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Omnichannel CX Lead, Part-Time

The Michael's Companies, Webster, NY, United States


A leading arts and crafts retailer is seeking a Customer Experience Manager in Webster. This part-time role involves managing front-end operations, ensuring compliance with standards, and delivering exceptional customer service. The ideal candidate should have retail management experience, strong leadership skills, and a customer-focused mindset. Owners of over 1,300 stores across North America, the company provides health insurance, paid time off, and other robust benefits, fostering a supportive environment for creativity and celebration. #J-18808-Ljbffr