Customer Service Representative
Pomona College, Claremont, CA, United States
and the job listing Expires on March 20, 2026
We are looking for a Customer Service Representative to join our Arlington branch. This
full‑time role
provides the chance to work in a community‑focused environment, where building relationships and delivering professional service are central to the customer experience. As part of a small branch team, you will support RVR Bank’s mission and core values by providing accurate, reliable teller services and contributing to a positive, stable work environment.
Essential Job Duties
Provides outstanding customer service.
Opens and maintains a cash drawer.
Provides a complete range of customer services, including receiving deposits, verifying cash and endorsements, and issuing receipts, installment loan payments, making withdrawals, cashing checks, scanning work, and providing customer account printouts.
Prepares cashier’s checks, money orders, gift cards as requested.
Maintains proper cash management procedures, including counting and balancing cash drawers.
Promotes Bank products and services, including opening new accounts, explaining available products and services, and gathering customer information to process new and existing accounts.
Stays abreast of all campaigns and promotions.
Assists customers with their day‑to‑day financial needs.
Adheres to all bank policies and procedures regarding security, confidentiality, and compliance.
Opens and closes office by following established security procedures.
Completes duties assigned to the office.
And other miscellaneous duties as needed.
Knowledge, Skills & Abilities
Strong communication skills to interact effectively with customers and team members.
Strong math skills, including the ability to perform calculations quickly and accurately.
Word processing and computer database skills.
Excellent attention to detail to ensure accuracy in cash handling and transaction processing.
Basic understanding and the ability to operate various office equipment such as: typewriter, printers, computers, fax, adding machine and copy machine.
Ability to multitask.
Ability to work in a fast‑paced environment while maintaining a high level of professionalism.
Education & Experience
High school diploma or equivalent.
Previous sales and money handling experience preferred, but willing to train successful candidates.
Physical Requirements
Ability to stand for long periods of time.
Ability to lift up to 25 lbs. of coin.
Ability to be flexible as needed.
Benefits Include
Competitive salary based on experience.
Hiring bonus (requirements must be met).
Medical, Dental, Vision, Life and AD&D Insurance.
401(k) with employer match (eligibility requirements must be met).
Paid Time Off (eligibility requirements must be met).
Payroll Direct Deposit.
Free Bank services.
Discounted YMCA Gym Membership.
(11) paid holidays.
Job Type: Full‑time Pay: $17.75 – $19.75 per hour Expected hours: 40 per week
Experience
Banking: 1 year (Preferred)
Cash Handling: 1 year (Required)
Customer Service: 1 year (Required)
Ability to Commute Arlington, NE 68002 (Required)
Work Location In‑person
#J-18808-Ljbffr
We are looking for a Customer Service Representative to join our Arlington branch. This
full‑time role
provides the chance to work in a community‑focused environment, where building relationships and delivering professional service are central to the customer experience. As part of a small branch team, you will support RVR Bank’s mission and core values by providing accurate, reliable teller services and contributing to a positive, stable work environment.
Essential Job Duties
Provides outstanding customer service.
Opens and maintains a cash drawer.
Provides a complete range of customer services, including receiving deposits, verifying cash and endorsements, and issuing receipts, installment loan payments, making withdrawals, cashing checks, scanning work, and providing customer account printouts.
Prepares cashier’s checks, money orders, gift cards as requested.
Maintains proper cash management procedures, including counting and balancing cash drawers.
Promotes Bank products and services, including opening new accounts, explaining available products and services, and gathering customer information to process new and existing accounts.
Stays abreast of all campaigns and promotions.
Assists customers with their day‑to‑day financial needs.
Adheres to all bank policies and procedures regarding security, confidentiality, and compliance.
Opens and closes office by following established security procedures.
Completes duties assigned to the office.
And other miscellaneous duties as needed.
Knowledge, Skills & Abilities
Strong communication skills to interact effectively with customers and team members.
Strong math skills, including the ability to perform calculations quickly and accurately.
Word processing and computer database skills.
Excellent attention to detail to ensure accuracy in cash handling and transaction processing.
Basic understanding and the ability to operate various office equipment such as: typewriter, printers, computers, fax, adding machine and copy machine.
Ability to multitask.
Ability to work in a fast‑paced environment while maintaining a high level of professionalism.
Education & Experience
High school diploma or equivalent.
Previous sales and money handling experience preferred, but willing to train successful candidates.
Physical Requirements
Ability to stand for long periods of time.
Ability to lift up to 25 lbs. of coin.
Ability to be flexible as needed.
Benefits Include
Competitive salary based on experience.
Hiring bonus (requirements must be met).
Medical, Dental, Vision, Life and AD&D Insurance.
401(k) with employer match (eligibility requirements must be met).
Paid Time Off (eligibility requirements must be met).
Payroll Direct Deposit.
Free Bank services.
Discounted YMCA Gym Membership.
(11) paid holidays.
Job Type: Full‑time Pay: $17.75 – $19.75 per hour Expected hours: 40 per week
Experience
Banking: 1 year (Preferred)
Cash Handling: 1 year (Required)
Customer Service: 1 year (Required)
Ability to Commute Arlington, NE 68002 (Required)
Work Location In‑person
#J-18808-Ljbffr