Supported Employment Specialist II (Job Coach)
SOAR365, Richmond, VA, United States
Overview
About The Role
Make a lasting impact by helping individuals with disabilities achieve meaningful, competitive employment. As a
Supported Employment Specialist II
at SOAR365, you'll bring advanced experience, leadership, and creativity to a mission-driven team dedicated to inclusion and opportunity. This full-time role is ideal for a skilled employment professional who thrives on building employer partnerships, mentoring staff, and removing barriers to employment. If you're passionate about person-first support and ready to take the next step in your career, this position offers the opportunity to lead by example while changing lives through work. Who We Are: SOAR365 For more than 70 years,
SOAR365
has been dedicated to supporting individuals and families living with disabilities. Our innovative programs and compassionate services are thoughtfully designed to meet real-world needs at every stage of life. Today, SOAR365 has a profound impact on more than 2,000 people and their families across the Greater Richmond area. Whether through employment, therapy, respite, or recreation, we\'re proud to help people of all abilities thrive. We are also proud to be recognized as an
Employer of Choice , offering competitive benefits, professional development opportunities, and a supportive environment where employees feel valued, empowered, and connected to meaningful work.
Key Responsibilities & Duties The Supported Employment Specialist II provides comprehensive direct and indirect job coaching and employment supports to individuals with disabilities, including conducting situational assessments and implementing effective training techniques to build and sustain employment skills. This role leads job development, coaching, and follow-along services to support competitive integrated employment, while consistently meeting billable hour expectations. The Specialist is responsible for completing intakes, employment plans, case notes, and reports using Netsmart; maintaining accurate and timely documentation; and providing transportation when needed. Additional duties include mentoring Employment Specialist I staff, supporting understanding of DARS and Medicaid Waiver processes, maintaining active relationships with at least eight inclusive business partners, identifying program challenges and recommending solutions, collaborating with leadership on program objectives, and effectively supporting volunteers and interns. The role requires schedule flexibility, participation in trainings and meetings, and ongoing compliance with all agency policies, safety standards, and regulatory requirements.
Qualifications
Bachelor\'s degree in human services, education, social work, vocational rehabilitation, or a related field
At least two years of experience in supported employment, employment services, workforce development, or pre-employment transition services
ACRE Certification and/or Certified Supported Employment Professional credentials
Strong relationship-building skills with individuals with disabilities, employers, families, and partner agencies
Person-first, positive behavioral support approach to employment planning
Proficiency in documentation and case management systems, problem-solving skills, and the ability to mentor others
Valid driver\'s license with acceptable driving record, successful completion of a SOAR365 driving test
Ability to obtain and maintain CPR/First Aid and Therapeutic Options certifications
Hours & Schedule Must be able to work a flexible schedule (nights and weekends required)
Total Rewards & Benefits
Sign-on Bonus: $2,000.00
Merit increases
Incentive plan
Comprehensive health, dental, and vision coverage
12 paid holidays
Sick and vacation leave
Immediate access to your paycheck through ZayZoon
Short- and long-term disability benefits
Flexible spending accounts (FSA)
403(b) retirement plan with employer match and immediate vesting
Life insurance
Employee development and training programs
Wellness programs
Discounted tuition to South University
How to Apply To apply for this position, a
completed SOAR365 application is required .
Equal Opportunity & Workplace Commitment SOAR365 is an
EO/AA Employer
and welcomes applicants who are Veterans, individuals with disabilities, and those from other protected categories.
We are a
Drug-Free Workplace .
Reasonable Accommodations If you need reasonable accommodation when applying for a position on our website, please contact us at
(804) 358-1874
and ask for Human Resources.
#J-18808-Ljbffr
About The Role
Make a lasting impact by helping individuals with disabilities achieve meaningful, competitive employment. As a
Supported Employment Specialist II
at SOAR365, you'll bring advanced experience, leadership, and creativity to a mission-driven team dedicated to inclusion and opportunity. This full-time role is ideal for a skilled employment professional who thrives on building employer partnerships, mentoring staff, and removing barriers to employment. If you're passionate about person-first support and ready to take the next step in your career, this position offers the opportunity to lead by example while changing lives through work. Who We Are: SOAR365 For more than 70 years,
SOAR365
has been dedicated to supporting individuals and families living with disabilities. Our innovative programs and compassionate services are thoughtfully designed to meet real-world needs at every stage of life. Today, SOAR365 has a profound impact on more than 2,000 people and their families across the Greater Richmond area. Whether through employment, therapy, respite, or recreation, we\'re proud to help people of all abilities thrive. We are also proud to be recognized as an
Employer of Choice , offering competitive benefits, professional development opportunities, and a supportive environment where employees feel valued, empowered, and connected to meaningful work.
Key Responsibilities & Duties The Supported Employment Specialist II provides comprehensive direct and indirect job coaching and employment supports to individuals with disabilities, including conducting situational assessments and implementing effective training techniques to build and sustain employment skills. This role leads job development, coaching, and follow-along services to support competitive integrated employment, while consistently meeting billable hour expectations. The Specialist is responsible for completing intakes, employment plans, case notes, and reports using Netsmart; maintaining accurate and timely documentation; and providing transportation when needed. Additional duties include mentoring Employment Specialist I staff, supporting understanding of DARS and Medicaid Waiver processes, maintaining active relationships with at least eight inclusive business partners, identifying program challenges and recommending solutions, collaborating with leadership on program objectives, and effectively supporting volunteers and interns. The role requires schedule flexibility, participation in trainings and meetings, and ongoing compliance with all agency policies, safety standards, and regulatory requirements.
Qualifications
Bachelor\'s degree in human services, education, social work, vocational rehabilitation, or a related field
At least two years of experience in supported employment, employment services, workforce development, or pre-employment transition services
ACRE Certification and/or Certified Supported Employment Professional credentials
Strong relationship-building skills with individuals with disabilities, employers, families, and partner agencies
Person-first, positive behavioral support approach to employment planning
Proficiency in documentation and case management systems, problem-solving skills, and the ability to mentor others
Valid driver\'s license with acceptable driving record, successful completion of a SOAR365 driving test
Ability to obtain and maintain CPR/First Aid and Therapeutic Options certifications
Hours & Schedule Must be able to work a flexible schedule (nights and weekends required)
Total Rewards & Benefits
Sign-on Bonus: $2,000.00
Merit increases
Incentive plan
Comprehensive health, dental, and vision coverage
12 paid holidays
Sick and vacation leave
Immediate access to your paycheck through ZayZoon
Short- and long-term disability benefits
Flexible spending accounts (FSA)
403(b) retirement plan with employer match and immediate vesting
Life insurance
Employee development and training programs
Wellness programs
Discounted tuition to South University
How to Apply To apply for this position, a
completed SOAR365 application is required .
Equal Opportunity & Workplace Commitment SOAR365 is an
EO/AA Employer
and welcomes applicants who are Veterans, individuals with disabilities, and those from other protected categories.
We are a
Drug-Free Workplace .
Reasonable Accommodations If you need reasonable accommodation when applying for a position on our website, please contact us at
(804) 358-1874
and ask for Human Resources.
#J-18808-Ljbffr