executives and proven knowledge of the sales cycle
Knowledge of Metro Ethernet technologies (EPL, EVPL, ELAN), LANs, WANs, email, DNS, TCP/IP, firewalls, VPNs and data security methods
Sales skills in presentation and proposal design
Understanding of networking technologies: TCP/IP, IP VPN, MPLS, VPLS, Ethernet, VoIP, SONET, DWDM
Familiarity with networking fundamentals: routers, switches, LAN, MAN, WAN, DS3, OC-x, CSU/DSU and CPE
Consultative approach with strong knowledge of converged multimedia applications
Experience with voice networking including VoIP, signaling protocols, PBX, and routing protocols: BGP, ISIS, OSPF, RIP and emerging technologies
Understanding of business drivers, industry trends and regulatory shifts in targeted vertical markets
Proficiency with MS Visio, Word, Excel, PowerPoint and MS Project
Valid driver’s license, satisfactory driving record and auto insurance coverage
Preferred Qualifications
Education
Bachelor’s degree with a concentration in IT or telecommunications engineering technology, or equivalent training and experience
Experience
5+ years of sales engineering and networking experience in the telecom or service provider industry
Skills
CCNA, CCDA, CCNP, CCDP, MEF-CECP certifications preferred
Get to Know Us: Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S.
Who You Are Matters Here: We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Our inclusive culture is part of who we are.
Note: A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws and local ordinances.
#J-18808-Ljbffr