Senior Mortgage Banker
New Horizon Bank N.A, Richmond, VA, United States
Mortgage Banker
At New Horizon, we're building a bank that runs on grit, speed, and execution. We move fast, challenge assumptions, and obsess over doing things better for our clients and for each other. This isn't a place for red tape; it's a place for builders. From product design to client experience to operations, we're constantly pushing for sharper thinking and smarter solutions. Our team is made up of passionate individuals who share a relentless drive to enhance our services and deliver exceptional experiences. If you're energized by momentum, motivated by results, and excited to shape the future of banking, you'll feel right at home here. General job summary: The Mortgage Banker is responsible for evaluating, processing, and closing mortgage loan applications, as well as providing excellent customer service and building relationships with clients. Success for this role will be achieved by helping clients realize and meet their financial goals by responsibly advising them throughout the mortgage loan process, from application to closing. The Mortgage Banker will identify client needs, meet loan production goals, and work to ensure the company's expectations for customer satisfaction are achieved. Essential duties and responsibilities: Work with clients to understand their financial situation and goals Educate clients about various mortgage options and recommend appropriate products Assist clients in completing mortgage applications. Collect and review all necessary loan documentation Assess the client's credit history and financial status Submit completed loan applications to underwriting, both internally and through third party correspondents Build and maintain strong relationships with real estate agents, referral partners, including internal team members Stay updated on industry trends, regulations, and best practices Ensure compliance with all relevant regulations and company policies Provide exceptional customer service throughout the mortgage process and beyond Other duties as assigned. Requirements: Strong communication, negotiation, interpersonal, verbal and written skills. Customer-focused with a proven track record of driving results in a sales-oriented environment. Ability to work independently and as part of a team. Education and experience: 3+ years of experience as a Mortgage Banker 2+ years of experience with FHA, FNMA, FHLMC, and/or VA loans Strong knowledge of mortgage products, underwriting guidelines, legal regulations, and loan origination processes Ability to make sound mortgage recommendations based on research, personal expertise, and customers' financial backgrounds Complete understanding of agency, government, and investor requirements Proficient in loan origination systems (LOS) and Microsoft Office Suite Relevant certifications or licenses (e.g., NMLS) We will consider candidates in our three markets: Richmond, Northern Virginia, and Norfolk.
At New Horizon, we're building a bank that runs on grit, speed, and execution. We move fast, challenge assumptions, and obsess over doing things better for our clients and for each other. This isn't a place for red tape; it's a place for builders. From product design to client experience to operations, we're constantly pushing for sharper thinking and smarter solutions. Our team is made up of passionate individuals who share a relentless drive to enhance our services and deliver exceptional experiences. If you're energized by momentum, motivated by results, and excited to shape the future of banking, you'll feel right at home here. General job summary: The Mortgage Banker is responsible for evaluating, processing, and closing mortgage loan applications, as well as providing excellent customer service and building relationships with clients. Success for this role will be achieved by helping clients realize and meet their financial goals by responsibly advising them throughout the mortgage loan process, from application to closing. The Mortgage Banker will identify client needs, meet loan production goals, and work to ensure the company's expectations for customer satisfaction are achieved. Essential duties and responsibilities: Work with clients to understand their financial situation and goals Educate clients about various mortgage options and recommend appropriate products Assist clients in completing mortgage applications. Collect and review all necessary loan documentation Assess the client's credit history and financial status Submit completed loan applications to underwriting, both internally and through third party correspondents Build and maintain strong relationships with real estate agents, referral partners, including internal team members Stay updated on industry trends, regulations, and best practices Ensure compliance with all relevant regulations and company policies Provide exceptional customer service throughout the mortgage process and beyond Other duties as assigned. Requirements: Strong communication, negotiation, interpersonal, verbal and written skills. Customer-focused with a proven track record of driving results in a sales-oriented environment. Ability to work independently and as part of a team. Education and experience: 3+ years of experience as a Mortgage Banker 2+ years of experience with FHA, FNMA, FHLMC, and/or VA loans Strong knowledge of mortgage products, underwriting guidelines, legal regulations, and loan origination processes Ability to make sound mortgage recommendations based on research, personal expertise, and customers' financial backgrounds Complete understanding of agency, government, and investor requirements Proficient in loan origination systems (LOS) and Microsoft Office Suite Relevant certifications or licenses (e.g., NMLS) We will consider candidates in our three markets: Richmond, Northern Virginia, and Norfolk.