INTERNET MANAGER
Hanania Auto Group, Jacksonville, FL, United States
Ready to turn online leads into real-world success?
Hanania Automotive Group is looking for a
driven, tech-savvy, and customer-focused Internet Manager
with a
proven track record
of converting digital traffic into sales. If you thrive in a fast-paced environment and know how to create unforgettable online customer experiences, it's time to experience the
Hanania Advantage
and lead the way- the Hanania Way . Why Hanania? Experience the Hanania Advantage Competitive, performance-based compensation
that rewards your digital sales success. Comprehensive benefits package , including health, dental, voluntary options, and strong retirement plans-starting the month after hire. Professional development and ongoing training
to support your growth in lead management, digital retailing, and customer engagement. A culture guided by the
Hanania Way -innovation, customer-first values, accountability, and teamwork. Access to
premium vehicles
and exclusive employee discounts on purchases, parts, and services. What You'll Do
Master the Digital Pipeline: Respond quickly and professionally to all internet leads, online inquiries, and digital appointment requests. Deliver a best-in-class online shopping experience that builds trust and drives engagement.
Drive Appointments & Sales: Convert leads into appointments and appointments into sales. Track, monitor, and optimize lead sources, response times, and closing ratios to consistently exceed goals.
Enhance Online Customer Experience: Provide transparent, informative, and personalized communication that reflects the Hanania Way. Ensure every customer feels valued from the first click to the final handshake.
Collaborate Across Departments: Partner closely with sales teams, management, and marketing to streamline processes, support sales goals, and enhance digital retail performance.
Maintain High Standards of Professionalism: Showcase a polished, customer-first approach across all digital channels. Maintain product knowledge and stay informed on promotions, inventory, and industry trends.
Leverage Technology & Reporting: Utilize CRM tools, digital retailing platforms, and lead management systems to track customer data, monitor performance metrics, and recommend process improvements.
What we need: Experience:
3+ years in the retail automotive industry with a proven track record of maintaining high Customer Satisfaction Index (CSI) scores. Skills:
Excellent customer service, communication (both written and oral), and organizational skills. Ability to thrive in a fast-paced environment and work independently or as part of a team. Technology Proficiency:
Comfort with high call and email volumes and proficiency in using CRM systems. Education:
High school diploma or equivalent required; additional automotive sales training or management coursework is a plus. License:
Valid Driver's License with a clean driving record. Screening:
Must pass pre-employment background check and hair follicle drug test.
If you're a motivated communicator with the passion and digital savvy to elevate our dealership's online presence, this is your opportunity to shine. Bring your proven success to a team that rewards excellence, values innovation, and wins together- the Hanania Way .
Apply today and experience the Hanania Advantage.
An Equal Opportunity Employer
Hanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
driven, tech-savvy, and customer-focused Internet Manager
with a
proven track record
of converting digital traffic into sales. If you thrive in a fast-paced environment and know how to create unforgettable online customer experiences, it's time to experience the
Hanania Advantage
and lead the way- the Hanania Way . Why Hanania? Experience the Hanania Advantage Competitive, performance-based compensation
that rewards your digital sales success. Comprehensive benefits package , including health, dental, voluntary options, and strong retirement plans-starting the month after hire. Professional development and ongoing training
to support your growth in lead management, digital retailing, and customer engagement. A culture guided by the
Hanania Way -innovation, customer-first values, accountability, and teamwork. Access to
premium vehicles
and exclusive employee discounts on purchases, parts, and services. What You'll Do
Master the Digital Pipeline: Respond quickly and professionally to all internet leads, online inquiries, and digital appointment requests. Deliver a best-in-class online shopping experience that builds trust and drives engagement.
Drive Appointments & Sales: Convert leads into appointments and appointments into sales. Track, monitor, and optimize lead sources, response times, and closing ratios to consistently exceed goals.
Enhance Online Customer Experience: Provide transparent, informative, and personalized communication that reflects the Hanania Way. Ensure every customer feels valued from the first click to the final handshake.
Collaborate Across Departments: Partner closely with sales teams, management, and marketing to streamline processes, support sales goals, and enhance digital retail performance.
Maintain High Standards of Professionalism: Showcase a polished, customer-first approach across all digital channels. Maintain product knowledge and stay informed on promotions, inventory, and industry trends.
Leverage Technology & Reporting: Utilize CRM tools, digital retailing platforms, and lead management systems to track customer data, monitor performance metrics, and recommend process improvements.
What we need: Experience:
3+ years in the retail automotive industry with a proven track record of maintaining high Customer Satisfaction Index (CSI) scores. Skills:
Excellent customer service, communication (both written and oral), and organizational skills. Ability to thrive in a fast-paced environment and work independently or as part of a team. Technology Proficiency:
Comfort with high call and email volumes and proficiency in using CRM systems. Education:
High school diploma or equivalent required; additional automotive sales training or management coursework is a plus. License:
Valid Driver's License with a clean driving record. Screening:
Must pass pre-employment background check and hair follicle drug test.
If you're a motivated communicator with the passion and digital savvy to elevate our dealership's online presence, this is your opportunity to shine. Bring your proven success to a team that rewards excellence, values innovation, and wins together- the Hanania Way .
Apply today and experience the Hanania Advantage.
An Equal Opportunity Employer
Hanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.