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Newsday Media Group is a locally owned, independent media company grounded in journalistic excellence, integrity, and commitment to the communities it serves. With 19 Pulitzer Prizes and dozens of Emmy Awards, it's one of the most decorated news organizations in the country.

The company is in the middle of a significant transformation, expanding from its newspaper roots into a multimedia operation spanning digital, video, podcasts, live events, and data-driven civic engagement. NMG properties include the flagship Newsday and Newsday.com, NewsdayTV, the Newsday Live events series, and nextLI, a civic research and community forum platform funded by The Rauch Foundation.

A new 130,000-square-foot headquarters in Melville features a broadcast-quality TV studio and multimedia production space. Newsday Live produces a growing calendar of food and wine tastings, author talks, sports Q&As, concerts, and community events. Feed Me, the company's food and dining vertical, includes a web series, quarterly print magazine, and restaurant coverage. Brand 360, the in-house content studio, partners with advertisers across healthcare, education, energy, tourism, and retail.

Newsday's investigative unit has driven real-world change, from prompting schools to replace unsafe football helmets to contributing reporting that led to federal corruption convictions. Community programs include the Newsday Marching Band Festival, CheerFest, Scholar-Artist honors, and partnerships with local nonprofits focused on hunger, housing, youth education, and child welfare.

For people who care about local journalism, multimedia storytelling, and community impact, Newsday is doing the work at scale.

","Melville, NY","coloredLogo","logoAttachment","thumbnail","thumbnailAttachment","newsday.jpg","hexCode","#D52B1E","headline","Award-Winning Local Media Powerhouse Serving Long Island & New York City","/companies/newsday-media-group","https://production-rails-default.s3.amazonaws.com/uploads/company/thumbnail_attachment/8752/newsday.jpg","hasJobSubmission","isSavedJob","similarJobs",[524,535,553,570,587],{"_435":434,"_439":525,"_470":471,"_462":463,"_248":526,"_446":527,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":528,"_431":532,"_473":474,"_436":129,"_487":533,"_478":534,"_489":490,"_491":484,"_493":494,"_495":496,"_497":498},["D",1773619200000],"Associate Account Resolution Representative

Bilingual (Spanish/English)

Wells Fargo is seeking Associate Account Resolution Representatives

Bilingual (Spanish/English) to join our Auto team in Irving, TX. This team is part of our Consumer Lending business, empowering millions of customers to achieve their dreams every day. Find out why we're the #1 financial services company to grow your career.\nIn this role, you will:\nPerform routine transactional tasks, such as taking inbound calls and making outbound calls by utilizing either an auto dialer or direct dial system to determine reason for delinquency\nSeek ways to improve quality customer experience by collecting and negotiating terms of repayment on outstanding account balances\nSupport Account Resolution functional area by utilizing the knowledge of company products, services, policies, procedures, and Account Resolution systems\nRegularly receive direction from supervisors, and escalate questions and complex issues to more senior roles\nInteract with immediate Account Resolution team on basic Account Resolution related information, as well as internal and external customers\nRequired Qualifications:\n6+ months of account resolution, customer contact, customer service, or sales environment experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education\nBilingual speaking and listening proficiency in Spanish/English\nDesired Qualifications:\nStrong telephone etiquette and customer service skills\nExcellent verbal, written, and interpersonal communication\nAbility to work effectively in a structured, adaptable, and changing call center environment\nSkilled in navigating multiple computer systems and using search tools to locate information\nGood analytical skills with high attention to detail and accuracy\nAbility to negotiate, influence, and collaborate to build successful relationships\nSolid conflict management and decision-making abilities\nEffective team player with strong collaboration skills\nProven ability to meet production goals, deadlines, and performance metrics\nIntermediate proficiency in Microsoft Office applications\nJob Expectations:\nAbility to work nights, weekends, and/or holidays as needed or scheduled\nMust be able to attend full duration of required training period\nMust work on-site at the location posted\nThis position is not eligible for Visa Sponsorship\nMust complete and pass required language assessment\nTraining Schedule:\nAnticipated start date is March 9, 2026\nTraining will be for four weeks, Monday through Friday, 8 am to 5 pm\nSchedule:\nWorking schedule will be within the operating hours of Monday - Thursday, 7 am- 10 pm, Friday, 7 am - 7 pm; and rotating Saturdays, 7 am - 4:30 pm.\nSchedule after training will be assigned prior to the end of training.\nPosting Location:\n401 Las Colinas Blvd W Bldg A, Irving, TX 75039\nWe Value Equal Opportunity\nWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.\nEmployees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.\nCandidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.\nTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.\nWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.\nWells Fargo Recruitment and Hiring Requirements:\nThird-Party recordings are prohibited unless authorized by Wells Fargo.\nWells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

","Associate Account Resolution Representative

Bilingual (Spanish/English)

Wells Fargo is seeking Associate Account Resolution Repre...",[529],{"_458":459,"_454":455,"_452":530,"_456":457,"_460":531},"Irving, TX, United States, 75039","75039",["B","2897331449"],"6 days ago","/jobs/2897331449-associate-account-resolution-representative-auto-bilingual-spanish-english",{"_435":434,"_439":536,"_470":471,"_462":463,"_248":537,"_446":538,"_433":434,"_113":539,"_437":199,"_438":199,"_472":471,"_448":199,"_449":540,"_431":546,"_473":474,"_436":129,"_487":547,"_478":548,"_489":549,"_491":550,"_493":494,"_495":551,"_497":552},["D",1774058400000],"Associate Account Resolution Representative

Bilingual (Spanish/English)

Wells Fargo is seeking an Associate Account Resolution Representative

Bilingual (Spanish/English) in Overdraft Deposit Collections and Recovery in Charlotte, NC. This team is part of our Unsecured Lending Operations, empowering millions of customers to achieve their dreams every day. Find out why we're the #1 financial services company to grow YOUR career.\nIn this role, you will:\nPerform routine transactional tasks, such as taking inbound calls and making outbound calls by utilizing either an auto dialer or direct dial system to determine reason for delinquency\nSeek ways to improve quality customer experience by collecting and negotiating terms of repayment on outstanding account balances\nSupport Account Resolution functional area by utilizing the knowledge of company products, services, policies, procedures, and Account Resolution systems\nRegularly receive direction from supervisors, and escalate questions and complex issues to more senior roles\nInteract with immediate Account Resolution team on basic Account Resolution related information, as well as internal and external customers\nRequired Qualifications:\n6+ months of account resolution, customer contact, customer service, or sales environment experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education\nBilingual speaking, listening and reading proficiency in both Spanish and English.\nDesired Qualifications:\nCustomer service focus with the ability to listen to customer needs and recommend solutions.\nAbility to negotiate, influence, and collaborate to build successful relationships.\nAbility to manage to production goals, deadlines, and various metrics.\nSkilled in navigating multiple computer systems and utilizing search tools to find information.\nCapable to work effectively in structured but flexible, adaptable and changing, call center environment.\nExcellent verbal, written, and interpersonal communication skills.\nGood analytical skills with high attention to detail and accuracy.\nSolid conflict management and decision-making skills.\nJob Expectations:\nStart date: May 11, 2026\nMust be able to attend full duration of required training period\nFlexible to work any schedule during hours of operation, which are Monday

Friday, 8:00 am

9:00 pm, Saturday, 8:00 am

6:30 pm and Sunday, 8:00 am

5:00 pm.\nYour regular work schedule will be based on business needs and will include working a weekend day and some holidays.\nMust be able to attend the full duration of required training period without interruptions.\nAbility to work additional hours as needed\nMust work on-site at the location posted\nThis position is not eligible for Visa Sponsorship\nMust complete and pass required language assessment\nTraining Schedule:\nClassroom training will be for 6 weeks, Monday

Friday, 8:30 am

5:00 pm.\nWork schedule after classroom training will be provided prior to start date.\nJob Location:\n1525 W WT Harris Blvd. Charlotte, NC 28262\nWe Value Equal Opportunity\nWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.\nEmployees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.\nCandidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.\nTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.\nWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.\nWells Fargo Recruitment and Hiring Requirements:\nThird-Party recordings are prohibited unless authorized by Wells Fargo.\nWells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

","Associate Account Resolution Representative

Bilingual (Spanish/English)

Wells Fargo is seeking an Associate Account Resolution Re...","Associate Account Resolution Representative - Bilingual (Spanish/English - ODCR",[541],{"_458":459,"_454":542,"_452":543,"_456":544,"_460":545},"Charlotte","Charlotte, NC, United States, 28202","NC","28202",["B","2954537784"],"1 days ago","/jobs/2954537784-associate-account-resolution-representative-bilingual-spanish-english-odcr","Associate Account Resolution Representative - Bilingual (Spanish/...","Charlotte, NC, United States","/jobs?location=Charlotte%2C+NC%2C+United+States","/jobs?keyword=Associate+Account+Resolution+Representative+-+Bilingual+%28Spanish%2F...",{"_435":434,"_439":554,"_470":471,"_462":463,"_248":555,"_446":538,"_433":434,"_113":556,"_437":199,"_438":199,"_472":471,"_448":199,"_449":557,"_431":563,"_473":474,"_436":120,"_487":564,"_478":565,"_489":566,"_491":567,"_493":494,"_495":568,"_497":569},["D",1774137600000],"Associate Account Resolution Representative

Bilingual (Spanish/English)

Wells Fargo is seeking an Associate Account Resolution Representative

Bilingual (Spanish/English) in Credit Card Collections in West Des Moines, IA. This team is part of our Unsecured Lending Operations, empowering millions of customers to achieve their dreams every day. Find out why we're the #1 financial services company to grow your career.\nIn this role, you will:\nPerform routine transactional tasks, such as taking inbound calls and making outbound calls by utilizing either an auto dialer or direct dial system to determine reason for delinquency\nSeek ways to improve quality customer experience by collecting and negotiating terms of repayment on outstanding account balances\nSupport Account Resolution functional area by utilizing the knowledge of company products, services, policies, procedures, and Account Resolution systems\nRegularly receive direction from supervisors, and escalate questions and complex issues to more senior roles\nInteract with immediate Account Resolution team on basic Account Resolution related information, as well as internal and external customers\nRequired Qualifications:\n6+ months of account resolution, customer contact, customer service, or sales environment experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education\nBilingual speaking, listening and reading proficiency in both Spanish and English.\nDesired Qualifications:\nCustomer service focus with the ability to listen to customer needs and recommend solutions.\nAbility to negotiate, influence, and collaborate to build successful relationships.\nAbility to manage to production goals, deadlines, and various metrics.\nSkilled in navigating multiple computer systems and utilizing search tools to find information.\nCapable to work effectively in structured but flexible, adaptable and changing, call center environment.\nExcellent verbal, written, and interpersonal communication skills.\nGood analytical skills with high attention to detail and accuracy.\nSolid conflict management and decision-making skills.\nJob Expectations:\nStart date: May 11, 2026\nMust be able to attend full duration of required training period\nFlexible to work any schedule during hours of operation, which are Monday

Friday, 7:00 am

9:00 pm, Saturday, 7:00 am

4:00 pm and Sunday, 7:00 am

4:00 pm.\nSchedules will be either Sunday

Thursday, (Sunday, 8 am

4:30 pm, Monday

Thursday, 7:00 am

3:30 pm) OR Tuesday

Saturday (Tuesday

Friday, 7:00 am

3:30 pm, Saturday, 8:00 am

4:30 pm)\nYour regular work schedule will be based on business needs and will include working a weekend day and some holidays.\nMust be able to attend the full duration of required training period without interruptions.\nAbility to work additional hours as needed\nMust work on-site at the location posted\nThis position is not eligible for Visa Sponsorship\nMust complete and pass required language assessment\nTraining Schedule:\nClassroom training will be for 6 weeks, Monday

Friday, 8:00 am

4:30 pm.\nWork schedule after classroom training will be provided prior to start date.\nJob Location:\n800 S Jordan Creek Parkway, West Des Moines, IA 50266\nWe Value Equal Opportunity\nWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

","Associate Account Resolution Representative - Credit Cards - Bilingual (Spanish/",[558],{"_458":459,"_454":559,"_452":560,"_456":561,"_460":562},"West Des Moines","West Des Moines, IA, United States, 50266","IA","50266",["B","2966074144"],"15 hours ago","/jobs/2966074144-associate-account-resolution-representative-credit-cards-bilingual-spanish","Associate Account Resolution Representative - Credit Cards - Bili...","West Des Moines, IA, United States","/jobs?location=West+Des+Moines%2C+IA%2C+United+States","/jobs?keyword=Associate+Account+Resolution+Representative+-+Credit+Cards+-+Bili...",{"_435":434,"_439":571,"_470":471,"_462":463,"_248":572,"_446":573,"_433":434,"_113":574,"_437":199,"_438":199,"_472":471,"_448":199,"_449":575,"_431":581,"_473":474,"_436":129,"_487":582,"_478":583,"_489":574,"_491":584,"_493":494,"_495":585,"_497":586},["D",1772859600000],"Associate Account Resolution Representative

Wells Fargo is seeking Associate Account Resolution Representatives to join our Auto team in Chandler, AZ. This team is part of our Consumer Lending business, empowering millions of customers to achieve their dreams every day. Find out why we're the #1 financial services company to grow YOUR career.\nIn this role, you will:\nPerform routine transactional tasks, such as taking inbound calls and making outbound calls by utilizing either an auto dialer or direct dial system to determine reason for delinquency\nSeek ways to improve quality customer experience by collecting and negotiating terms of repayment on outstanding account balances\nSupport Account Resolution functional area by utilizing the knowledge of company products, services, policies, procedures, and Account Resolution systems\nRegularly receive direction from supervisors, and escalate questions and complex issues to more senior roles\nInteract with immediate Account Resolution team on basic Account Resolution related information, as well as internal and external customers\nRequired Qualifications:\n6+ months of account resolution, customer contact, customer service, or sales environment experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education\nDesired Qualifications:\nStrong telephone etiquette and customer service skills.\nExcellent verbal, written, and interpersonal communication.\nAbility to work effectively in a structured, adaptable, and changing call center environment.\nSkilled in navigating multiple computer systems and using search tools to locate information.\nGood analytical skills with high attention to detail and accuracy\nAbility to negotiate, influence, and collaborate to build successful relationships.\nSolid conflict management and decision-making abilities\nEffective team player with strong collaboration skills\nProven ability to meet production goals, deadlines, and performance metrics.\nIntermediate proficiency in Microsoft Office applications\nJob Expectations:\nMust be able to attend full duration of required training period\nAbility to work additional hours as needed\nMust work on-site at the location posted\nThis position is not eligible for Visa Sponsorship\nTraining Schedule:\nAnticipated start date is February 23, 2026\nTraining will be for four weeks, Monday through Friday, 8:00 am to 5:00 pm\nSchedule:\nWorking schedule will be within the operating hours of Monday-Thursday, 7 am

10 pm; Friday, 7 am - 7 pm; and rotating Saturdays 7 am - 4:30 pm.\nSchedule after training will be assigned prior to the end of training.\nPosting Location:\n2850 S Price Rd, Chandler, AZ 85286\nWe Value Equal Opportunity\nWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.\nEmployees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.\nCandidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.\nTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.\nWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.\nWells Fargo Recruitment and Hiring Requirements:\nThird-Party recordings are prohibited unless authorized by Wells Fargo.\nWells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

","Associate Account Resolution Representative

Wells Fargo is seeking Associate Account Resolution Representatives to join our Auto team in C...","Associate Account Resolution Representative - Auto",[576],{"_458":459,"_454":577,"_452":578,"_456":579,"_460":580},"Chandler","Chandler, AZ, United States, 85286","AZ","85286",["B","2806448768"],"15 days ago","/jobs/2806448768-associate-account-resolution-representative-auto","Chandler, AZ, United States","/jobs?location=Chandler%2C+AZ%2C+United+States","/jobs?keyword=Associate+Account+Resolution+Representative+-+Auto",{"_435":434,"_439":588,"_470":471,"_462":463,"_248":589,"_446":573,"_433":434,"_113":574,"_437":199,"_438":199,"_472":471,"_448":199,"_449":590,"_431":594,"_473":474,"_436":129,"_487":582,"_478":595,"_489":574,"_491":584,"_493":494,"_495":585,"_497":586},["D",1772856000000],"Associate Account Resolution Representative

Wells Fargo is seeking Associate Account Resolution Representatives to join our Auto team in Chandler, AZ. This team is part of our Consumer Lending business, empowering millions of customers to achieve their dreams every day. Find out why we're the #1 financial services company to grow YOUR career.\nIn this role, you will:\nPerform routine transactional tasks, such as taking inbound calls and making outbound calls by utilizing either an auto dialer or direct dial system to determine reason for delinquency\nSeek ways to improve quality customer experience by collecting and negotiating terms of repayment on outstanding account balances\nSupport Account Resolution functional area by utilizing the knowledge of company products, services, policies, procedures, and Account Resolution systems\nRegularly receive direction from supervisors, and escalate questions and complex issues to more senior roles\nInteract with immediate Account Resolution team on basic Account Resolution related information, as well as internal and external customers\nRequired Qualifications:\n6+ months of account resolution, customer contact, customer service, or sales environment experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education\nDesired Qualifications:\nStrong telephone etiquette and customer service skills.\nExcellent verbal, written, and interpersonal communication.\nAbility to work effectively in a structured, adaptable, and changing call center environment.\nSkilled in navigating multiple computer systems and using search tools to locate information.\nGood analytical skills with high attention to detail and accuracy\nAbility to negotiate, influence, and collaborate to build successful relationships.\nSolid conflict management and decision-making abilities\nEffective team player with strong collaboration skills\nProven ability to meet production goals, deadlines, and performance metrics.\nIntermediate proficiency in Microsoft Office applications\nJob Expectations:\nMust be able to attend full duration of required training period\nAbility to work additional hours as needed\nMust work on-site at the location posted\nThis position is not eligible for Visa Sponsorship\nTraining Schedule:\nAnticipated start date is February 23, 2026\nTraining will be for four weeks, Monday through Friday, 8:00 am to 5:00 pm\nSchedule:\nWorking schedule will be within the operating hours of Monday-Thursday, 7 am

10 pm; Friday, 7 am - 7 pm; and rotating Saturdays 7 am - 4:30 pm.\nSchedule after training will be assigned prior to the end of training.\nPosting Location:\n2850 S Price Rd, Chandler, AZ 85286\nWe Value Equal Opportunity\nWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.\nCandidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

",[591],{"_458":459,"_454":577,"_452":592,"_456":579,"_460":593},"Chandler, AZ, United States, 85224","85224",["B","2806459212"],"/jobs/2806459212-associate-account-resolution-representative-auto","actionData","errors"]