Inside Sales and Customer Service Representative
Bronwick LLC, Solon, OH, United States
Inside Sales & Customer Service Representative (Countertop Design)
Location: Solon, OH | Work Type: Full-Time ( 8-5 Monday Friday; 9-1 Saturday half of the month, so about 2 Saturdays a month ) | Pay: $60k-$85k/yr (Base + Commission)
The Opportunity
Bronwick is working on behalf of our client to hire an Inside Sales and Customer Service Representative. The client is a growing countertop fabrication company specializing in granite and quartz surfaces.
This is a primarily inside sales and project coordination role responsible for supporting countertop projects from quote to installation. The right candidate thrives in a fast-paced environment, communicates clearly, and keeps projects organized and moving forward without delays.
If you enjoy balancing customer interaction with behind-the-scenes coordination and detail management, this is a strong opportunity to build long-term career growth in the stone and construction industry.
What You'll Do
You will play a key role in keeping countertop projects accurate, organized, and on schedule.
Core Responsibilities: Prepare and revise quotes for granite and quartz countertop projects Review quantities, layouts, and material selections for accuracy Enter and maintain complete job records in internal systems Coordinate project flow from approval through fabrication and installation Submit and follow up on CAD / CTS layout requests Verify slab inventory and assist with material reservations Communicate with customers regarding approvals, selections, and scheduling Track deposits and final payments to prevent production delays Intake service calls and assist with resolution coordination Print shop tickets and coordinate pickups when needed Occasionally assist with limited local customer visits (not a primary responsibility) What You Bring
Strong communication skills (verbal and written) Highly organized with strong attention to detail Comfortable working with software and internal systems Ability to manage multiple active projects simultaneously Problem-solving mindset with follow-through Experience in granite, quartz, countertops, construction, or fabrication is a plus (but not required) Why This Role?
Stable, full-time opportunity in a growing fabrication environment Mix of customer-facing communication and internal coordination Clear impact on project success and client satisfaction Opportunity to grow within the stone and construction industry
If you're detail-oriented, responsive, and enjoy keeping projects on track from start to finish, this could be a strong fit.
Your Next Move:
If you're excited about helping customers feel confident in their choices - and want to grow within a dynamic team - apply today.
Who is Bronwick?
Bronwick helps great people find great jobs in the construction, design, and stone industries. We work with 100+ companies nationwide and focus on roles where talent, trust, and hands-on skill matter most. Apply now to get connected.
#IND6
Location: Solon, OH | Work Type: Full-Time ( 8-5 Monday Friday; 9-1 Saturday half of the month, so about 2 Saturdays a month ) | Pay: $60k-$85k/yr (Base + Commission)
The Opportunity
Bronwick is working on behalf of our client to hire an Inside Sales and Customer Service Representative. The client is a growing countertop fabrication company specializing in granite and quartz surfaces.
This is a primarily inside sales and project coordination role responsible for supporting countertop projects from quote to installation. The right candidate thrives in a fast-paced environment, communicates clearly, and keeps projects organized and moving forward without delays.
If you enjoy balancing customer interaction with behind-the-scenes coordination and detail management, this is a strong opportunity to build long-term career growth in the stone and construction industry.
What You'll Do
You will play a key role in keeping countertop projects accurate, organized, and on schedule.
Core Responsibilities: Prepare and revise quotes for granite and quartz countertop projects Review quantities, layouts, and material selections for accuracy Enter and maintain complete job records in internal systems Coordinate project flow from approval through fabrication and installation Submit and follow up on CAD / CTS layout requests Verify slab inventory and assist with material reservations Communicate with customers regarding approvals, selections, and scheduling Track deposits and final payments to prevent production delays Intake service calls and assist with resolution coordination Print shop tickets and coordinate pickups when needed Occasionally assist with limited local customer visits (not a primary responsibility) What You Bring
Strong communication skills (verbal and written) Highly organized with strong attention to detail Comfortable working with software and internal systems Ability to manage multiple active projects simultaneously Problem-solving mindset with follow-through Experience in granite, quartz, countertops, construction, or fabrication is a plus (but not required) Why This Role?
Stable, full-time opportunity in a growing fabrication environment Mix of customer-facing communication and internal coordination Clear impact on project success and client satisfaction Opportunity to grow within the stone and construction industry
If you're detail-oriented, responsive, and enjoy keeping projects on track from start to finish, this could be a strong fit.
Your Next Move:
If you're excited about helping customers feel confident in their choices - and want to grow within a dynamic team - apply today.
Who is Bronwick?
Bronwick helps great people find great jobs in the construction, design, and stone industries. We work with 100+ companies nationwide and focus on roles where talent, trust, and hands-on skill matter most. Apply now to get connected.
#IND6