Sales Administrator (6-Month Contract)
Bluum Inc, Phoenix, AZ, United States
Magic happens when the right people and resources come together to create something greater than the sum of its parts. As North America’s largest learning catalyst, Bluum is rooted in the belief that education is the single most achievable step toward a more positive and equitable tomorrow. Our employees are driven BY a single mission – to improve learning and make it more accessible. From the personalized support and services, we provide to the hand-picked products we use that create make exceptional learning environments, everything we touch, say, or do empowers educators to make a difference. Learn more about how we are cultivating possibility at Bluum .
The Sales Administrator provides direct client assistance in the following areas of sales support: equipment and integration order management (including entry/status/invoicing/returns), project coordination (including coordination of logistical but not technical aspects), problem resolution, and administrative support.
Completing order entry, updating orders as needed, working with the warehouse to stage and ship orders, provide tracking as needed, and invoicing orders
Communicating pricing adjustments, product availability and status of back ordered items with the appropriate parties (in collaboration with the purchasing department)
Processing returns and corrections to orders or invoices
Monitoring and closing out open orders and returns
Processing internal documentation for integration proposals upon acceptance and maintaining documentation throughout project changes and completion.
Serving as the point of contact to the customer for integration project logistics, including: verifying the site/shipping information, setting/confirming client expectations, obtaining approval for any direct shipments and coordinating project installation dates, including rush product changes
Coordinating product availability in conjunction with scheduled installation dates, including rush product changes
Creating and maintaining client files; ensuring the correct documentation is accessible and properly organized/named
Sharing responsibility for regular report and contract maintenance with other Sales Support staff
Gathering information for assigned Sales Reps and preparing documentation for clients as requested; may include quotes, new account applications, tax exempt documentation, contracts, and product or project information
Providing support for assigned Sales Reps, including fielding miscellaneous questions and serving as a point of contact for customers when Reps are unavailable
Pay range $20- 23 per hour
Qualifications Skills Required
Microsoft Word
– Intermediate
Microsoft Outlook
– Intermediate
Microsoft Excel
– Some Knowledge
Problem Solving
– Intermediate
Communication
– Intermediate
Motivations
Goal Completion
– Inspired to perform well by the completion of tasks
Work-Life Balance
– Inspired to perform well by having ample time to pursue work and interests outside of work
Flexibility
– Inspired to perform well when granted the ability to set your own schedule and goals
Education Preferred: Associates or better.
Experience 2-5 years: Customer service or administrative experience
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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The Sales Administrator provides direct client assistance in the following areas of sales support: equipment and integration order management (including entry/status/invoicing/returns), project coordination (including coordination of logistical but not technical aspects), problem resolution, and administrative support.
Completing order entry, updating orders as needed, working with the warehouse to stage and ship orders, provide tracking as needed, and invoicing orders
Communicating pricing adjustments, product availability and status of back ordered items with the appropriate parties (in collaboration with the purchasing department)
Processing returns and corrections to orders or invoices
Monitoring and closing out open orders and returns
Processing internal documentation for integration proposals upon acceptance and maintaining documentation throughout project changes and completion.
Serving as the point of contact to the customer for integration project logistics, including: verifying the site/shipping information, setting/confirming client expectations, obtaining approval for any direct shipments and coordinating project installation dates, including rush product changes
Coordinating product availability in conjunction with scheduled installation dates, including rush product changes
Creating and maintaining client files; ensuring the correct documentation is accessible and properly organized/named
Sharing responsibility for regular report and contract maintenance with other Sales Support staff
Gathering information for assigned Sales Reps and preparing documentation for clients as requested; may include quotes, new account applications, tax exempt documentation, contracts, and product or project information
Providing support for assigned Sales Reps, including fielding miscellaneous questions and serving as a point of contact for customers when Reps are unavailable
Pay range $20- 23 per hour
Qualifications Skills Required
Microsoft Word
– Intermediate
Microsoft Outlook
– Intermediate
Microsoft Excel
– Some Knowledge
Problem Solving
– Intermediate
Communication
– Intermediate
Motivations
Goal Completion
– Inspired to perform well by the completion of tasks
Work-Life Balance
– Inspired to perform well by having ample time to pursue work and interests outside of work
Flexibility
– Inspired to perform well when granted the ability to set your own schedule and goals
Education Preferred: Associates or better.
Experience 2-5 years: Customer service or administrative experience
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr