Salesforce Admin
Purple Drive, Atlanta, GA, United States
Required Skills
4-6 years of hands-on experience in
Salesforce support/administration . Strong knowledge of
Salesforce Service Cloud, Sales Cloud, and basic configurations . Experience in
ticketing systems
and ITIL-based support processes. Proficiency in
reports, dashboards, workflows, and user management . Strong problem-solving and analytical skills with the ability to prioritize tasks. Excellent communication skills to interact with end-users and business stakeholders. Preferred Qualifications
Salesforce
Administrator Certification (ADM 201) . Experience with
data management tools
(Data Loader, Workbench). Exposure to
Apex, Visualforce, or Lightning Components
(basic understanding). Familiarity with
Agile methodologies
and collaboration tools (JIRA, Confluence).
4-6 years of hands-on experience in
Salesforce support/administration . Strong knowledge of
Salesforce Service Cloud, Sales Cloud, and basic configurations . Experience in
ticketing systems
and ITIL-based support processes. Proficiency in
reports, dashboards, workflows, and user management . Strong problem-solving and analytical skills with the ability to prioritize tasks. Excellent communication skills to interact with end-users and business stakeholders. Preferred Qualifications
Salesforce
Administrator Certification (ADM 201) . Experience with
data management tools
(Data Loader, Workbench). Exposure to
Apex, Visualforce, or Lightning Components
(basic understanding). Familiarity with
Agile methodologies
and collaboration tools (JIRA, Confluence).