Work from Home: Customer Service Representative (Healthcare)
View Moreicons, El Paso, TX, United States
Overview
Explore meaningful roles that let you make an impact in healthcare while growing your career with purpose, innovation, and global opportunities. Work from Home: Customer Service Representative (Healthcare)
About Sagility
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Job Description
Elevate Your Career with Sagility
Sagility, a global leader in business process management, is dedicated to enhancing the member and patient experience. By combining cutting-edge technology with decades of healthcare expertise, we deliver exceptional results for our clients. Join Our SOAR Team
S
Spark Curiosity O
One Team, One Direction A
Action for Results R
Right by Right Purpose We are passionate about shaping careers and are hiring
Remote Customer Service Representatives
for our call center team. Be the compassionate human connection that makes our service exceptional. Benefits You Will Enjoy
Competitive pay: $11.00 to $14.00/hour (bilingual representatives: $15.00/hour). Performance-based incentives. Paid training in a cutting-edge virtual training environment. Comprehensive health coverage (available after 90 days). Employee wellness and engagement programs. Career advancement opportunities: 90% of our leaders started as Customer Service Representatives. Your Role
Handle incoming calls promptly and professionally. Research and provide effective resolutions to customer inquiries. Accurately document call details. Communicate empathetically and diplomatically with clear, professional articulation. Meet team goals for quality and customer satisfaction daily. What You Bring to the Table
Commitment to excellence and a positive attitude. Strong communication and interpersonal skills. Comfort in a fast-paced, team-oriented environment. Proficiency in navigating computer applications. Desire to exceed customer expectations and grow professionally. Previous healthcare experience is a plus. At least 1 year of experience in a call center environment is required. Job Requirements
Must be 18 years or older. High School Diploma or equivalent. Minimum of 1 year at a single job, preferably in customer service. Reliable attendance, with no absences in the first 90 days. Typing at least 25 WPM. Hardwired internet connection with minimum speeds of 10 Mbps upload and 25 Mbps download. Secure, private work area at home. Flexible availability, including weekends. Additional Perks
Daily Pay. Medical, Dental, and Vision coverage. Life Insurance. Short-Term and Long-Term Disability options. Flexible Spending Account (FSA). Employee Assistance Program. 401(k) with employer contribution. Paid Time Off (PTO). Tuition Reimbursement. Equal Opportunity
Sagility is an Equal Opportunity Employer/Vet/Disability. Location
Work@Home USA United States of America Join our team, we are looking forward to talking to you! #J-18808-Ljbffr
Explore meaningful roles that let you make an impact in healthcare while growing your career with purpose, innovation, and global opportunities. Work from Home: Customer Service Representative (Healthcare)
About Sagility
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Job Description
Elevate Your Career with Sagility
Sagility, a global leader in business process management, is dedicated to enhancing the member and patient experience. By combining cutting-edge technology with decades of healthcare expertise, we deliver exceptional results for our clients. Join Our SOAR Team
S
Spark Curiosity O
One Team, One Direction A
Action for Results R
Right by Right Purpose We are passionate about shaping careers and are hiring
Remote Customer Service Representatives
for our call center team. Be the compassionate human connection that makes our service exceptional. Benefits You Will Enjoy
Competitive pay: $11.00 to $14.00/hour (bilingual representatives: $15.00/hour). Performance-based incentives. Paid training in a cutting-edge virtual training environment. Comprehensive health coverage (available after 90 days). Employee wellness and engagement programs. Career advancement opportunities: 90% of our leaders started as Customer Service Representatives. Your Role
Handle incoming calls promptly and professionally. Research and provide effective resolutions to customer inquiries. Accurately document call details. Communicate empathetically and diplomatically with clear, professional articulation. Meet team goals for quality and customer satisfaction daily. What You Bring to the Table
Commitment to excellence and a positive attitude. Strong communication and interpersonal skills. Comfort in a fast-paced, team-oriented environment. Proficiency in navigating computer applications. Desire to exceed customer expectations and grow professionally. Previous healthcare experience is a plus. At least 1 year of experience in a call center environment is required. Job Requirements
Must be 18 years or older. High School Diploma or equivalent. Minimum of 1 year at a single job, preferably in customer service. Reliable attendance, with no absences in the first 90 days. Typing at least 25 WPM. Hardwired internet connection with minimum speeds of 10 Mbps upload and 25 Mbps download. Secure, private work area at home. Flexible availability, including weekends. Additional Perks
Daily Pay. Medical, Dental, and Vision coverage. Life Insurance. Short-Term and Long-Term Disability options. Flexible Spending Account (FSA). Employee Assistance Program. 401(k) with employer contribution. Paid Time Off (PTO). Tuition Reimbursement. Equal Opportunity
Sagility is an Equal Opportunity Employer/Vet/Disability. Location
Work@Home USA United States of America Join our team, we are looking forward to talking to you! #J-18808-Ljbffr