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Retention Specialist

University of North Carolina at Pembroke, Pembroke, NC, United States


Position Details

Position Information

Division Academic Affairs

Department Trio Programs

Working Title Retention Specialist

Vacancy Type Exempt Professional Staff (EPS)

Min T/E Requirements

A bachelor's degree required; STEM bachelor's degree preferred; at least two years of prior higher education work experience or related experience.

FTE 1

Recruitment Range Commensurate with Education and Experience

Anticipated Hiring Range Commensurate with Education and Experience

Position # 3584

FLSA Status Exempt

Months per year 12

Is this a grant funded position? Yes

If yes, please indicate the end date of the grant.(if applicable)

August 31, 2030

Primary Purpose of Organization Unit

The purpose of TRIO SSS STEM is to provide services to participants to help improve their academic performance, progress them to degree completion, and prepare them for graduate school and/or professional program. Services provided includes: academic support, enhanced academic advising, career awareness, personal counseling, graduate school preparation, cultural awareness, and financial literacy.

Primary Purpose of Position

The Retention Specialist is responsible for leading the retention and degree completion efforts of TRIO SSS STEM. The position will collect, analyze, and report data related to the academic progress and academic performance of participants The Retention Specialist will conduct intakes to access academic need, monitor participants' academic progress, and help participants design academic plans to achieve their goals. The Retention Specialist will provide academic counseling regarding academic progress and strategies to improve academic performance. The Retention Specialist will also create and host a variety of workshops, activities, and events to improve participants' academic and educational experience. This position will also identify participants who are on Academic Probation and participants with early alert referrals to coordinate efforts in creating a plan to improve their academic performance. Additionally, the position will identify participants who are not registered for classes and address the needs of those participants. The position will collaborate with TRIO STEM staff and campus partners to improve the academic and educational experience of participants; provide required and permissible services to TRIO SSS participants

Job Description

The Retention Specialist is responsible for leading the retention and degree completion efforts of TRIO SSS STEM. The position will collect, analyze, and report data related to the academic progress and academic performance of participants The Retention Specialist will conduct intakes to access academic need, monitor participants' academic progress, and help participants design academic plans to achieve their goals. The Retention Specialist will provide academic counseling regarding academic progress and strategies to improve academic performance. The Retention Specialist will also create and host a variety of workshops, activities, and events to improve participants' academic and educational experience. This position will also identify participants who are on Academic Probation and participants with early alert referrals to coordinate efforts in creating a plan to improve their academic performance. Additionally, the position will identify participants who are not registered for classes and address the needs of those participants. The position will collaborate with TRIO STEM staff and campus partners to improve the academic and educational experience of participants; provide required and permissible services to TRIO SSS participants; other duties deemed necessary to achieve the objectives of the program.

Note: This is a time-limited, grant funded position through August 31, 2030.

Management Preference

A bachelor's degree required; STEM bachelor's degree preferred; at least two years of prior higher education work experience or related experience.

Lic or Certification required by statute or regulation

Posting Information

Job Opening Date 02/20/2026

Job Closing Date

Open Until Filled Yes

Posting Category Professional

Posting Number EPA01093

Quick Link to Posting https://jobs.uncp.edu/postings/13021

Special Instructions to Applicants

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process.

UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.