
Customer Service Representative II
NAPA Auto Parts, Albany, NY, United States
Napa Auto Parts - - Responsibilities: Responds to customer inquiries regarding products, provides quotes, and handles order entry.; Places customer orders via telephone, fax, email, electronic methods, or walk in.; Influences Motion Industries' gross profit through negotiating the sale price and purchase price within parameters.; Builds customer relationships to drive repeat business.; Orders items to ensure appropriate inventory levels are maintained for customers and expedites backorders.