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Assistant Director, Learning Programs Operations

Association Of Zoos & Aquariums, Chicago, IL, United States


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John G Shedd Aquarium – Assistant Director, Learning Programs Operations DEPARTMENT:

Learning Programs

REPORTS TO:

Sr. Director, Learning Programs

STATUS:

Full-time, Exempt

SALARY:

$75,000 - $85,000

LOCATION:

Hybrid - Chicago, IL

TIME COMMITMENT:

Must be able to work irregular hours, including occasional evenings, weekends, and overnight/off-site programs/events

POSITION OVERVIEW:

The Learning Programs Department creates and facilitates equitable and accessible environmental educational experiences that extend beyond standard museum visits, offering participants the chance to engage more deeply with learning opportunities. Our programs cater to diverse groups, including students, educators, teenagers, out-of-school youth, and families. We offer a comprehensive range of programming, including camps, specialized school experiences, professional development for teachers, after-school youth programs, and family-focused engagements. These programs take place across multiple venues—from our facilities at Shedd to community sites, outdoor natural environments, and online digital platforms.

Reporting to the Sr. Director of Learning Programs, this position will work in collaboration to provide leadership and drive educational excellence, advancing the department’s annual operational plan. This role encompasses program planning and implementation guidance, staff and finance management, data and resource oversight, as well as evaluation planning support. This position will be responsible for fostering community partnerships, collaborating with internal teams to advance annual goals, and maximizing opportunities for innovation in teaching and learning.

Responsibilities

Leadership and Annual Plan Management

Demonstrate leadership following Shedd’s mission and values

Provide insights and expertise into the department’s annual and long-term strategy

Execute annual operating plans with a focus on resource optimization, educational excellence, measurable outcomes, and DEAIJ strategies

Ensure the team meets curriculum development and learning standards by contributing expertise and critical review of the programming suite as needed

Ensure annual goals and objectives for the department are being met and communicate progress towards benchmarks and indicators to the director and stakeholders

Support managers in the interview and hiring process

Prepare and contribute to organizational annual planning outputs

Staff Supervision and Development

Provide direct supervision and mentorship to Learning Programs Managers as well as oversight of 25+ museum educators, seasonal interns, volunteers, and community partners

Foster a collaborative culture that empowers staff to contribute meaningfully to organizational success

Collaborate with leadership to identify and monitor professional development opportunities and training programs

Maintain high standards for resource management, annual planning, and program delivery

Financial and Operational Management

Oversee the department’s annual operating budget in conjunction with the annual plan and manage spending with managers

Collaborate with development and finance teams on grant tracking and reporting needs

Monitor budget execution and guide managers in resource allocation

Oversee programmatic operations that support program and partner logistics (waivers, agreements, Tessitura builds, registration launches, website updates, etc.)

Data Management and Evaluation

Partner with the evaluation and research team to implement comprehensive assessment strategies

Use data insights to recommend program improvements in collaboration with managers

Collaborate with internal stakeholders on program and partner data management, tracking, reports, and attendance

Partnership and Collaboration

Develop and maintain relationships with community partners

Build intra- and interdepartmental relationships to maximize collaboration

Collaborate with aquarium-wide teams to ensure learning is integrated across programs

Collaborate with External Affairs and Marketing to support storytelling strategies

Professional Development

Demonstrate ongoing commitment to professional growth through self-directed learning and training

Model organizational values and mission in all interactions

Engage in continuous dialogue with colleagues to enhance effectiveness

Qualifications Education:

Bachelor’s degree in education leadership, science/environmental studies, or a related field.

Experience:

5+ years of experience designing, implementing, and managing educational programming with a DEAIJ lens

3+ years of experience managing diverse teams

Budget and grants management experience

Passion for informal environmental education and knowledge of best practices and innovative approaches

Experience working with students, educators, teens, youth, and/or families in informal or formal settings

Ability to work independently and in teams

Strong organizational and time management skills

Excellent written and verbal communication; strong cultural competency

Familiarity with digital and media literacy tools and performance assessments aligned to standards

Ability to use social media tools for learning

Proficiency in Microsoft Office; PowerPoint or Prezi for presentations

Preferred Qualifications:

Bilingual (Spanish/English preferred)

Experience with Chicago-area communities or similar urban settings

Experience with culturally relevant science education practices

Further Comments BENEFITS OF WORKING AT SHEDD: We offer competitive compensation packages and opportunities for professional growth. Medical Insurance, including FSA and HSA options, Vision and Dental Insurance, Paid Time Off, Holidays, Life Insurance, Parental Leave, 401(k), Parking/Subsidies, EAP, Wellness programs, Employee Discounts, and more. Reasonable accommodations available. Email jobs@sheddaquarium.org for accommodations. We encourage people of color, LGBTQ+ community members, veterans and active duty military, parents, individuals with disabilities, and individuals from all cultural backgrounds to apply. Shedd Aquarium is an equal opportunity employer.

Salary $75,000 - $85,000

How to Apply Please apply directly through the job link: https://sheddaquarium.applicantstack.com/x/detail/a23xwy5nru0r/aaam

John G Shedd Aquarium 1200 S DuSable Lake Shore Dr. Chicago, IL 60605

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