Self Storage Property Manager
Glacier West, Twin Falls, ID, United States
Who We Are
Glacier West Self Storage isanowner and operator of self-storage facilities in the Pacific Northwest. Our Mission is to provide self-storage space and service to meet the unique needs of each of our customers. Weaccomplishthis bymaintainingclean and secure stores, usingstate-of-the-arttechnologyand instilling in our team the overriding goal of satisfying the needs of our clientele. Established in 2019, Glacier West originally oversaw six sites owned by our investors. Since then, we have seen steadygrowth andare nowoperatingin 25different locations. At Glacier West Self Storage,we’realways looking for enthusiastic problem solvers to join our growing team. If you take satisfaction from helping others and want to work in an environment whereyou’llbe treated with respect and kindness, we want to meet you. Glacier West Self Storage offers excellent solutions as well asa great workenvironment rich with cooperation and mutual respect. Job Summary
The Property Manageris responsible forsupporting daily operations at a self-storage facility, including customer service, sales, property inspections, and payment processing.Therole requiresstrong communicationskills, basic maintenance ability, and independent work, with some travel within the district. What you’ll be doing
You willbe responsible foroverall operations and cleanliness of your assigned properties to include, but not limitedto; Handleday to dayoperationsofthe facility. Providean excellentcustomer service experience. Answer phone calls and emails ina timelyand professional manner. Conductdaily site checksand property inspections. Assistcustomers seeking storage units. Collect and process payments. Contact delinquent occupants. Perform daily and weekly reports, marketing, surveys, and inventory. Perform basic maintenance tasks including hasp changes, light bulb changes, routine cleaning, lock cuts, and safelyutilizepower tools when needed. Act as the primary point of contact for contractors and vendors working on site. Travel within the districtis required tosupport other locations based on business needs. Qualifications
Self-Storage, Management, Customer Service, Salesexperience preferred. Mustpossessa valid driver’s license. Light cleaning and maintenance experience. Working knowledge of computers, smartphones, and Microsoft Office software. Ability to work independently without onsite supervision. Experience and skills in peer-to-peer leadershipisa a plus. Self-Storage experience is a significant plus. Bilingualproficiencyin Spanish is a plus. Job Type
Full-Time 40-hoursper week Emergencyon-callas needed This is an on-site position andnot eligible for remote work. Benefits and Compensation
The pay range for this role is$19.00 to $23.00 per hour – exact compensation is dependent on the skills and experience of the selected candidate. 401(k) with a 4% company match Medical, dental, and vision insurance coverages Paid Time Off – vacation, sick, paid holidays, and after 1 year of service you receive a paid day-off in the month of your birthday Referral Program Annual Tuition Reimbursement Program Physical Requirements
Lift, push, and pull up to 50 pounds. Walkthe properties several times daily, up to 10 miles a day. Walk on uneven surfaces and climb severalflights of stairson a regular basis. Visually and audiblyobserveand detect signs of emergency. Sit, stand, reach, bend, and stoopfrequentlyand/or for extended periods of time. Use standard maintenance equipment. Speaking and expressing or exchanging ideasby means ofwritten and spoken words. Convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Physically use basic office equipment such as computers, printers, and scanners. The above statements are intended to describe the general nature and level of requirements for the work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skillsrequired ofpersonnel so classified. All personnel maybe requiredto perform duties outside of their normal responsibilities from time to time, as needed. EEO Statement: Glacier West is committed toprovidingequal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment. You must be able to pass a criminal and driving background check and a drug test. This job description is a guide to expected duties and responsibilities.Additionalduties may be assigned. The job description is neither exhaustive nor permanent and may bemodifiedat any time based on business needs.
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Glacier West Self Storage isanowner and operator of self-storage facilities in the Pacific Northwest. Our Mission is to provide self-storage space and service to meet the unique needs of each of our customers. Weaccomplishthis bymaintainingclean and secure stores, usingstate-of-the-arttechnologyand instilling in our team the overriding goal of satisfying the needs of our clientele. Established in 2019, Glacier West originally oversaw six sites owned by our investors. Since then, we have seen steadygrowth andare nowoperatingin 25different locations. At Glacier West Self Storage,we’realways looking for enthusiastic problem solvers to join our growing team. If you take satisfaction from helping others and want to work in an environment whereyou’llbe treated with respect and kindness, we want to meet you. Glacier West Self Storage offers excellent solutions as well asa great workenvironment rich with cooperation and mutual respect. Job Summary
The Property Manageris responsible forsupporting daily operations at a self-storage facility, including customer service, sales, property inspections, and payment processing.Therole requiresstrong communicationskills, basic maintenance ability, and independent work, with some travel within the district. What you’ll be doing
You willbe responsible foroverall operations and cleanliness of your assigned properties to include, but not limitedto; Handleday to dayoperationsofthe facility. Providean excellentcustomer service experience. Answer phone calls and emails ina timelyand professional manner. Conductdaily site checksand property inspections. Assistcustomers seeking storage units. Collect and process payments. Contact delinquent occupants. Perform daily and weekly reports, marketing, surveys, and inventory. Perform basic maintenance tasks including hasp changes, light bulb changes, routine cleaning, lock cuts, and safelyutilizepower tools when needed. Act as the primary point of contact for contractors and vendors working on site. Travel within the districtis required tosupport other locations based on business needs. Qualifications
Self-Storage, Management, Customer Service, Salesexperience preferred. Mustpossessa valid driver’s license. Light cleaning and maintenance experience. Working knowledge of computers, smartphones, and Microsoft Office software. Ability to work independently without onsite supervision. Experience and skills in peer-to-peer leadershipisa a plus. Self-Storage experience is a significant plus. Bilingualproficiencyin Spanish is a plus. Job Type
Full-Time 40-hoursper week Emergencyon-callas needed This is an on-site position andnot eligible for remote work. Benefits and Compensation
The pay range for this role is$19.00 to $23.00 per hour – exact compensation is dependent on the skills and experience of the selected candidate. 401(k) with a 4% company match Medical, dental, and vision insurance coverages Paid Time Off – vacation, sick, paid holidays, and after 1 year of service you receive a paid day-off in the month of your birthday Referral Program Annual Tuition Reimbursement Program Physical Requirements
Lift, push, and pull up to 50 pounds. Walkthe properties several times daily, up to 10 miles a day. Walk on uneven surfaces and climb severalflights of stairson a regular basis. Visually and audiblyobserveand detect signs of emergency. Sit, stand, reach, bend, and stoopfrequentlyand/or for extended periods of time. Use standard maintenance equipment. Speaking and expressing or exchanging ideasby means ofwritten and spoken words. Convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Physically use basic office equipment such as computers, printers, and scanners. The above statements are intended to describe the general nature and level of requirements for the work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skillsrequired ofpersonnel so classified. All personnel maybe requiredto perform duties outside of their normal responsibilities from time to time, as needed. EEO Statement: Glacier West is committed toprovidingequal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment. You must be able to pass a criminal and driving background check and a drug test. This job description is a guide to expected duties and responsibilities.Additionalduties may be assigned. The job description is neither exhaustive nor permanent and may bemodifiedat any time based on business needs.
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