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Marketing Manager

Charleston Battery, Mount Pleasant, SC, United States


Overview Charleston Battery | Charleston, SC The Charleston Battery are seeking a data-driven marketing leader to drive ticket revenue, fan growth, and digital demand for one of the most historic clubs in American soccer. This role will oversee the club’s performance marketing and digital demand strategy, with a focus on paid media, email marketing, lifecycle marketing, and marketing analytics that convert fans into ticket buyers. Depending on experience, the position may be hired at the

Marketing Manager or Director level .

This role sits at the intersection of

sports, growth marketing, and fan engagement , leading the digital marketing engine that drives attendance, merchandise sales, and long-term fan loyalty. The ideal candidate is comfortable managing digital campaigns, interpreting performance data, and collaborating with internal teams and external partners to execute high-impact marketing initiatives.

Role Overview

The Marketing Manager / Director will lead the Charleston Battery’s performance marketing and fan growth strategy, managing digital advertising, email and SMS marketing, campaign planning, and marketing analytics. This role is goal-oriented and responsible for driving measurable results, including ticket sales, matchday attendance, and revenue growth through marketing campaigns. The position plays a critical role in growing the club’s fan base and digital audience through strategic marketing campaigns and data-driven optimization. The role works cross-functionally with ticket sales, partnerships, communications, and merchandise teams to bring integrated marketing campaigns to life across digital, social, email, and stadium platforms. The position also works closely with the club’s external branding and marketing agency and requires someone who can critically evaluate agency strategy, challenge assumptions when needed, validate campaign performance, and ensure marketing initiatives are delivering measurable results. The ideal candidate is comfortable stepping into an active season and quickly evaluating existing campaigns, platforms, and agency strategy.

Responsibilities Performance Marketing & Paid Media

Lead The Club’s Paid Media Strategy Across:

Meta (Facebook / Instagram)

Google Search and YouTube

TikTok

Connected TV (CTV)

Digital out-of-home (billboards)

Planning match-by-match digital campaigns to drive ticket sales

Manage and optimize the club’s annual digital marketing budget across paid media channels

Managing budgets and optimizing performance (ROAS, CPA, conversions)

Building audiences and retargeting funnels

Launching creative tests and campaign optimizations

Working with content team to develop high-performing ad creative

Collaborating with external agency partners while maintaining strong internal ownership of performance marketing strategy and results

Email & Lifecycle Marketing

Oversee the club’s email and SMS marketing strategy to drive revenue and fan engagement

Manage campaigns and automated flows using Klaviyo

Segment audiences and build lifecycle marketing journeys

Develop win-back and retention strategies

Analyze performance including revenue attribution, engagement, and conversion

Email is a major revenue channel for the organization and plays a key role in ticket sales and fan retention.

Campaign Strategy & Match Marketing

Lead the marketing strategy for Charleston Battery home matches and key initiatives including:

Ticket promotions

Season launches and playoffs

Special events and theme nights

Merchandise launches

Community and supporter initiatives

Building integrated campaign plans

Aligning messaging across paid media, email, social, and stadium

Coordinating with communications and content teams on campaign assets

Analytics & Marketing Performance

Use data to drive decisions and continuously improve marketing performance.

Monitor campaign performance and marketing ROI

Analyze ticket sales trends and demand curves

Track performance using tools such as Google Analytics, ad platforms, and CRM data

Provide insights and reporting to leadership

Validate marketing performance across agency-managed and internally managed campaigns

Own marketing performance metrics tied to ticket sales, including campaign ROI, conversion rates, and demand generation for home matches

This role requires someone comfortable using data to guide marketing decisions.

Cross-Department Collaboration

Work Closely With Multiple Departments/teams Across The Club:

Ticket Sales – drive demand generation and promotional campaigns

Partnerships – support sponsor activations and promotions

Communications & Content – develop campaign assets and storytelling

Merchandise / Operations – support product launches and ecommerce promotions

Qualifications Required

4–8+ years of experience in digital marketing, growth marketing, or performance marketing

Strong experience managing paid social campaigns in Meta Ads Manager, including campaign structure, audience targeting, and performance optimization

Experience managing digital advertising budgets and performance optimization

Experience with email marketing platforms (Klaviyo, HubSpot, Mailchimp, etc.)

Analytical mindset with ability to interpret marketing performance data

Experience managing marketing campaigns tied to measurable revenue or conversion goals

Strong organizational and project management skills

Ability to work in a fast-paced sports environment

Availability to work ALL Charleston Battery home matches and key club events

Preferred

Experience in sports, entertainment, live events, or ticketed experiences

Experience with platforms and tools such as:

Google Ads / YouTube Ads

Klaviyo

Google Analytics (GA4)

Ticketing platforms such as SeatGeek

Shopify or ecommerce platforms

Project management tools such as Asana

Experience managing integrated marketing campaigns

What Makes This Role Unique

This role sits at the center of the Charleston Battery’s fan growth strategy and offers the opportunity to:

Lead digital marketing for a historic professional soccer club

Drive real revenue impact through marketing campaigns

Work in a fast-growing soccer market ahead of World Cup 2026

Help shape the future of the club’s marketing strategy

Location

Charleston, South Carolina

Full-time, in-person

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