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French Customer Service Representative

CFS, Akron, OH, United States


Overview French-Speaking Customer Service Representative (CSR)

Location:

Near Akron, OH

Schedule:

Fully Onsite | Monday–Friday, 8:00 AM–5:00 PM

Pay Range:

$52,000–$62,400 (depending on experience)

Why This Opportunity Stands Out

Collaborative, team-oriented work environment

Hands-on, onsite training to ensure a strong start

Ongoing coaching and support to promote long-term success

Stable role with a well-established and reputable company

Opportunity to grow skills and build a long-term career

Responsibilities

Serve as the primary point of contact for French-speaking customers via phone, email, and internal systems

Process and manage customer orders, inquiries, and account updates

Coordinate with sales, logistics, and operations teams to ensure timely and accurate order fulfillment

Resolve customer issues, concerns, and discrepancies in a professional and timely manner

Maintain accurate customer records and documentation within internal systems

Support both domestic and international customers as needed

Qualifications

Fluency in French and English (spoken and written) required

Previous customer service, account management, or inside sales experience preferred

Strong communication, organizational, and problem-solving skills

Proficiency in Microsoft Office; ERP or CRM experience a plus

For immediate and confidential consideration reach out to me, Jackie Blythe, at jblythe@cfstaffing.com.

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