Vehicle Exchange Specialist — Growth & Client Retention
Fivestarnissanofflorence, New York, NY, United States
The Five Star Automotive Group is hiring our next Vehicle Exchange Assistant
The Vehicle Exchange Assistant will work with new and existing customers by answering their questions about inventory, product, service and financing options.
The primary focus is customer retention via quality communication and service.
Qualifications for the role include:
Excellent communication and interpersonal skills are required to assist service customers who wish to upgrade to a newer vehicle model
Reynolds & Reynolds experience is a plus
Automotive Sales experience is a bonus!
Professional, well-groomed personal appearance
Clean driving record and valid driver’s license
Responsibilities
Nurture enriching relationships to build clientele for life.
Exhibit consultative selling skills. Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.
Continuously develop product and sales acumen to become the vehicle authority. Know the ins and outs of product offerings, optional packages, and the latest technologies.
Perform high-quality, professional demonstrations of new/used vehicles.
Follow-up with buyers to ensure successful referral business.
Learn to overcome objections and thrive within sales situations.
Bring your ‘A game’ along with a positive attitude to work with you every single day.
Benefits Include:
Medical, Dental & Vision Insurance
401K Plan + Match
Paid time off and vacation
Growth opportunities
Paid Training
Employee vehicle purchase plans
Discounts on products and services
We are an equal opportunity employer and prohibit discrimination/harassment in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#J-18808-Ljbffr
The Vehicle Exchange Assistant will work with new and existing customers by answering their questions about inventory, product, service and financing options.
The primary focus is customer retention via quality communication and service.
Qualifications for the role include:
Excellent communication and interpersonal skills are required to assist service customers who wish to upgrade to a newer vehicle model
Reynolds & Reynolds experience is a plus
Automotive Sales experience is a bonus!
Professional, well-groomed personal appearance
Clean driving record and valid driver’s license
Responsibilities
Nurture enriching relationships to build clientele for life.
Exhibit consultative selling skills. Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.
Continuously develop product and sales acumen to become the vehicle authority. Know the ins and outs of product offerings, optional packages, and the latest technologies.
Perform high-quality, professional demonstrations of new/used vehicles.
Follow-up with buyers to ensure successful referral business.
Learn to overcome objections and thrive within sales situations.
Bring your ‘A game’ along with a positive attitude to work with you every single day.
Benefits Include:
Medical, Dental & Vision Insurance
401K Plan + Match
Paid time off and vacation
Growth opportunities
Paid Training
Employee vehicle purchase plans
Discounts on products and services
We are an equal opportunity employer and prohibit discrimination/harassment in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#J-18808-Ljbffr