Leasing Manager | Hampden House
Medium, Bethesda, MD, United States
Overview
Company: The B. F. Saul Company. Since 1931, The B. F. Saul Company has been engaged in the acquisition, renovation, construction, and management of residential property in the Washington Metropolitan area. The Residential division includes several luxury properties and is dedicated to providing a high level of customer service to ensure resident satisfaction. The Leasing Manager role is at Hampden House in Bethesda, MD. Join our team if you have a passion for customer service, networking, implementing marketing plans, and sales, and if you have an outgoing personality with the ability to connect with diverse people. This position offers growth opportunities within The B.F. Saul Company and Affiliates. Responsibilities
Under the direction of the General Manager, provide superior customer service to all prospective residents. Lead the Leasing team to achieve sales goals and peak performance. Respond to web leads and telephone inquiries, conduct site tours, show, lease, and move in prospective residents. Develop and implement sales and marketing strategies to increase traffic, maximize closing ratios, and achieve occupancy targets. Lead motivational monthly leasing programs guided by goals to achieve optimum performance. What You Bring / Qualifications
Minimum of three (3) years of experience in sales or marketing in retail, multifamily, or hospitality. Minimum of two (2) years of luxury customer service experience. Ability to read and write English fluently; ability to perform basic to intermediate mathematical functions. Ability to interact with residents/guests in a luxury customer service manner. Knowledge of Yardi and CRM systems; knowledge of Fair Housing laws. Core Company Competencies
Excellence:
Demonstrates a commitment to continuous improvement, innovation, and high performance standards. Ethics:
Demonstrates integrity, respect, fairness, and a strong work ethic. Results:
Delivers exceptional results and value for the team and organization. Core Job Competencies
Excellence:
Maintains a respectful, diverse, and inclusive work environment and strong working relationships. Sales Ability:
Ability to sell products and services to achieve goals. Planning & Organization:
Devise actions to accomplish goals and manage time/resources to meet deadlines. Follow-up:
Develop and apply timely follow-up procedures on job-related activities. Initiative:
Self-starting and proactive problem solving. Attention to Detail:
Thorough and detailed approach to work. Overcome Challenges:
Work well under pressure and opposition. Maximizing Performance:
Maximize personal and team performance to achieve goals. Employee Benefits & Perks
Benefits include healthcare (medical, dental, vision), a competitive salary ($25/hr - $28/hr based on experience), a sales incentive program, tuition reimbursement, professional development reimbursement, commuter benefits, and a welcoming culture that values excellence, ethics, and results. Apply to join our dynamic team and advance your career today! Note:
The actual base pay is determined by multiple factors, including qualifications, experience, and applicable certifications. Base pay is part of the Residential Division's total compensation package, which may include healthcare benefits, a 401(k) plan, disability coverage, life insurance, incentive plans, and more. Equal Opportunity
The Residential division is proud to be an equal opportunity workplace. We foster an environment that recognizes employees’ unique skillsets and ensures equal opportunity for growth and advancement. If you are a candidate in need of assistance or an accommodation in the application process, please contact the corporate resumes team at 301-986-6000 or email corporate.resumes@bfsaul.com. Equal Opportunity Employer/Veterans/Disabled
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Company: The B. F. Saul Company. Since 1931, The B. F. Saul Company has been engaged in the acquisition, renovation, construction, and management of residential property in the Washington Metropolitan area. The Residential division includes several luxury properties and is dedicated to providing a high level of customer service to ensure resident satisfaction. The Leasing Manager role is at Hampden House in Bethesda, MD. Join our team if you have a passion for customer service, networking, implementing marketing plans, and sales, and if you have an outgoing personality with the ability to connect with diverse people. This position offers growth opportunities within The B.F. Saul Company and Affiliates. Responsibilities
Under the direction of the General Manager, provide superior customer service to all prospective residents. Lead the Leasing team to achieve sales goals and peak performance. Respond to web leads and telephone inquiries, conduct site tours, show, lease, and move in prospective residents. Develop and implement sales and marketing strategies to increase traffic, maximize closing ratios, and achieve occupancy targets. Lead motivational monthly leasing programs guided by goals to achieve optimum performance. What You Bring / Qualifications
Minimum of three (3) years of experience in sales or marketing in retail, multifamily, or hospitality. Minimum of two (2) years of luxury customer service experience. Ability to read and write English fluently; ability to perform basic to intermediate mathematical functions. Ability to interact with residents/guests in a luxury customer service manner. Knowledge of Yardi and CRM systems; knowledge of Fair Housing laws. Core Company Competencies
Excellence:
Demonstrates a commitment to continuous improvement, innovation, and high performance standards. Ethics:
Demonstrates integrity, respect, fairness, and a strong work ethic. Results:
Delivers exceptional results and value for the team and organization. Core Job Competencies
Excellence:
Maintains a respectful, diverse, and inclusive work environment and strong working relationships. Sales Ability:
Ability to sell products and services to achieve goals. Planning & Organization:
Devise actions to accomplish goals and manage time/resources to meet deadlines. Follow-up:
Develop and apply timely follow-up procedures on job-related activities. Initiative:
Self-starting and proactive problem solving. Attention to Detail:
Thorough and detailed approach to work. Overcome Challenges:
Work well under pressure and opposition. Maximizing Performance:
Maximize personal and team performance to achieve goals. Employee Benefits & Perks
Benefits include healthcare (medical, dental, vision), a competitive salary ($25/hr - $28/hr based on experience), a sales incentive program, tuition reimbursement, professional development reimbursement, commuter benefits, and a welcoming culture that values excellence, ethics, and results. Apply to join our dynamic team and advance your career today! Note:
The actual base pay is determined by multiple factors, including qualifications, experience, and applicable certifications. Base pay is part of the Residential Division's total compensation package, which may include healthcare benefits, a 401(k) plan, disability coverage, life insurance, incentive plans, and more. Equal Opportunity
The Residential division is proud to be an equal opportunity workplace. We foster an environment that recognizes employees’ unique skillsets and ensures equal opportunity for growth and advancement. If you are a candidate in need of assistance or an accommodation in the application process, please contact the corporate resumes team at 301-986-6000 or email corporate.resumes@bfsaul.com. Equal Opportunity Employer/Veterans/Disabled
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