Customer Service Representative / E-Bike Retail (Union)
Whizz, New York, NY, United States
Position : Customer Service Representative
Location : New York, Manhattan
Are you ready to grow your career with Whizz, a leader in providing innovative transportation solutions for delivery riders? We are seeking an enthusiastic and detail-oriented
Customer Service Representative
to join our team and take charge of the day-to-day operations of one of our e-bike stores in New York, Union Square. In this role, you will oversee customer service, inventory tasks, and operational tasks, while ensuring that the store operates seamlessly. Your dedication will be rewarded with a competitive hourly rate of
$18-$20
per hour, along with performance-based bonuses. Join Whizz today and help us make transportation solutions faster, smoother, and more innovative!
Key Responsibilities New Customers
Help customers choose the right bike, battery, accessories, and services
Assist with signing up for subscriptions, processing payments, and setting up accounts
Explain bike features and make sure customers have a great first experience
Existing Customers
Support customers with repairs, payments, and subscription questions
Coordinate repairs with mechanics and perform minor bike adjustments when needed
Handle invoicing, service follow-ups, and work with customer accounts
Inspect bikes and manage fines when necessary
Operations & Store Support
Prepare reports about sales, inventory, and store operations
Monitor inventory levels and coordinate stock as needed
Keep the store clean, organized, and welcoming
Assist with opening and closing the store
Support your team and supervisor with other tasks as needed
Requirements
Comfortable using Microsoft Office, Google Sheets, and other common productivity tools
Good at multitasking and staying organized in a busy environment
Ability to connect and work well with different types of people
Flexible to work weekdays and weekends (if necessary)
Knowledge of additional languages (Spanish, French, or others) is a plus
Benefits
Training provided: We believe in empowering you to reach new heights
Paid time off: Recharge and relax with vacation, sick leave, and public holidays
401(k) retirement plan: Invest in your future
Performance-based bonuses: Enjoy additional bonuses tied to your outstanding performance
Flexible 8-hour shifts: Balance work and life seamlessly
#J-18808-Ljbffr
Location : New York, Manhattan
Are you ready to grow your career with Whizz, a leader in providing innovative transportation solutions for delivery riders? We are seeking an enthusiastic and detail-oriented
Customer Service Representative
to join our team and take charge of the day-to-day operations of one of our e-bike stores in New York, Union Square. In this role, you will oversee customer service, inventory tasks, and operational tasks, while ensuring that the store operates seamlessly. Your dedication will be rewarded with a competitive hourly rate of
$18-$20
per hour, along with performance-based bonuses. Join Whizz today and help us make transportation solutions faster, smoother, and more innovative!
Key Responsibilities New Customers
Help customers choose the right bike, battery, accessories, and services
Assist with signing up for subscriptions, processing payments, and setting up accounts
Explain bike features and make sure customers have a great first experience
Existing Customers
Support customers with repairs, payments, and subscription questions
Coordinate repairs with mechanics and perform minor bike adjustments when needed
Handle invoicing, service follow-ups, and work with customer accounts
Inspect bikes and manage fines when necessary
Operations & Store Support
Prepare reports about sales, inventory, and store operations
Monitor inventory levels and coordinate stock as needed
Keep the store clean, organized, and welcoming
Assist with opening and closing the store
Support your team and supervisor with other tasks as needed
Requirements
Comfortable using Microsoft Office, Google Sheets, and other common productivity tools
Good at multitasking and staying organized in a busy environment
Ability to connect and work well with different types of people
Flexible to work weekdays and weekends (if necessary)
Knowledge of additional languages (Spanish, French, or others) is a plus
Benefits
Training provided: We believe in empowering you to reach new heights
Paid time off: Recharge and relax with vacation, sick leave, and public holidays
401(k) retirement plan: Invest in your future
Performance-based bonuses: Enjoy additional bonuses tied to your outstanding performance
Flexible 8-hour shifts: Balance work and life seamlessly
#J-18808-Ljbffr